Subaru Of Ontario

Had the sun/moon roof cracked open before lunch. When I was leaving, it would not close. So I took the car in to have it checked. It would have been a costly repair. Had no idea that I had extended When I was leaving, it would not close. So I took the car in to have it checked. It would have been a costly repair. Had no idea that I had extended warranty which saved me. They were honest and polite. They even updated the software in the car! More

Very helpful and knowledgeable. I felt comfortable and heard. Marc helped me find the perfect car for me. I felt comfortable and heard. Marc helped me find the perfect car for me. More

The sales process was very transparent and met our goals of not being pressured or intimidated as we experienced with Honda dealerships. of not being pressured or intimidated as we experienced with Honda dealerships. More

Came in for service on Eyesight On/Off intermittently for a few weeks of driving. a few weeks of driving. More

On Christmas Eve, Cheryl made purchasing a 2025 Subaru Outback Wilderness a breeze! We negotiated via text and by the time we arrived at the dealership, the car was ready and we only had to finalize the p Outback Wilderness a breeze! We negotiated via text and by the time we arrived at the dealership, the car was ready and we only had to finalize the paperwork for signatures. Cheryl also gave us a lower rate on financing than our credit union and Lee from Finance also made it easy to say yes to the warranty by offering it at a lower price than any of my other local Subaru dealers. Highly recommend purchasing a vehicle from Subaru Ontario! More

I purchased a used 2018 Subaru, as a replacement for my company car (same model but 2 years newer).. From the start, the suspension was not what I expected, and after 3 visits to check out the very rough company car (same model but 2 years newer).. From the start, the suspension was not what I expected, and after 3 visits to check out the very rough ride and sound, I was repeatably told that it was normal, since there were no leaks or cuts to warrant replacing parts. I have never had a car with this ride before. My comment is party about the dealership since they could not find a way to improve the ride, and also with Subaru which should not allow such performance. The 2020 outback I had for a short time did not perform this way, or I would never have chosen it. There is another issue, the radio and GPS system are not working as expected. I had the navigation system checked on a previous visit, and was told it had been updated, but there was no change , and the radio comes on at full volume at random. The GPS still can not find addresses and streets that have been in use for more than 5 years. On this visit I was told that there was a bad component, but was not told when it could be replaced, and if the warranty I purchased would cover it More

Matthew Kraft handled the sale of my 2024 Crosstrek. I told him what I wanted, and he completed the transaction in a timely manner. I told him what I wanted, and he completed the transaction in a timely manner. More

Purchased a 2024 Subaru Ascent on Dec 16,2024 and Jason Thomas was the sales person. Jason was very punctual and listened to what I wanted and made the experience great. Thomas was the sales person. Jason was very punctual and listened to what I wanted and made the experience great. More