Subaru South Tampa

Always honest, good prices, and provide great service. Doug handled my service today and was very helpful. Doug handled my service today and was very helpful. More

Great experience buying a car with Joe. He was friendly, calm…good at his job helping me through the process. I am very pleased with Subaru South Tampa! He was friendly, calm…good at his job helping me through the process. I am very pleased with Subaru South Tampa! More

Originally very good experience. We purchased towards end of day started at 3 pm had some IOUs for things. None of them were completed even after going back to the dealership and a We purchased towards end of day started at 3 pm had some IOUs for things. None of them were completed even after going back to the dealership and asking for them. They waited 23 days to pay off our trade in so we made another payment in the meantime. Just not overall a good experience. More

I had an outstanding experience at Subaru South Tampa. The service was exceptional, and our salesman Michael was a true gentleman throughout the entire process. He was always attentive, professional, and The service was exceptional, and our salesman Michael was a true gentleman throughout the entire process. He was always attentive, professional, and went above and beyond to ensure all my questions were answered and my needs were met. I highly recommend Subaru South Tampa to anyone looking for excellent customer service and a smooth car-buying experience. More

Scheduled appointment on time. Quick service. Clean waiting room. All personnel friendly. Pleasant experience for sure. Quick service. Clean waiting room. All personnel friendly. Pleasant experience for sure. More

So bought a used Jeep Wrangler. Before I test drove the dealership replaced the battery. We finished up and went to leave and vehicle would not start. So technician who replaced the Before I test drove the dealership replaced the battery. We finished up and went to leave and vehicle would not start. So technician who replaced the battery earlier said the battery needed to be replaced again. We noticed that the manufacturer date on the supposedly new battery just installed was 2019. When I showed the technician he acted like not a big deal at all. Sorry that was a pretty old battery. Well we had to wait at the dealership and extra few hours while we waited for the battery to be delivered then installed. Got just about home and the breaks started to shimmy and burn. Took it to brake facility next day and ended up spending $800 on breaks. Apparently the calipers were sticking and caused the pads and rotors to crystallize. Got a call from dealership setvice dept to follow up on our experience. I explained all and she said she would have service manager call me within 2 days. He never did. I did receive an email from service manager asking how was experience so emailed him back explained situation and how he was supposed to call me. A week later still no response. The dealership says they do a 100 point inspection so they must have missed the breaks.My issue is Service Manager did not bother to call me. Not impressed with the customer service More

Justin, the manager, very honest, very easy to work with and made our experience there go very well we were quite pleased and made our experience there go very well we were quite pleased More

Always pleasant and courteous customer service. They keep you updated on what's happening with your car. I was in and out in about an hour. They keep you updated on what's happening with your car. I was in and out in about an hour. More

Awesome service as always. We've been going there for three+ years now (having relocated from another state) and have all positive experiences. The dealership is always very cl We've been going there for three+ years now (having relocated from another state) and have all positive experiences. The dealership is always very clean. The service is fast and the team is really nice. My husband and I bought another Subaru (#7) and brought our last one from South Tampa Subaru. More

I had a strange experience with this Subaru Dealer this weekend. I've been looking at buying a '21 Subaru Ascent Touring for a few weeks now. Finally got ready to pull the trigger and booked a fligh weekend. I've been looking at buying a '21 Subaru Ascent Touring for a few weeks now. Finally got ready to pull the trigger and booked a flight to go pick up a CPO Ascent that I had been looking at for a while. Got a text this morning that they went to go get the car washed before my arrival and saw they the sunroof had a crack in it. I thought this was strange, since it's a CPO I figured it was damage free. I figured that they would just replace it before I got there. I asked the salesman this and he checked with his Manager and told me that they are wanting me to pay to fix it. They claimed that because it happened after the CPO certification was done they are not responsible. I told them that this was ridiculous to ask that I pay to fix something that I didn't own yet or had even driven yet. I said I would still be happy to purchase given that they discount the cost of the repair so that I can get it fixed when I get it back home. They said the part was around $350 but couldn't do that because the vehicle was already priced too low for them. Anyways I cancelled my flight and put in a call to Subaru of America to let them know that this dealer was trying to sell me a CPO vehicle that was damaged and not fixing the damage. Given that it's a holiday weekend they said that would get back to me next week. I then got on the phone with the used car manager at this Subaru dealership again and I tried to explain that it was in his best financial interest to fix the damage and sell it to me. They are going to have to fix it if I don't buy the car anyways or they are going to have to remove the CPO title which would decrease the value of the car. He didn't seem to recognize this and when he found out I had called Subaru of America he hung up on me. I also got 2 different stories about how the damage was done. The Salesman said that it was storm related. The Manager said that it was someone in the hotel across the street with a BB gun... Very weird. I ended up walking away from this deal after all of this. I couldn't trust them after this. More