Subaru North Orlando
Sanford, FL
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My experience at Mastro Subaru of Sanford was exceptional. The Product Specialist Nate was very knowledgeable on the vehicles. Every question I had for him was answered in a prompt manner. Furthe exceptional. The Product Specialist Nate was very knowledgeable on the vehicles. Every question I had for him was answered in a prompt manner. Furthermore, other salespeople came and greeted me while I was waiting for paperwork to be finished, they even went out of their way to offer me a drink and snack. Overall, when I need a New/Used Subaru, Mastro Subaru will be the first place I go to. More
I would definitely recommend this dealership and staff. The whole experience was surprisingly low pressure and the staff was highly motivated, very friendly and accomodating. They made sure I left the deal The whole experience was surprisingly low pressure and the staff was highly motivated, very friendly and accomodating. They made sure I left the dealership with a car and a price that I was happy with. More
Francis was the perfect salesman, not too pushy, very pleasant and easy to talk to. He pointed out the advantages of the car that were applicable to our personal situation, and what sets Subaru apart fro pleasant and easy to talk to. He pointed out the advantages of the car that were applicable to our personal situation, and what sets Subaru apart from other cars. Very knowledgable and excellent customer service skills. More
I WAS VERY PLEASED THAT I DID NOT HAVE MUCH HAGGLING AS I WAS ABLE TO DO THIS OVER THE PHONE BEFORE I WENT TO THE DEALER. FRIENDLY STAFF. I FELT THAT I GOT A FAIR DEAL. WAS ABLE TO DO THIS OVER THE PHONE BEFORE I WENT TO THE DEALER. FRIENDLY STAFF. I FELT THAT I GOT A FAIR DEAL. More
We had been looking for a great dependable car at an affordable price and what we found was an awesome car at an awesome price. Our vist to this dealership way surpassed what we expected from other push affordable price and what we found was an awesome car at an awesome price. Our vist to this dealership way surpassed what we expected from other pushy type dealerships. This experience was not only a great experience but has renewed my faith that there are actually professional,honest,dependable,reliable dealerships out there not in it just to make a fast buck. We was so impressed with the friendly and professional staff including everyone. We will be recomminding them to others and we will be back to do business again. Thank You Jim for all your hard work and thank you for being such a nice and honest gentleman. We will be back. More
I shopped this dealer to understand the differences between several models. Chelsea was able to show and demonstrate significant features of the models I was interested in and helped me confirm my ori between several models. Chelsea was able to show and demonstrate significant features of the models I was interested in and helped me confirm my original idea to purchase a Forester. The purchase was fun and easy to make. Chelsea, the management and F&I manager Christine were all friendly, helpful and professional. I am happy I bought my Subaru Forester and very happy that I bought it from this dealer. More
My husband and I were extremely impressed with the service we received at Mastro Subaru. Prior to coming to Mastro Subaru, I was in a wreck and had to drive a rental for 2 weeks. We looked all around service we received at Mastro Subaru. Prior to coming to Mastro Subaru, I was in a wreck and had to drive a rental for 2 weeks. We looked all around Orlando and did not find a vehicle that we felt was reasonable priced for the vehicle we were looking for. We literally decided to drive to Sanford one day since we did not have any luck in Orlando and found a Blue Honda Accord outside of Mastro's lot. We like to say that this vehicle found us since we were just driving around and did not find the vehicle prior to driving to Sanford. We had to stop and check this car out. Francis King greeted us and immediately got the key for us to check the Honda out. We were surprised at how well kept the Accord was considering its age (2008). The previous owners took care of their vehicle, which is the one thing my husband and I always check first before making the purchase. We were sold right away. Joe worked with us on a price that fit our budget and monthly payments. We went in on a Saturday and did not have a current insurance card with us to make the final deal. Joe opened up the shop on Sunday just for us to get the paperwork completed and to retrieve our "new" car. This by far was the best dealership we have worked with. The staff was knowledgeable about their inventory and were not aggressive, as most salesman are. They really took care of us. We will definately recommend Mastro Subaru to our friends and family. More
Seth Bell did a great job getting me my new BRZ and making the purchase easy. Chelsey Burke was professional, knowledgeable and a pleasure to work with. Overall the purchase experience was great and I making the purchase easy. Chelsey Burke was professional, knowledgeable and a pleasure to work with. Overall the purchase experience was great and I am very glad that I went to Mastro Subaru in Sanford looking for my BRZ. More
Chelsey was very attentive to our needs and had excellent product knowledge, a pleasure to work with. They did not have the color vehicle we wanted, but were happy to bring one in from another dealership. product knowledge, a pleasure to work with. They did not have the color vehicle we wanted, but were happy to bring one in from another dealership. More
The Mastro service department at the Sanford location are just wonderful. My wife and I, have been so extremely pleased that I started taking my Toyota vehicle in for service. The service department has com just wonderful. My wife and I, have been so extremely pleased that I started taking my Toyota vehicle in for service. The service department has competitive pricing and quick turn around for repair work. I am also impressed by the technicians that work on the vehicles (Russ, Evan, Robert, Joe). Anytime I have had questions, they have never given me the cold shoulder or try to brush me off. In fact, they have being very attentive and eager to anwswer my questions. If you have any reservation about servicing your vehicle at Mastro Subaru in Sanford. I'm telling you right now, DON'T! You will not regret it! More