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Subaru North Orlando
Sanford, FL
514 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 514 reviews
December 10, 2009
While having my Jeep serviced, I walked around the lot to find a truck we had been looking for. After inquiring about the price (good) and milage (high), I decided to wait and think about it. We were called find a truck we had been looking for. After inquiring about the price (good) and milage (high), I decided to wait and think about it. We were called back and urged to at least give it a test drive. We were allowed to keep it for 24 hours to drive it around and get a feel for it. The truck was inspected by a mechanic and said to be in great condition even though the miles were higher than we hoped. Nancy was very accommodating and helpful. After the test drive we were still giving it some thought when Nancy called and asked about trading in our Jeep. After a day or so, we were able to find a deal that I was happy with. Went in and bought the truck and all this in less than 3 hrs in the actual dealership. Very happy with our "new" truck and Nancy's help. More
by dmr
Employees Worked With
Nancy, Joe A
December 10, 2009
My experience buying a car was very pleasant. Dianne is a very knowledgable sales person (knows Subaru cars from top to bottom). She is very helpful and no pressure, which I liked. I traveled from Ga. to a very knowledgable sales person (knows Subaru cars from top to bottom). She is very helpful and no pressure, which I liked. I traveled from Ga. to buy from Mastro because they had the best price and exactly the vehicle that I wanted. Everyone was friendly and helpful. We settled on a price on-line and I received additional discounts before signing (which was an added surprise). I have owned my Subaru for two months and absolutely love it! I recently drove it in the Ga. mountains to a mountaintop cabin (straight up a verticle). I was very nervous at first but the Subaru took the road with little effort and I felt safe driving up and down the mountain all weekend. I highly recommend Dianne and the sales staff at Mastro. I will make the drive down for service and installations, even though there are closer dealerships. Cynthia S. Kingsland, Ga. More
by cynthias
Employees Worked With
Dianne Greenlaw, Joe A
October 19, 2009
My experience with their service has been good. I had changed my car at another dealer and my wheels were scratched. So I brought my white subaru in to Mastro Subaru of Orlando to replace 4 tires/balance changed my car at another dealer and my wheels were scratched. So I brought my white subaru in to Mastro Subaru of Orlando to replace 4 tires/balanced. They did a good job. No scratches on wheels at all. Also used sticky weights that are more concealed. Very happy. More
by ysae8952
Employees Worked With
?, Jason L, Kelly J
June 24, 2009
Buyer beware. If you are considering dealing with Mastro, suggest you contact me at 904-264-0843 first. Don't repeat my stupidity. This dealership intentionally concealed a fault in a used car I pu Mastro, suggest you contact me at 904-264-0843 first. Don't repeat my stupidity. This dealership intentionally concealed a fault in a used car I purchased from them. High mileage car, so no warranty involved, but one would expect some semblance of honesty and forthrightness. Mastro Subaru lacks both. Strongly suggest you look elsewhere. More
by mangeycritter
Employees Worked With
eric fruhmorgen
