Subaru Pacific - Service Center

First 6 months service On December 30, 2017 I got to the Pacific Subaru 25 minutes before it open. Mr. Ovy Ortega was there to write up the service order. My car was read On December 30, 2017 I got to the Pacific Subaru 25 minutes before it open. Mr. Ovy Ortega was there to write up the service order. My car was ready for me in one hour and 45 minutes as he told me. More

Excellent service John Jacinto, service manager was extremely courteous, helpful, and exceeded my expectations when I turned in, called (numerous times), and picked up John Jacinto, service manager was extremely courteous, helpful, and exceeded my expectations when I turned in, called (numerous times), and picked up my Subaru Outback from the dealership for service. He even came out to greet me personally(during his lunch break!) More

Excellent service from Robert Canche. He was very helpful and everything was done on time. The dealer took care of a couple of issues (one was significant) regardless from Robert Canche. He was very helpful and everything was done on time. The dealer took care of a couple of issues (one was significant) regardless of warranty. More

“Love. It's what makes a Subaru a Subaru.” I’am 100% satisfied with the service provided by the staff at “Subaru Pacific”.The Service Department was very polite and friendly,Erick Rodas did a v I’am 100% satisfied with the service provided by the staff at “Subaru Pacific”.The Service Department was very polite and friendly,Erick Rodas did a very good job on attending me and my family.!! Thank you making my experience a very pleasant one... More

Fun and fast! Getting my oil changed was so easy and fun at Subaru Pacific, as always. Robert made me laugh the whole time and helped me super fast with everything Getting my oil changed was so easy and fun at Subaru Pacific, as always. Robert made me laugh the whole time and helped me super fast with everything that I needed. I LOVE THAT SUBARU NOW PARTNERS WITH UBER TO SHUTTLE YOU WHILE YOUR CAR IS GETTING SERVICED!! Woohoo! No more waiting around when I have things to take care of while my car is getting serviced. Loved this new convient feature, I’m a very pleased subaru owner! More

I travel 14 miles to Subaru Pacific I travel 14 miles from my home in Culver City for service at Subaru Pacific; and Erick Rodas!!!!!. Hands down the best! The best service and facility I travel 14 miles from my home in Culver City for service at Subaru Pacific; and Erick Rodas!!!!!. Hands down the best! The best service and facility.. I refuse to go to Santa Monica Subaru, they never have a clue. More

Service Advisor Tony Cervantes - great follow-through. My service advisor, Tony Cervantes, at Subaru Pacific was a very strong communicator and made appropriate recommendations on what actions should be ta My service advisor, Tony Cervantes, at Subaru Pacific was a very strong communicator and made appropriate recommendations on what actions should be taken now and what to defer. Tony had a thorough knowledge of the recommended actions and was effective in ensuring the services were handled in a timely manner even though I arrived later in the day without an appointment. More

Fast, Friendly Service My car was part of the Takata airbag recall and I knew I needed to get that taken care of, but was procrastinating since I didn't want to take time of My car was part of the Takata airbag recall and I knew I needed to get that taken care of, but was procrastinating since I didn't want to take time off work to take in my car. Not only did the dealership call me and help me find an appointment, they also covered a rental for the day so I didn't have to take time off at all. When I arrived I was greeted by Robert Canche. He helped me with checking in and got me set up to talk to the car rental department. The process was fast and easy, and Robert's upbeat personality made it that much more enjoyable. When I returned for my car that afternoon, the airbag had been replace and my car was washed and vacuumed. Robert even had the detailers pay special attention to a water stain on my front seat that they were able to remove. The service was great at this dealership; I highly recommend! -Kristy More