239 Reviews of Cannon Subaru - Service Center
Best service center ever. They are always keeping me apprised of the needs to keep my ascent touring in top running shape. My service adviser mike treats my car like it was hi They are always keeping me apprised of the needs to keep my ascent touring in top running shape. My service adviser mike treats my car like it was his car. Plus always a wash when ANY service is completed . More
We had the best experience at Subaru Lakeland. Walking into the dealership, it had a warm family feel, and the personal attention was outstanding. We went to Subaru of America and built the car we Walking into the dealership, it had a warm family feel, and the personal attention was outstanding. We went to Subaru of America and built the car we wanted. Subaru Lakeland had the exact vehicle we wanted, with extra features at a fabulous price. We worked with Fred, our product specialist. Fred worked with us around our schedule and provided in-depth information about our Crosstrek and the ease of using the new technology. We took the Crosstrek for a drive and loved the car. Then we met Jessica in finance, she was professional, warm, and friendly. Jessica fully talked us through the paperwork and listened to our wants and needs. We are in our late sixties, and this was the best buying experience we have ever had, thanks to Fred Jessica at Subaru Lakeland. More
Very kind and knowledgeable. They let me know about future work needed for my car. They let me know about future work needed for my car. More
Adam Ritchey was wonderful. Helped me get my new mirror and always had the answers to my questions. Helped me get my new mirror and always had the answers to my questions. More
I took our 2025 Forester in for its first 6K service including an oil change. The car was returned cleaned and washed,,, nice touch. The next day I went to pull a baseline oil sample from the engine for including an oil change. The car was returned cleaned and washed,,, nice touch. The next day I went to pull a baseline oil sample from the engine for testing via the dip stick and was surprised to see the oil level was another 3/4 + of an inch above the full line. I proceeded to pull another 30oz of excess oil out of the engine before it returned to the correct high level, it had been overfill by almost a quart. This a great way to damage an engine when the oil starts to foam. However this happened it is an unacceptable problem usually brought on by rushed or an inattentive tech. I should note the oil was also quite a bit darker than expected for a full synthetic meaning they might have drained the oil stone cold and in a rush didn’t allow full draining thus the oil and solid residue did not get cleared. The oil analysis by Blackstone will perhaps reveal something. I guess folks driving Foresters are not expected to be motor heads. On the side, there seemed to be confusion by the service writer if I would be paying for the service, so much for the free required maintenance offered with a new car purchase at this dealership. It seemed you need to ask for it. I know this service center was great at one time, they serviced my WRX for years, this might have been a one-off bad day,, so just double check the work. More
Great customer service. The entire purchasing experience was fantastic. Fred, our sales person, took his time to go over our new car's features and answered all our question The entire purchasing experience was fantastic. Fred, our sales person, took his time to go over our new car's features and answered all our questions. He followed up with us after our purchase. We never felt they were trying to push us to buy the car, they actually helped us navigate during the entire process. More