Subaru Santa Monica - Service Center

First 6 month servicing Prompt device. Brian Neville was a great listener and addressed all of my concerns and answered all my questions with expertise. He is an asset to the Prompt device. Brian Neville was a great listener and addressed all of my concerns and answered all my questions with expertise. He is an asset to the dealership. More

Excellent service I had to replace a key fob and Cristian Duarte helped to accomplish this expeditiously and graciously. Excellent service at the Service Center. He w I had to replace a key fob and Cristian Duarte helped to accomplish this expeditiously and graciously. Excellent service at the Service Center. He was there at 8am as he indicated. The whole process took about one hour...and he included a car wash. Excellent service in all respects. More

RoutBryan meet me as soon as I drove into the service area. Service Adviser Bryan Neville was bright, well informed, and courteous. I previously had an oil leak, and Bryan determined the extent of the leak, fro Service Adviser Bryan Neville was bright, well informed, and courteous. I previously had an oil leak, and Bryan determined the extent of the leak, front cam covers, and head gaskets. I highly recommend him if your are having any problems with your car. More

Great experience overall! New Subaru owner and this was my first Subaru service. It was a great experience overall. Dwight Riley handled everything. I will be back for sure New Subaru owner and this was my first Subaru service. It was a great experience overall. Dwight Riley handled everything. I will be back for sure! More

Great! My new service adviser Dwight Riley was great, he arranged the rental car while mine was worked on, kept me informed and had my car ready when he pro My new service adviser Dwight Riley was great, he arranged the rental car while mine was worked on, kept me informed and had my car ready when he promised. Thank you Dwight More

Top notch service in every aspect. Dwight Riley helped my during my last two visits for service. He's friendly, pleasant and efficient. I've received very good customer service at thi Dwight Riley helped my during my last two visits for service. He's friendly, pleasant and efficient. I've received very good customer service at this dealership and will return. Thanks again, Dwight! More

Serviced (2) SUBARU Outbacks / 2013 - 2015 on 2/28/18 Ruben Granados was our Service writer, he explained what the cars needed.. The 2013 had low mileage, but was just over 5 years old.. It had a recall Ruben Granados was our Service writer, he explained what the cars needed.. The 2013 had low mileage, but was just over 5 years old.. It had a recall for a Passenger Air Bag.. We also wanted it serviced, but during inspection Ruben had found other worn things that needed attention .. He called us with the Info and we did approve the needed work.. He was though with the info and help us decide what was needed.. Both cars are back at home Serviced and run Great.. We could not be happier with Ruben's help, he is a true professional ! A++ More

Excellent service. Ruben Granados was my Service Advisor. He walked me through the condition of my car. Also offered an Uber to take me home as my car was serviced. lo Ruben Granados was my Service Advisor. He walked me through the condition of my car. Also offered an Uber to take me home as my car was serviced. love the Subaru family. More

Great service at Santa Monica Subaru Thank you to Andrew Sideris at the SaMo Subaru service center for friendly, courteous and efficient service. We took our Forester in for overdue maint Thank you to Andrew Sideris at the SaMo Subaru service center for friendly, courteous and efficient service. We took our Forester in for overdue maintenance, and they managed to get everything done within a very acceptable wait time. I also appreciated zero 'nickel and dining'. Also managed to get lots of paperwork done while I waited, in their quiet workspace (desk, power outlets, coffee) located there at the center. More