Subaru Stamford
Stamford, CT
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452 Reviews of Subaru Stamford
Outstanding service! They are experts. They explain everything. They listen carefully. They advise you of all your options and give you as much time to decide and as much information as you need. They everything. They listen carefully. They advise you of all your options and give you as much time to decide and as much information as you need. They are polite, friendly, competent, basically a breath of fresh air in the automotive service domain. "Tom and Ray" (of "car talk" on public radio) would have told you to go only to them for any Subaru service. Bravo. Kudos. More
I can always get an appointment fairly quickly. The staff is always friendly and helpful. My car has never come out dirty from the oil change or with scratches or anything like that. I was also able staff is always friendly and helpful. My car has never come out dirty from the oil change or with scratches or anything like that. I was also able to get a wheel alignment while I was there instead of needing to go to a tire and wheel shop. More
The salesman was very friendly and provided a competative price. However, after making a deposit on the car, I found another local dealer who did better on the price, providing more features for less money. price. However, after making a deposit on the car, I found another local dealer who did better on the price, providing more features for less money. When I returned within less than a week they refused to return my deposit. The other dealer has a deposit return policy. The sales person said with great autority that Stamford Subaru does not refund deposits on cancelled orders. This is a 2013 model in August of 2012. I'm sure they will be able to sell the car to another prospect. That is not how I think you should do business. Not good PR. Unfortunately, I will be carring a negative experience forward regarding Stamford Subaru when speaking to people in the market for a car. On Monday, however, the General Manager responed within two hours after this review was posted and stated that it is NOT the policy of Stamford Subaru to keep deposits on cancelled orders. There must be some confusion in the ranks of the sales force. They have refunded my deposit. So, just a word of caution for my friends - don't give deposits until the contenders have weighed in with final offers. I had only intended to close the door by answering a follow up call with the other dealer and they made a better offer. More
Ted Mochlas was extremely generous with his time without Ted Mochlas was extremely generous with his time without any pressure whatsoever. He went to great length to acquire the exact vehicle with the exa Ted Mochlas was extremely generous with his time without any pressure whatsoever. He went to great length to acquire the exact vehicle with the exact specifications that I wanted from another dealership in a very timely fashion. I was fortunate enough to have a VIP deal through my professional organization which eliminated any financial hassles. When I was ready to pick up my new car, Ted spent a good deal of time going over all the fine nuances of operation, even though it was a Friday afternoon after a very busy week. I am thoroughly enjoying my new car, even more so because of my sales experience. Having had the pleasure of dealing with both Danny and Anthony when I owned by 2002 Outback, I am looking forward to the ease and courtesy of the Service Department in the future as well. More
I recently purchased a 2012 Impreza Sport - Hatchback from Subaru Stamford. My sales consultant - Linda was knowledgeable, trustworthy and very helpful. The time requirement for getting the car was ext from Subaru Stamford. My sales consultant - Linda was knowledgeable, trustworthy and very helpful. The time requirement for getting the car was extremely short and Linda went out of her way to meet my difficult requirement. In addition, Teddy called many other Subaru dealers to try and locate the car I was interested in purchasing. The inventory for 2012 Impreza's is minimal due to their popularity. Subaru Stamford went ouf of their way to get me the car I wanted and at a fair price. I highly recommend stopping by Subaru Stamford if you are in the market for a new or used car. More
Subaru Stamford treats its customers as well as any business I have ever dealt with the people are friendly and extremely helpful. I feel like a real friend not just a customer. The best business rela business I have ever dealt with the people are friendly and extremely helpful. I feel like a real friend not just a customer. The best business relationship I have ever experienced! More
The dealership was very accommodating and convenient. They worked with us on price, to the point that we made a deal when we were not planning to do so. Teddy and Gary took care of all the details smooth They worked with us on price, to the point that we made a deal when we were not planning to do so. Teddy and Gary took care of all the details smoothly and efficiently. More
Mike Pitaro is the best dealer I have ever worked with. He is thoroughly informed about the product and extremely helpful. I highly recommend him. He is friendly with a good sense of humor and made the pro He is thoroughly informed about the product and extremely helpful. I highly recommend him. He is friendly with a good sense of humor and made the process go extremely smoothly. More
We traded in our coupe for a used toyota they had on their lot. Initially we had some issues with our financing but after our concerns were brought to the dealers attention George D. and Mike S. went ab their lot. Initially we had some issues with our financing but after our concerns were brought to the dealers attention George D. and Mike S. went above and beyond to make sure we were comfortable with what we walked out the door with. It is clear they truly care about customer service. More
I purchased my WRX from Stamford Subaru in 2011. Love the car! The dealership provides great service. Danny DeAlmeida at the service desk is top notch, professional and always with a smile. He goes above and car! The dealership provides great service. Danny DeAlmeida at the service desk is top notch, professional and always with a smile. He goes above and beyond.. he cares about the job, your car and your satisfaction with their work. I highly recommend Stamford Subaru for sales and service. More