Subaru North Orlando
Sanford, FL
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First Service Brought our car back to the dealership for its first service. We purchased a 2008 Mercedes CLK350 in April of 2016. We were told that as part of the s Brought our car back to the dealership for its first service. We purchased a 2008 Mercedes CLK350 in April of 2016. We were told that as part of the sale we would receive free oil changes. We split out time between R.I. And Florida so I was not sure how that service promise would be received. The service people were great. There was never any question as to the service and I requested that they use Mobil 1 and again there was no questions asked. When we went to pick up the car I asked if they were able to reset the maintenance minder and the service advisor looked up the procedure and took it to the tech and they reset it. On a Mercedes it is not the easiest of tasks, but they did it with no problems. Before we actually picked up the car we went into the sales to say hello to Francis our salesman and were literally greeted with open arms. Had a good chat with him then we went on our way. All I can say is if you are looking for a car either new our used give Mastro Subaru a chance. You might not buy from them, however you will see how a dealership treats their customers. It will be difficult to match their approach. More
New car buying Very good experience. I would recommend Francis King for a customer friendly salesman and a fair deal. I would deal with him again in the future. Very good experience. I would recommend Francis King for a customer friendly salesman and a fair deal. I would deal with him again in the future. More
Mastro Subaru is awesome We looked at everything in this vehicle category and came back to Mastro. Francis King was great, helped us find the right car with right deal...NO P We looked at everything in this vehicle category and came back to Mastro. Francis King was great, helped us find the right car with right deal...NO PRESSURE! He listened to our needs and wants and led us through the buying process They treat you like you are family. More
Outstanding Group of People We have been customers for about six years, so when our Forrester was ruined in a crash, there was no hesitation or doubt about which dealer to work w We have been customers for about six years, so when our Forrester was ruined in a crash, there was no hesitation or doubt about which dealer to work w/ on a replacement. Everyone was very helpful and seemed genuinely interested in working out a good deal. More
Car for Son Needed a new car for my sons graduation present. Travis was awesome. He made the entire process very smooth, user friendly, easy, and painless. Thank Needed a new car for my sons graduation present. Travis was awesome. He made the entire process very smooth, user friendly, easy, and painless. Thank you!! More
Good experience Friendly sales people and very speedy service. Fair trade value for my car and good financing rates. Good communication with sales, easy to get in t Friendly sales people and very speedy service. Fair trade value for my car and good financing rates. Good communication with sales, easy to get in touch with. More
Purchase Top notch dealer, top notch staff. All made buying a new car informative, straightforward and pleasant. Mastro obviously values customers and employe Top notch dealer, top notch staff. All made buying a new car informative, straightforward and pleasant. Mastro obviously values customers and employees. Would definitely recommend. More
The Best Experience I've always found it really stressful to car shop, but my experience with Maestro Subaru was the easiest, most laid back, no pressure experience I've I've always found it really stressful to car shop, but my experience with Maestro Subaru was the easiest, most laid back, no pressure experience I've ever had. More
Greatest experience My experience at the Subaru dealership was great your salesman Carlos Otero was excellent he helped me in everything I asked for and more I would rec My experience at the Subaru dealership was great your salesman Carlos Otero was excellent he helped me in everything I asked for and more I would recommend this to all my friends and family thank you again Carlos More
Very satisfied Even though it took a little longer than I expected to get the car I wanted, it was worth the wait. And I was kept informed by the sales personnel of Even though it took a little longer than I expected to get the car I wanted, it was worth the wait. And I was kept informed by the sales personnel of the status and estimated delivery date. More