Subaru North Orlando

My mentally and physically handicap 50 year old brother went to this dealership to trade in a good car that my parents were paying for. This dealership and my brother lied on the credit application to get went to this dealership to trade in a good car that my parents were paying for. This dealership and my brother lied on the credit application to get the deal bought by the bank. He can't afford the $320 payment and now his payment shot up to $457. He has no job and lives at home. He collects a small SS check for being handicapped. When my parents and I went to the dealership and explain the situation they refused to reverse the deal because they are making with the bank over $14,000 between the high interest rate, 5 year payment plan and on his trade and the used car they sold him. BEWARE AND DO YOUR SELF A FAVOR AVOID THIS DEALERSHIP AT ANY COST!!!! UNLESS YOU WANT TO BE TAKEN FOR A BIG RIDE THAT WILL COST YOU LOTS OF MONEY. More

Zero pressure dealer, brought an initial offer that was great, and even then was willing to negotiate further until we reached a deal that I was very satisfied with. Undoubtedly the best experience I've ha great, and even then was willing to negotiate further until we reached a deal that I was very satisfied with. Undoubtedly the best experience I've had buying a car. When a stumbling block around my insurance and upcoming relocation were presented, they offered options instead of roadblocks. I've never experienced a dealer so committed to creating a great experience and a satisfied customer. More

My Son has been to this dealership many times in the past with our Baja. He has become quite friendly with the staff there and they have always gone out of their way to assist him with anything he needed for with our Baja. He has become quite friendly with the staff there and they have always gone out of their way to assist him with anything he needed for his car. When it was time to replace the Baja it was a "no brainer" deciding where to get our next car from. The staff and service at this dealership has always been excellent and we will continue to go there for our future needs. More

Chelsey and Seth were professional and knowledgeable. I would recommend this dealership without hesitation and they made the car-buying experience (normally very stressful) actually fun and enjoyable. Fol would recommend this dealership without hesitation and they made the car-buying experience (normally very stressful) actually fun and enjoyable. Follow-up detail work was handled very well by the service staff. More

My experience at Mastro Subaru of Sanford was exceptional. The Product Specialist Nate was very knowledgeable on the vehicles. Every question I had for him was answered in a prompt manner. Furthe exceptional. The Product Specialist Nate was very knowledgeable on the vehicles. Every question I had for him was answered in a prompt manner. Furthermore, other salespeople came and greeted me while I was waiting for paperwork to be finished, they even went out of their way to offer me a drink and snack. Overall, when I need a New/Used Subaru, Mastro Subaru will be the first place I go to. More

I would definitely recommend this dealership and staff. The whole experience was surprisingly low pressure and the staff was highly motivated, very friendly and accomodating. They made sure I left the deal The whole experience was surprisingly low pressure and the staff was highly motivated, very friendly and accomodating. They made sure I left the dealership with a car and a price that I was happy with. More

Francis was the perfect salesman, not too pushy, very pleasant and easy to talk to. He pointed out the advantages of the car that were applicable to our personal situation, and what sets Subaru apart fro pleasant and easy to talk to. He pointed out the advantages of the car that were applicable to our personal situation, and what sets Subaru apart from other cars. Very knowledgable and excellent customer service skills. More

I WAS VERY PLEASED THAT I DID NOT HAVE MUCH HAGGLING AS I WAS ABLE TO DO THIS OVER THE PHONE BEFORE I WENT TO THE DEALER. FRIENDLY STAFF. I FELT THAT I GOT A FAIR DEAL. WAS ABLE TO DO THIS OVER THE PHONE BEFORE I WENT TO THE DEALER. FRIENDLY STAFF. I FELT THAT I GOT A FAIR DEAL. More

We had been looking for a great dependable car at an affordable price and what we found was an awesome car at an awesome price. Our vist to this dealership way surpassed what we expected from other push affordable price and what we found was an awesome car at an awesome price. Our vist to this dealership way surpassed what we expected from other pushy type dealerships. This experience was not only a great experience but has renewed my faith that there are actually professional,honest,dependable,reliable dealerships out there not in it just to make a fast buck. We was so impressed with the friendly and professional staff including everyone. We will be recomminding them to others and we will be back to do business again. Thank You Jim for all your hard work and thank you for being such a nice and honest gentleman. We will be back. More

I shopped this dealer to understand the differences between several models. Chelsea was able to show and demonstrate significant features of the models I was interested in and helped me confirm my ori between several models. Chelsea was able to show and demonstrate significant features of the models I was interested in and helped me confirm my original idea to purchase a Forester. The purchase was fun and easy to make. Chelsea, the management and F&I manager Christine were all friendly, helpful and professional. I am happy I bought my Subaru Forester and very happy that I bought it from this dealer. More