Back

Subaru North Orlando - Service Center

Sanford, FL

4.8
244 Reviews

244 Reviews of Subaru North Orlando - Service Center

Sort by
April 07, 2021

Excellent and speedy service! Haley was very efficient and kept me informed during the entire service. I especially like the speedy service set-up! Keep up the excellent work! More

by Corderox2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Haley Macedo
April 01, 2021

What is it about this dealership that keeps me passing up closer ones for service? Friendly, respectful, efficient and they’ve earned my trust! Thank you for reminders and making my vehicle safe; like More

by Violet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly J
March 26, 2021

A dealership that over charges on services and haggles you into paying the most for your visit. Front desk service rep was extremely rude and confusing on what I actually needed. I am very disappointed in More

by Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kendall .R
Mar 29, 2021 -

Subaru North Orlando responded

Hello Johnson, Thank you for taking the time to share your experience with our service department. We value your feedback and take it very seriously. While it is not always pleasant to hear, feedback like yours is invaluable to our business and we will use it to improve our process. We hope that we will be able to reconnect with you and work towards making it right. Again, thank you for the opportunity to assist you and service your Subaru.

March 03, 2021

Outstanding customer service provided by Kendall who took the extra time and effort to get back to me on a part that I needed to be ordered when I was not available . Her high concern for standard and t More

by toddcruse
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kendall .R
February 26, 2021

The best salesperson there is not even in sales. She works in the service department. That's how you get returning customers. Such a great and awesome employee! More

by eacmusiced@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall .R
February 20, 2021

First time visit, used the no appointment Express service and was very well impressed. Service Rep. was fast, courteous, and helpful. car ready on time. More

by WRX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlene .
February 17, 2021

Very friendly service. The service department is organized and efficient. I was in and out faster than their estimated time. Charges were reasonable. Could use more snacks. More

by Alashu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason L
February 04, 2021

As usual The service department was extremely helpful. They met my needs and actually exceed them prompt service and recommendations. I will continue to use them as I have for the past eight years. More

by Marcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly J, Nick C
January 22, 2021

Service advisor John listens and explains well. Also car work done right and car left clean with no traces of oil on driving oil. That’s a plus. More

by Sol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlene .
December 23, 2020

MASTRO Subaru has always had first rate customer service. Kelly has always been nice to work with. She is fair and always goes out of the way to be thorough in telling me if I need or don’t need something do More

by AIB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly J
...
17
...