Subaru Pacific

Great job! Excellent experience. Matthew Johnson assisted us with our purchase. We wanted a specific color and option package, Matt found one immediately and p Excellent experience. Matthew Johnson assisted us with our purchase. We wanted a specific color and option package, Matt found one immediately and picked it up. I would highly recommend this salesman and dealership, great job by all! More

Very helpful service rep I've owned my Subaru for 13 years and rarely taken it to the dealership for anything. My old tired seat belts were having issues retracting, so I sch I've owned my Subaru for 13 years and rarely taken it to the dealership for anything. My old tired seat belts were having issues retracting, so I scheduled an appointment with Pacific Subaru to have them looking into replacing them under SOA's life time warranty plan on their belts. Tony Cervantes was my service advisor, he got my paper work all filled out, went over my car with me before it went to the techs all while being courious and polite. Once my car was ready, I received a prompt text that my car was available for pickup, Tony went over everything with me and let me know I was approved for replacement belts, as mine were in fact not working to standard. Tony is an easy guy to work with and a car enthusiast who will take care of you and understands your concerns. Thanks again! More

Our salesman , Carlo Lavarello, was very helpful and "NOT PUSHIE". He handled himself in a very professional manner. He helped use setup the technology in the ca , Carlo Lavarello, was very helpful and "NOT PUSHIE". He handled himself in a very professional manner. He helped use setup the technology in the car and they gave use a full tank of gas. He also told us if we have any questions at a later date we may contact him anytime. We were very pleased with the services. Clarence More

Took advantage of Subaru Pacific's Express Service Stephen Recinos was terrific and got me in and out in a minimum amount of time dealing with a number of minor issues. Thanks Stephen! Stephen Recinos was terrific and got me in and out in a minimum amount of time dealing with a number of minor issues. Thanks Stephen! More

Tony the man! A first impression is everything, I always go to my main man Tony Cervantes. I came in because I was having issues with my breaks on my 2016 sti, To y A first impression is everything, I always go to my main man Tony Cervantes. I came in because I was having issues with my breaks on my 2016 sti, To y did my insurance claim and got them replaced ASAP. Always can count on him and forever making this my #1 dealer! More

Thanks, Tony! Tony took care of my on my most recent scheduled service--he was great as always! He was friendly, helpful, and made sure to update me on the progress Tony took care of my on my most recent scheduled service--he was great as always! He was friendly, helpful, and made sure to update me on the progress of my car. More

Great Experience! Worked with Tom Dessaint on getting a new Forester and he couldn't have been more helpful. Everyone I interacted with at Subaru Pacific were pleasant Worked with Tom Dessaint on getting a new Forester and he couldn't have been more helpful. Everyone I interacted with at Subaru Pacific were pleasant and made me feel welcomed. Thanks you, Tom for all of your help! Love my new vehicle. More

Express Service I brought my Forester in for an oil check. The website said I did not need an appointment for Express Service. Steven Recinos was my Service Advisor I brought my Forester in for an oil check. The website said I did not need an appointment for Express Service. Steven Recinos was my Service Advisor. He was friendly and professional. He advised that it may take two hours, did I want to wait or leave the car. I opted to wait. The car was ready in less than the two hour estimate. Steven explained what had been done to the car. It was an excellent experience. More

Great customer service We already went to other dealer looking for certain color of 2017 Subaru Outback that's really hard to find. Finally we found it at this dealership wh We already went to other dealer looking for certain color of 2017 Subaru Outback that's really hard to find. Finally we found it at this dealership when we called them, most dealership will try say anything for us to come first. But this dealership told us that they have the color that I want, when we got there... The car already waiting. Altogether we had a great customer service, everyone was nice, to the point and has a great sense of humor. More

Simple and stress free. Subaru Pacific has been the most helpful and least pushy dealership I have leased from. Everyone was friendly and attentive and my leasing experience Subaru Pacific has been the most helpful and least pushy dealership I have leased from. Everyone was friendly and attentive and my leasing experience was painless. My salesman was Cory Perbix and he was knowledgeable and easy going. Most importantly I didn't hear the "what can I do to put you in this car today" phrase. More