Subaru Superstore of Surprise

Alex was great; very helpful and knowledgable. The sales manager, finance guy, and everyone else at the Subaru Superstore was nice and transparent. My only issue, was when we were in with the fina The sales manager, finance guy, and everyone else at the Subaru Superstore was nice and transparent. My only issue, was when we were in with the finance person, and he showed us all of the options for the various service, maintenance, tire assistance, etc. that a customer can pay for, and be added to the overall finance cost. At that point I think my wife and I should have asked if we could be alone somewhere to discuss the options before we made a decision; unfortunately we did not think of that. Sitting in front of the finance guy inhibited us from discussing the options amongst ourselves; that's on us I guess. More

Very relaxed yet informative. Allowed us to do "the driving". Went in for a used car and walked out with a new awesome hybrid. Thanks, to the whole crew! Allowed us to do "the driving". Went in for a used car and walked out with a new awesome hybrid. Thanks, to the whole crew! More

Very professional, asked probing questions to better understand why we came to the dealership and presented solutions based on our needs. understand why we came to the dealership and presented solutions based on our needs. More

Alex was very helpful and knowledgeable . It was a very painless process! Thank you so much. It was a very painless process! Thank you so much. More

Friendly, professional service. Process was quick and efficient. Sales side is just as great as the service side! Process was quick and efficient. Sales side is just as great as the service side! More

Purchasing a vehicle is one of my least favorite things to do. The salesman, Luke Fernando, was knowledgeable, listened to my requirements for the car and respected my limitations on price. I appreciated to do. The salesman, Luke Fernando, was knowledgeable, listened to my requirements for the car and respected my limitations on price. I appreciated his attitude and attention to detail. I walked away happy and with a car I enjoy. More

Alex listened to my needs & wants in a vehicle and didn'tpressureme at all. He made sure I was happy with my selection before we finalized deal. The Surprise Subaru team has been great during the purc didn'tpressureme at all. He made sure I was happy with my selection before we finalized deal. The Surprise Subaru team has been great during the purchase of my car. More

I just cannot say enough about this dealership. I have never experienced one like this before in all of my car buying years. What makes this dealership special are several factors. Mark the gene I have never experienced one like this before in all of my car buying years. What makes this dealership special are several factors. Mark the general manager is fantastic. Friendly and he will go out of his way to help you. Tina is the delivery person that will work you one one one with to make sure you know your new car. She is just great. Service department is like Mark and Tina. Just great! My cars have been serviced there since the dealership opened. My # 1 contact is Glenn and he again is great to work with. I just took possession of my 10th Subaru. Forester Touring 2025. You should visit this place and see and feel the experience. More

Car buying is an exhausting process. This dealership made it easier and less stressful due to their friendly manner and giving you space when you want it. I would recommend coming here t This dealership made it easier and less stressful due to their friendly manner and giving you space when you want it. I would recommend coming here to browse their lots anytime you are looking for your next ride. Ronnie and David were both so pleasant and personable to work with. George in finance was also fantastic, however read the contracts carefully if you go with financing. There are a few things they add in but do not tell you up front. All in all a great experience. More

What an outstanding staff of professionals! Car buying can be stressful, but John Williams and his Sales manager made it as easy as pie. There was no pressure or fuss; they just wanted their cu Car buying can be stressful, but John Williams and his Sales manager made it as easy as pie. There was no pressure or fuss; they just wanted their customer to be a satisfied and proud owner of a Subaru. You can't ask for more than an incredible crew, an extremely clean facility, and leaving the dealership as a family member. John Williams deserves 10 stars!!! More