Subaru North Orlando
Sanford, FL
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routine check plus spark plug replacement. transportation provided home and back to dealer by subaru maintenance decided spark plugs did not need to be replaced. Pleasant surprise, saving me transportation provided home and back to dealer by subaru maintenance decided spark plugs did not need to be replaced. Pleasant surprise, saving me $400. Overall great , satisfying experience. More
First class! Everything was clear and better than any car dealer I have dealt with in my 72 years. Kendra was perfect, my trade in value was right on, and I’m in love with my Subaru. Best ever car purcha car dealer I have dealt with in my 72 years. Kendra was perfect, my trade in value was right on, and I’m in love with my Subaru. Best ever car purchase. More
Thought I just needed an oil change and tire rotation. Turned out my battery was bad. Was still under warrantee, so they took care of that. Also found out I needed an ac filter. I liked that they showed m Turned out my battery was bad. Was still under warrantee, so they took care of that. Also found out I needed an ac filter. I liked that they showed me how dirty mine was. Everything done and back on the road in about 1 hour😃 More
Reception staff is very rude and the service is not at all good.will never visit the service center.Rates are also expensive compared to other dealers. all good.will never visit the service center.Rates are also expensive compared to other dealers. More
Great service! I met John for my service appointment. He was courteous and professional and got my car in on time. The car was done ahead of schedule and washed to m I met John for my service appointment. He was courteous and professional and got my car in on time. The car was done ahead of schedule and washed to make it look new again. I've had all 3 of my three Subarus serviced at Mastro over the past 12 years. I will continue to take my Subarus to Mastro, because they are the best service department I've ever had to deal with. More
Great service! Engine light came on and brought the car in. They were able to fix the problem, do my scheduled maintenance. They gave me loaner so I could get to work! They are great! in. They were able to fix the problem, do my scheduled maintenance. They gave me loaner so I could get to work! They are great! More
Very courteous, patient and helpful. Pleasant experience. Chris listened to our goals for purchasing a vehicle and helped us accomplish them. Nothing was forced on his part. I appreciated that. Chris listened to our goals for purchasing a vehicle and helped us accomplish them. Nothing was forced on his part. I appreciated that. More
A+ for effort! Kendra Haley was a great in assisting me in learning more about 2020 Imprezas. As it turned out, Mastro didn't have the car I wanted in inventory, bu Kendra Haley was a great in assisting me in learning more about 2020 Imprezas. As it turned out, Mastro didn't have the car I wanted in inventory, but Kendra was gracious and helpful, and we wound up making a satisfactory purchase from another Subaru dealer, with information she graciously shared with us. More
As always my recent oil change at Sanford Mastro Subaru was quick and thorough. We were especially pleased that they sponsor the organization I puppy raise for, Southeastern Guide Dogs. Kelly is best servi was quick and thorough. We were especially pleased that they sponsor the organization I puppy raise for, Southeastern Guide Dogs. Kelly is best service writer and I have been coming here for six years now! More
Kendal was great. Pleasant, efficient and cheerful. She made everything easy. Makes me happy I bought a Subaru. Yeah! They go the extra mile. Very good made everything easy. Makes me happy I bought a Subaru. Yeah! They go the extra mile. Very good More