Subaru Pacific - Service Center

Satisfied customer I live 150 miles away and purchased my new car at Subaru Pacific. I brought the car in for for scheduled oil change, and was assisted by Robert Conch I live 150 miles away and purchased my new car at Subaru Pacific. I brought the car in for for scheduled oil change, and was assisted by Robert Conche. Great service, very satisfied. I would recommend this dealer. More

Service My car was taken right away. Everyone was nice and friendly was done in the time specified was kept up with all the service that was done My car was taken right away. Everyone was nice and friendly was done in the time specified was kept up with all the service that was done More

Mr. Erick Rodas Mr. Erick Todas at Subaru Pacific was great from the beginning to the end of my car situation that recently had. Everyone has had car trouble before a Mr. Erick Todas at Subaru Pacific was great from the beginning to the end of my car situation that recently had. Everyone has had car trouble before and it's stressful. He kept in touch me constantly while my car was at the dealership and I left a happy customer. Thank you so much Erick Sharon Conkling More

Service Robert Canche greeting me as I walked into Subaru Pacific service center asked what service I was in for, and immediately starting doing paperwork, Robert Canche greeting me as I walked into Subaru Pacific service center asked what service I was in for, and immediately starting doing paperwork, Around an hour he handed back my keys, Dynamite guy to work with, More

Taken care of Ovy Ortega and his manager always takes care of my car’s needs, and never hesitates on issuing me a loaner-even if it’s for the day! Ovy Ortega and his manager always takes care of my car’s needs, and never hesitates on issuing me a loaner-even if it’s for the day! More

Service Department Yessenia Cortez went above and beyond to help service my car. She continuously kept me in the loop and informed. She ensured all of the changes went m Yessenia Cortez went above and beyond to help service my car. She continuously kept me in the loop and informed. She ensured all of the changes went made even when coordinating with different departments. She was a pleasure to work with! More

Subaru Pacific's service department Robert Canche was my service representative and was very helpful to me. In giving excellent service for the warranty issues of my 2014 Crosstek Hybrid Robert Canche was my service representative and was very helpful to me. In giving excellent service for the warranty issues of my 2014 Crosstek Hybrid vehicle. Also, he was able to recover a key fob that I left on the loaner vehicle key ring. Robert is a valued member of Team Subaru Pacific! Good job Robert Canche! More

Timely Steven Lee and crew greeted me on time when I arrived for my appointment, Steven listened to all my issues with the car, and everything was addressed Steven Lee and crew greeted me on time when I arrived for my appointment, Steven listened to all my issues with the car, and everything was addressed when I picked up the car a few hours later. The car was ready before I could get back to pick it up. I do like Subaru Pacific. More

Overall, I don't know if i can recommend John Jacinto worked with me when I took my car in for its last service. He was helpful and easy to work with. However, i've been bringing my car t John Jacinto worked with me when I took my car in for its last service. He was helpful and easy to work with. However, i've been bringing my car to this dealership exclusively for service since it was new and bringing it in every 6months or so, if not more for services due. John noticed that the 30K mi major service was never done, i'm currently at 55K mi. Nobody should know the required service better than the dealer. if i came in a bit before or after 30K it should have been done. this is why i pay extra to bring the car to the dealer during the warranty period particularly. now the warranty is over and there are some thing that need to done that may have been covered that won't be now and also compounded service was required that was very expensive and could have been distributed out. Very dissapointing. Also, if the dealer has coupons available on the website the service rep should just bring them up at the time, not wait for the customer to find them. More

Great environment and customer service John Jacinto helped me out when I came in for service. He provided great customer service and it was very easy to ask questions about certain repairs/ John Jacinto helped me out when I came in for service. He provided great customer service and it was very easy to ask questions about certain repairs/pricing. Highly recommend this location/employee More