Subaru Superstore of Chandler

I'm driving my 3rd Outback and have been going to the Subaru Superstore for service for two years after going to the McDowell store for 9 years. I have total confidence in Mike and Kristi (Service Writ Subaru Superstore for service for two years after going to the McDowell store for 9 years. I have total confidence in Mike and Kristi (Service Writers) in giving me honest input and only scheduling work that needs doing. I've had the same service tech, Scotty, for most of the last 11 years and I completely trust him and his work. The employees at Subaru Superstore are professional and friendly and everyone, from the owner down, introduce themselves when encountered throughout the store. They have an outstanding waiting area including internet connected computers and fresh, free snacks. Top notch dealer in all respects. More

George was very helpful in finding just the right car that met the needs of my disabled mother and did not steer us to a car the dealer needed to move out. that met the needs of my disabled mother and did not steer us to a car the dealer needed to move out. More

John Dye did an excellent job in showing us the Subara Forester and continues to say Hello when I take the vehicle in for service. We are pleased with the service and obtaining an appointment time on lin Forester and continues to say Hello when I take the vehicle in for service. We are pleased with the service and obtaining an appointment time on line is very convenient. More

We had a great experience with Subaru Superstore. John Dye was our sales person, and he was great. We were only interested in the base model Forester, and John didn't think twice about it. He treated us j Dye was our sales person, and he was great. We were only interested in the base model Forester, and John didn't think twice about it. He treated us just the same. The finance team was great as well. I would highly recommend this dealership... we drove all the way from Anthem to Chandler, and it was well worth it. As a side note- if you are interested in upgraded seats, they have a beautiful leather package at a great price. I'm not sure if any other Subaru dealerships offer this. More

I have a 2002 Subaru with really high mileage and the staff at this Superstore was nothing but friendly and helpful with the work that I needed to have done on my car. The management worked with me on t staff at this Superstore was nothing but friendly and helpful with the work that I needed to have done on my car. The management worked with me on the work that needed to be done and they were always encouraging. It was very clear that the people that I worked with believed in their product. At a previous Subaru dealer in California, they basically told me to sell my car - that it wasn't worth fixing. Not only did the Superstore fix my problem, but they went above and beyond the expectations I had for my car. I have since been back several times and not only do they remember me, but they have always been up front about the amount of time I should expect them to have my car and they have always done a good job of keeping me apprised of where they were at in the process of servicing my car. More

With a new baby on the way, my wife and I were in the market for a nicer, safer, family car. After doing some initial research and talking with friends, Subaru was at the top of our list. From beginning market for a nicer, safer, family car. After doing some initial research and talking with friends, Subaru was at the top of our list. From beginning to end Gus was amazing! He took extra care in making sure we understood everything he was doing and worked hard to ensure full transparency throughout the shopping and buying process. Due to a time restriction that we had on our initial visit we were not able to go through the entire process at once. However, Gus was very pleasant and did not attempt to keep us any longer than we were wanting, allowing us to setup a time to come back and finish the process. What I was most impressed about was when Gus took the time up front to explain the "Subaru Experience", why he felt it was important, how much time we should expect it to take, and what we could look forward to learning about our new vehicle. And let me just say that while we did spend over 2 hours with Gus after buying our car, it was probably the most enjoyable 2 hours I've spent at a dealership. Gus demonstrated and explained many of the features of our new vehicle (some that I probably would not have discovered otherwise, but will get use out of) and fielded every question we threw his way. He is very knowledgeable on the vehicles he sells and you can sense his excitement as he walks you through the process. I can honestly say I've never enjoyed an experience like this before at a dealership. But now that we've met Gus and the crew at Subaru Superstore, I have a feeling we'll be seeking out his expertise the next time we need a new vehicle. More

Laurence was great to deal with. He went out of his way to bring the car down for me to see. He explained the vehicle options thoroughly. I would buy from again. Thank you to bring the car down for me to see. He explained the vehicle options thoroughly. I would buy from again. Thank you More

Purchased a vehicle from them about 9 months ago and have since used them for service on a handful of occasions. Each time I go in I am wowed by their service. The dealership itself is always immaculate and since used them for service on a handful of occasions. Each time I go in I am wowed by their service. The dealership itself is always immaculate and the staff has always been extremely helpful. I recently purchased another new vehicle from a different dealership and am already questioning why i didn't just purchase another Subaru from the Subaru Superstore. More

I purchased my '11 Legacy here & take it for all service. Loaner car program is awesome! Kristy (Christy?) the service advisor is awesome! She takes great pride in taking care of her customers. service. Loaner car program is awesome! Kristy (Christy?) the service advisor is awesome! She takes great pride in taking care of her customers. I intend on maintaining my relationship with this dealer. More

After a VERY bad experience elsewhere, we were completely prepared for another negative experience. However this was not the case here. Even though we bought a used vehicle that was not a Suburu, we were tre prepared for another negative experience. However this was not the case here. Even though we bought a used vehicle that was not a Suburu, we were treated fairly. Salesperson was very nice and no pushy tactics. The vehicle we bought only had one key and without being asked they told us they would get another one for us at no cost to us. Overall they were very pleasant. More