Subaru North Orlando
Sanford, FL
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Found them through Costco, very good experience, no pressure, very happy with overall process. Would recommend Francis to a friend Found them through Costco, very good experience, no pressure, ve pressure, very happy with overall process. Would recommend Francis to a friend Found them through Costco, very good experience, no pressure, very happy with overall process. Would recommend Francis to a friend More
I appreciated the straightforward pricing presented by Mastro Subaru in Sanford. Both Andrea and Francis were very pleasant and accommodating. I would definitely recommend them to anyone interested in pur Mastro Subaru in Sanford. Both Andrea and Francis were very pleasant and accommodating. I would definitely recommend them to anyone interested in purchasing a new Subaru. More
Francis King was very pleasant to work with. He was patient while my son and I closely looked over the car. He allowed us to examine the vehicle (2002 Mustang GT) on the car lift and take the car for patient while my son and I closely looked over the car. He allowed us to examine the vehicle (2002 Mustang GT) on the car lift and take the car for a very thorough test drive. The sale was low pressure, and the transaction went smoothly. More
If you want the ultiminte car buying experience, you need to go to Mastro Subaru Sanford. Unlike other dealerships in the area, the staff will not smother you with high pressure sales tactics. You dont hav to go to Mastro Subaru Sanford. Unlike other dealerships in the area, the staff will not smother you with high pressure sales tactics. You dont have to push sales reps out of your way to walk inside the Show room. If you are like me, I like looking at new cars. When I go to other dealership in the area, the sale reps are waiting around the front door ready to attack you just as soon as you pull in. This is my second experience with Mastro Subaru. At Mastro Subaru, you are greeted with a friendly smile after you walk into the show room, ask to look around and if you need any assistance they will check back with you. I would like to thank John Cheshire, Joe Anglada, Seth bell and Mark Tinitigan for yet another successful sale on my New Subaru Wrx Sti. More
I purchased my car 1/27/2014 with the invaluable assistance of Francis, Kendra and Mark. Everyone at Mastro is knowledgeable, professional and friendly. I have given this rating because the three e assistance of Francis, Kendra and Mark. Everyone at Mastro is knowledgeable, professional and friendly. I have given this rating because the three employees made my purchase an incredibly straight forward and pleasant buying experience. I will definitely return and recommend Mastro to everyone. More
I purchased a 2014 forester and it was probably the best experience I have ever had in purchasing a vehicle. Right from the beginning in receiving a very fair price for the vehicle, the online negotiating, experience I have ever had in purchasing a vehicle. Right from the beginning in receiving a very fair price for the vehicle, the online negotiating, determination of a value on my trade-in that had to be towed to the dealer, financing options and finally the delivery of the vehicle. Most of my involvement was with Nate in respect to working out the details of the purchase and he was excellent. Jim and Mark were very good as well in respect to describing the car and working out the financing. I hope my experience with the Service Department will be just as good as my experience has been so far. I would absolutely recommend this dealer to anyone. Also, hope to get as many miles on this Forester that I got on my first Subaru (1984 GL wagon). 297K. More
This is my 4th subaru... the sales, service, and assistance that this dealership provides is top notch. I plan to always have a subi and work with this Mastro team for service and sales of all my fu assistance that this dealership provides is top notch. I plan to always have a subi and work with this Mastro team for service and sales of all my future subis. More
Alan was our Salesman. He was friendly and patiently waited while I took a long time to look over the car. The car was priced right. Mark took care of the paperwork. Everything went smooth. We picked t waited while I took a long time to look over the car. The car was priced right. Mark took care of the paperwork. Everything went smooth. We picked the car up at dark and noticed the headlights needed adjustment. Service Dept took care of that right away. Alan, Mark and the Service Dept working together was GREAT and made our car buying experience Pleasurable. Our Daughter loves her car. Shes Happy! Mom and Dad are Happy! We're all Happy Happy Happy. Thank You Mastro Subaru. Your Crew did a Great job! It was worth the 1 hour drive to get there. Thanks Again... The Sinatra Family More
I came in to test drive and purchase a Subaru Outback or Crosstrek. I had quite a few questions about both models and I had been to several other dealerships already and was disappointed with the other's c Crosstrek. I had quite a few questions about both models and I had been to several other dealerships already and was disappointed with the other's customer service. Everyone at Mastro was very friendly and patient right from the beginning of my day. Prior to arriving I had correspondence with Andrea, the internet manager, who gave me all the information I needed to bring in so that the process would go more smoothly. Francis met me at the dealership and took the day to let me test drive 3 cars until I found the one that I wanted to purchase. He answered all of my questions and assured me that the dealership would be able to accommodate my financing needs. This is the first car I have ever purchased, so I was unsure of the purchasing process/what I would be able to afford to finance. Francis introduced me to the entire team of employees, including the service department who I could come to if ever I needed to service the car. When it came time to complete all of my paperwork and signing, Mark was very helpful in explaining what each of the forms meant and their purpose. Everyone at the dealership was extremely friendly and helpful....they even bought me lunch! (I was there for about 5 hours in total.) I came in looking to buy a car, knowing that I wanted a Subaru, but not much else. I ended up spending a little more than I anticipated spending, but I feel strongly that my purchase and Mastro's commitment to maintenance on my purchase will make it well worth it. More
My son and I showed up one evening after the store was closed and Francis King let us in to see an Outback and Forrester. He graciously answered my questions, gave me brochures and a Subaru hat. Then, he closed and Francis King let us in to see an Outback and Forrester. He graciously answered my questions, gave me brochures and a Subaru hat. Then, he encouraged me to stop by in the morning. I was so pleased by him that we did go back the next day. Francis directed Orlando Soto (Sales) to help us and everything could not have worked out better. Today, I am a proud Outback owner and very pleased by my experience at Mastro Imports. At my age, I am surprised to say that this was my first pain-free new car purchase. THANK YOU! More