
Subaru North Orlando
Sanford, FL
Filter Reviews by Keyword
By Type
Showing 518 reviews
Excellent customer service and financing. Very personal yet professional no high pressure sales. They listen to what your needs are and they deliver! The service department is great too! I have no complain yet professional no high pressure sales. They listen to what your needs are and they deliver! The service department is great too! I have no complaints and would highly recommend a Subaru and doing business with them! More
I had a WONDERFUL experience at Mastro Subaru Sanford! Nate and Francis were absolutely excellent! This was one of the most comfortable vehicle purchases I've ever made in my life! I have had some issues Nate and Francis were absolutely excellent! This was one of the most comfortable vehicle purchases I've ever made in my life! I have had some issues getting into a Subaru for a while now but the entire staff here at Mastro worked diligently and found the perfect finance plan and perfect Impreza for me! I am happy to have a new second home at Mastro. I would definitely recommend this dealer to all of my friends and family. More
Mastro Subaru of Sanford made my new car buying experience enjoyable unlike previous experiences with other dealers. There was no pressure at any stage of the purchase process... from test drive, experience enjoyable unlike previous experiences with other dealers. There was no pressure at any stage of the purchase process... from test drive, vehicle information, purchase, delivery, etc. etc. More
I was looking for a certain car, and it came up in an internet search at Mastro Subaru. Nate was extremely responsive to my emails providing me information about the car and condition. It took a few da internet search at Mastro Subaru. Nate was extremely responsive to my emails providing me information about the car and condition. It took a few days for me to make it out to the dealership as it is not that close to where I live, but they were very friendly and responsive, which is quite different from some other dealers I experienced recently. I made an open-ended arrangement to visit the dealership and see the car, and when I got there, they had it pulled out front waiting for me. Once I arrived, Nate and Alan were very helpful, and frankly both were quite funny as we exchanged stories while test driving and waiting on the financing to finalized. Pricing, financing and the whole car buying experience was great and stress-free - we came to an agreement quickly without headache on price. The was no high pressure tactics, or sales managers that take over halfway through the process and no one tried pushing me into a different car - all things that I have recently experienced. My experience overall was so pleasant that even though I do not live that close to them, I will take advantage of the free oil changes that comes with buying a car from Mastro. I would gladly recommend Mastro Subaru to my friends when they look for their next car. More
Found them through Costco, very good experience, no pressure, very happy with overall process. Would recommend Francis to a friend Found them through Costco, very good experience, no pressure, ve pressure, very happy with overall process. Would recommend Francis to a friend Found them through Costco, very good experience, no pressure, very happy with overall process. Would recommend Francis to a friend More
I appreciated the straightforward pricing presented by Mastro Subaru in Sanford. Both Andrea and Francis were very pleasant and accommodating. I would definitely recommend them to anyone interested in pur Mastro Subaru in Sanford. Both Andrea and Francis were very pleasant and accommodating. I would definitely recommend them to anyone interested in purchasing a new Subaru. More
Francis King was very pleasant to work with. He was patient while my son and I closely looked over the car. He allowed us to examine the vehicle (2002 Mustang GT) on the car lift and take the car for patient while my son and I closely looked over the car. He allowed us to examine the vehicle (2002 Mustang GT) on the car lift and take the car for a very thorough test drive. The sale was low pressure, and the transaction went smoothly. More
If you want the ultiminte car buying experience, you need to go to Mastro Subaru Sanford. Unlike other dealerships in the area, the staff will not smother you with high pressure sales tactics. You dont hav to go to Mastro Subaru Sanford. Unlike other dealerships in the area, the staff will not smother you with high pressure sales tactics. You dont have to push sales reps out of your way to walk inside the Show room. If you are like me, I like looking at new cars. When I go to other dealership in the area, the sale reps are waiting around the front door ready to attack you just as soon as you pull in. This is my second experience with Mastro Subaru. At Mastro Subaru, you are greeted with a friendly smile after you walk into the show room, ask to look around and if you need any assistance they will check back with you. I would like to thank John Cheshire, Joe Anglada, Seth bell and Mark Tinitigan for yet another successful sale on my New Subaru Wrx Sti. More
I purchased my car 1/27/2014 with the invaluable assistance of Francis, Kendra and Mark. Everyone at Mastro is knowledgeable, professional and friendly. I have given this rating because the three e assistance of Francis, Kendra and Mark. Everyone at Mastro is knowledgeable, professional and friendly. I have given this rating because the three employees made my purchase an incredibly straight forward and pleasant buying experience. I will definitely return and recommend Mastro to everyone. More
I purchased a 2014 forester and it was probably the best experience I have ever had in purchasing a vehicle. Right from the beginning in receiving a very fair price for the vehicle, the online negotiating, experience I have ever had in purchasing a vehicle. Right from the beginning in receiving a very fair price for the vehicle, the online negotiating, determination of a value on my trade-in that had to be towed to the dealer, financing options and finally the delivery of the vehicle. Most of my involvement was with Nate in respect to working out the details of the purchase and he was excellent. Jim and Mark were very good as well in respect to describing the car and working out the financing. I hope my experience with the Service Department will be just as good as my experience has been so far. I would absolutely recommend this dealer to anyone. Also, hope to get as many miles on this Forester that I got on my first Subaru (1984 GL wagon). 297K. More