Subaru Pacific

Great customer service We already went to other dealer looking for certain color of 2017 Subaru Outback that's really hard to find. Finally we found it at this dealership wh We already went to other dealer looking for certain color of 2017 Subaru Outback that's really hard to find. Finally we found it at this dealership when we called them, most dealership will try say anything for us to come first. But this dealership told us that they have the color that I want, when we got there... The car already waiting. Altogether we had a great customer service, everyone was nice, to the point and has a great sense of humor. More

Great customer service ! As soon as I arrived at Subaru of Pacific in Torrance I was immediately greeted and was introduced to Steven Encino who took care of all my car needs As soon as I arrived at Subaru of Pacific in Torrance I was immediately greeted and was introduced to Steven Encino who took care of all my car needs and any of my concerns. This is the only place I take my Outback for any maintenance and will continue to do so. More

great dealer ship, I was looking for a 2017 WRX limited, found them online and send them a email, first thing in the morning Charlie Jimenez called and we talk abo ship, I was looking for a 2017 WRX limited, found them online and send them a email, first thing in the morning Charlie Jimenez called and we talk about and i told them had to work, they said we can do the deal over the phone, i did feel a little off cause i will rather be at a dealership to buy a car not over the phone, but i did my research and i gave it a shot and they said they will deliver the car to my home, i live 45 min. away. They made this sale over the phone very easy, professional, every fast and clean details, i even got a STI Short Throw Shifter with the deal, great! If you want a subaru go to Subaru Pacific and ask for Charlie Jimenez More

Why go anywhere else?! Go to Subaru and ask for Noemy Barahas! Absolutely wonderful woman to work with! She helped us with getting my 16-year old daughter her first car....s Go to Subaru and ask for Noemy Barahas! Absolutely wonderful woman to work with! She helped us with getting my 16-year old daughter her first car....so this was a very emotional purchase. We are already thinking of upgrading my 20-year old car and will definitely ask for Noemy and David. Thank you both for making the experience painless for us parents and special for my 16-year old. More

Service review Tony Cervantes was our service writer. He was extremely proactive. Made sure car was done on time, he called to discuss how the new review mirror woul Tony Cervantes was our service writer. He was extremely proactive. Made sure car was done on time, he called to discuss how the new review mirror would be attached, he also had car washed and vacuumed. More

First time buyer This was above and beyond the best experience I had when shopping for my first car. Neal Ryke knew exactly what I was looking for and made sure I was This was above and beyond the best experience I had when shopping for my first car. Neal Ryke knew exactly what I was looking for and made sure I was happy not only with the BRZ I chose but also that I was comfortable with the price that I was getting it for. More

Leased a Crosstrek from Subaru Pacific This is the second Crosstrek I have leased with Tom Dessaint from Subaru Pacific. The car is wonderful - I received an excellent deal on my three-yea This is the second Crosstrek I have leased with Tom Dessaint from Subaru Pacific. The car is wonderful - I received an excellent deal on my three-year lease - and Tom Dessaint is a caring, hard-working, and honest salesperson. He made the lease process so easy and stress-free -- I really appreciate his caring and concern. Tom always keeps in touch and is always available to assist you if you have an questions or concerns. Top rate dealership, automobile, and salesperson! Highly recommend working with Tom and Subaru Pacific! More

Brief but fabulous Our Subaru was rear-ended on the 405 while we were visiting from San Antonio Texas. I was beside myself because we couldn't seem to get a straight sto Our Subaru was rear-ended on the 405 while we were visiting from San Antonio Texas. I was beside myself because we couldn't seem to get a straight story from anyone - insurance, the cop, and the first body shop proposed by the insurance agency. When I called Subaru Pacific and talked to Sheri Atkins, I felt immediately "heard." She assured she me she could help and she DID. When we arrived with the car she took control, arranged the rental and gave us assurance about what the process of possible repair would be. As it turned out, our car was totaled and we didn't want to actually buy a car in CA. But Sheri went the distance for us and turned a scary situation into one that allowed us to proceed with hope. Thank you, Sheri. More

Service was excellent JoAnne MArtinez was on the ball and very helpful. She realized the priority was time and logistics to have everything done. That was greatly apprec JoAnne MArtinez was on the ball and very helpful. She realized the priority was time and logistics to have everything done. That was greatly appreciated. She made it all happen. Being able to pay online before returning to the service center was also very helpful. It was a very nice experience. - Chris Hutson More

Subaru Forever Cory Perbix was a fabulous help to me in buying my first Subaru. He was patient, kind, relaxed, polite. He made me want to return to Subaru when I ne Cory Perbix was a fabulous help to me in buying my first Subaru. He was patient, kind, relaxed, polite. He made me want to return to Subaru when I need my next car, and I would certainly look for him to help me again. More