Subaru North Orlando - Service Center

Excellent customer service, professional work done at a very fair price on time. Detailed, complimentary multi-point inspection with honest recommendations on work required now or down the line. Very hap very fair price on time. Detailed, complimentary multi-point inspection with honest recommendations on work required now or down the line. Very happy with the overall experience! More

Excellent Service As usual I expected my dealer to know when my next servicing should be. They emailed me, it was actually a bit early, but perfectly appropriate. I w As usual I expected my dealer to know when my next servicing should be. They emailed me, it was actually a bit early, but perfectly appropriate. I went to my appointment, they knew of the 2 warranty recall issues that needed updating.. They took my car and returned it in less than the time than they expected, 2 1/2 hours instead of 3. All the while I enjoyed coffee in the customer lounge. Thank you Mastro, for keeping me informed all the way through the appointment of expectations. And thank you for great staff. More

This is the BEST dealership! They are courteous, efficient and they go out of their way to help! The service writer that helped me today was excellent. Her name is Haley. efficient and they go out of their way to help! The service writer that helped me today was excellent. Her name is Haley. More

Excellent Service Took car in for 6 month inspection No appointment required Just drove in and was taken care of immediately. Very polite young lady handled everything Took car in for 6 month inspection No appointment required Just drove in and was taken care of immediately. Very polite young lady handled everything in a professional manner Very impressed with the visit More

Pleasant to work with All communications with Mastro Subaru are great! They are informative and willing to assist. The last time I visited, was for a general oil change All communications with Mastro Subaru are great! They are informative and willing to assist. The last time I visited, was for a general oil change. Their policy changed where you don't get free oil changes when leasing a vehicle. However, they worked with me. I then went to their Finance Dept. to review my policy and found out that it did not cover general maintenance like this so with some a-do I purchased a full maintenance coverage pkg. More

I bought a used truck from Mastro Subaru almost 3 years ago which included oil changes. Their service department is courteous and always available for my oil changes. I couldn't be happier with the service ago which included oil changes. Their service department is courteous and always available for my oil changes. I couldn't be happier with the service they provide. I would highly recommend them for your next vehicle purchase and for their service!! More

John assisted me and was knowledgeable and efficient Kelly coordinated s front glass window repair for.me do I had several repairs completed at one appointment. efficient Kelly coordinated s front glass window repair for.me do I had several repairs completed at one appointment. More

Took our 2018 Outback in for routine servicing and was very pleased with the experience. The service advisor (Kendall) was knowledgeable about the work required, polite and efficient. very pleased with the experience. The service advisor (Kendall) was knowledgeable about the work required, polite and efficient. More

Service With Competence It was easy to set up an appointment quickly. Both people at the service desk, Kelley and John, handled our problems well and quickly. The paperwork It was easy to set up an appointment quickly. Both people at the service desk, Kelley and John, handled our problems well and quickly. The paperwork looks thorough. Kelley promised that our car would be sanitized after service because of covid 19, and it was nicely cleaned. Thanks! More

Excellent service provided by John. All work accomplished as explained. Went the extra mile to ensure I undetstood what was accomplished. Will defintely recommend this dealership to my friends. as explained. Went the extra mile to ensure I undetstood what was accomplished. Will defintely recommend this dealership to my friends. More