Subaru Santa Monica - Service Center
Santa Monica, CA

78 Reviews of Subaru Santa Monica - Service Center
Best service Glenn kamoshida from the service dept helped me from start to finish. He made follow ups even after the service. Best guy to deal with. Highly recomme Glenn kamoshida from the service dept helped me from start to finish. He made follow ups even after the service. Best guy to deal with. Highly recommended! More
Santa Monika service is excellent Jose Reyes Took extremely good care of me. It was easy to get an appointment, the work was done in an excellent fashion, and as always I am extremel Jose Reyes Took extremely good care of me. It was easy to get an appointment, the work was done in an excellent fashion, and as always I am extremely pleased with the results More
Jose Reyes/Subaru Santa Monica Jose was great in diagnosing the issue I was having with my car, as well as making the repairs and getting the car back to me in a timely fashion. Th Jose was great in diagnosing the issue I was having with my car, as well as making the repairs and getting the car back to me in a timely fashion. The car was ready in a matter of house and Jose was very helpful in explaining the issues I was having, as well as walking me through what everything would cost. In general, Subaru Santa Monica is a great dealership and I go to them for all of my car issues even though my factory warrantee has expired. They just know a lot and are extremely helpful. More
Excellent customer service and skilled service Thank you Subaru Santa Monica for the excellent customer service and skilled service maintenance performed on my Subaru Forester. A special heartfelt Thank you Subaru Santa Monica for the excellent customer service and skilled service maintenance performed on my Subaru Forester. A special heartfelt thank you to Rob Mochizuki for his caring and efficient customer service! Always wonderful to be greeted by Carlos upon arrival. Many thanks for the great service mechanics....my car is running perfectly! Carol Foerstel More
Service department Everyone should know what great service person Rob Mochizuki is. From the first minute we walked into the service department Rob was very professiona Everyone should know what great service person Rob Mochizuki is. From the first minute we walked into the service department Rob was very professional with every detail and assured us he would follow through. A great guy. Thank you Rob More
Troy Scott reliable Efficient knowledgeable Recently bought a fully loaded 3.6 FULLY LOADED Outback from Santa Monica Subaru. Recently got the cars 6 month service and had the fortune to work Recently bought a fully loaded 3.6 FULLY LOADED Outback from Santa Monica Subaru. Recently got the cars 6 month service and had the fortune to work with the personable and efficient Troy Scott. looks like the new owner knows how to provide good service to customers. More
Routine service I've had my 2015 Subaru Outback for just over a year now and thoroughly like it - as my second car - (the first being my 18 year old BMW motorcycle). I've had my 2015 Subaru Outback for just over a year now and thoroughly like it - as my second car - (the first being my 18 year old BMW motorcycle). Had the car in on Tues. 4/19/16 for some routine service and a couple of minor issues. Troy Scott helped me out, gave me a good time estimate for the work to be done, and took care of all my items. Easy- squeasy - the way it should be! Thanks, Doug Hoerle, Marina del Rey More
Sheila a Philip-Guide service representative extraordinaire I was impressed with how easy it was to arrange an appointment for my service and the minute I stepped out of my car I was greeted by a very lovely an I was impressed with how easy it was to arrange an appointment for my service and the minute I stepped out of my car I was greeted by a very lovely and pleasant Shelana Philip-Guide who took care of me immediately. A couple of hours later I came back and there was my car ready to go, in perfectly fine-tuned condition, which as we all know is extremely important to any Subaru STI owner. Oh and did I mention that the entire service was absolutely FREE!!!! She gave me the invoice for my records with all the things they'd done nicely itemized and a lot of zeroes in the "balance due" line!! Thank you, Shelana Philip-Guide!!! More
Excellent service Our car was part of the dangerous airbag recall and it was takings long time to get a replacement I was concerned for our safety as it was dangerous Our car was part of the dangerous airbag recall and it was takings long time to get a replacement I was concerned for our safety as it was dangerous for anyone to sit in the passenger seat People have been killed or seriously hurt Shelana Philip from the dealership arranged for us to have a replacement vehicle until they could change out the airbag It was thoughtful quick and easy to turn in our car and get the rental and within a week we had a new airbag installed enabling us to be safely driving our Subaru More
Great service I brought my vehicle in for my first service and they had me in and out of there in a snap. Very good experience overall. I brought my vehicle in for my first service and they had me in and out of there in a snap. Very good experience overall. More