Subaru Superstore of Surprise

Went to a few dealers looking for a Forester and found pricing to be similar but was most impressed with the customer service aspects! Dave Castillo was always available, answered the phone, answered all pricing to be similar but was most impressed with the customer service aspects! Dave Castillo was always available, answered the phone, answered all questions and was very knowledgeable about the car we were looking for. This was all over the phone initially so we set up an appointment to go to the dealership. Every staff member encountered was exceptional. We ended up buying the vehicle and the process was quick and seamless. We were introduced to the service manager personally for service needs down the road, there were some bonuses to buying specifically at that dealership, which were very impressive, and they even had a person call us to set up an appointment to go over all the details of the vehicle. Our Forrester has so many amenities that you do need a lesson on it! Everyone exceeded our expectations in customer service levels, and would not hesitate to recommend this dealership. More

This was my first time buying a Subaru, and the process was much less stressful than I thought it would be. Everyone at the dealership was welcoming and helpful, and I didn't feel pressured into anything. was much less stressful than I thought it would be. Everyone at the dealership was welcoming and helpful, and I didn't feel pressured into anything. I had a lot of questions, and Alex and Noah made sure to answer them or find someone who could. More

Everyone at the dealership was great to work with. It was not a hassle in any way shape or form. Loving our 2025 Outback! Alex was great, and like his last name, he delivers! It was not a hassle in any way shape or form. Loving our 2025 Outback! Alex was great, and like his last name, he delivers! More

I worked with three different sales persons. Each of them gave me excellent care & was comfortable for me to talk with. Each also listened to my questions & their answers were easy for me to und Each of them gave me excellent care & was comfortable for me to talk with. Each also listened to my questions & their answers were easy for me to understand. It was a pleasant surprise to be so well treated & enjoyable. Thank you for making this purchase an easy one! More

Alex was a great person to work with while buying my new subaru Forester. The entire staff has been very helpful throughout this entire process. We would recommend this store to anyone looking to buy a new subaru Forester. The entire staff has been very helpful throughout this entire process. We would recommend this store to anyone looking to buy a new or used car. More

I only met Alex twice, however Chris Thom helped us greatly and made this one of the most enjoyable car buying experiences we've had. He was knowledgeable, friendly and took the time to make sure we greatly and made this one of the most enjoyable car buying experiences we've had. He was knowledgeable, friendly and took the time to make sure we got the car we wanted. More

Service was fast and competent. Excellent. I was in and out in a short time. Excellent. I was in and out in a short time. More

Alex was super knowledgeable without being over bearing. I felt no pressure to buy. It is apparent that Alex truly supports the product he sales. I felt no pressure to buy. It is apparent that Alex truly supports the product he sales. More

Awesome car buying experience! Easy, clear, and quick turnaround. Alex is an awesome agent! Along w/ the reliability of their vehicles, this kind customer focused service is why I Easy, clear, and quick turnaround. Alex is an awesome agent! Along w/ the reliability of their vehicles, this kind customer focused service is why I keep coming back to Subaru. More

The staff are kind, welcoming, and accommodating. I am so pleased to be a customer. I am so pleased to be a customer. More