Subaru Lakeland

The service manager was polite and professional. My repair was taken care of quickly. I recommend this dealership to anyone! My repair was taken care of quickly. I recommend this dealership to anyone! More

This is the 3rd car I have purchased through this dealership and have always received good customer service and good sales people. And it is local for me which is a great convenience. dealership and have always received good customer service and good sales people. And it is local for me which is a great convenience. More

I HAVE FOUND R=THE DEALERSHIP TO BE FRIENDLY, PROFESSIONAL AND COURTEOUS. They answer my questions and are patient with me when I need clarification. They also have a sense of humor which I find PROFESSIONAL AND COURTEOUS. They answer my questions and are patient with me when I need clarification. They also have a sense of humor which I find makes for a good relationship. I prefer a smaller dealership over the larger ones found in Orlando. It's more personal and pleasant. More

Many thanks to Mike in service, my car needed much help and Mike was able to get Subaru to cover some via the warranty! and Mike was able to get Subaru to cover some via the warranty! More

Staff is professional and friendly. I never feel like they are trying to upsell me on a service I don’t need at the time. I never feel like they are trying to upsell me on a service I don’t need at the time. More

Service was great and thorough, kind the receptionist, but waiting time a bit too long. but waiting time a bit too long. More

Very understanding of my concerns. Personable and professional from initial contact to finish of my vehicle needs. Personable and professional from initial contact to finish of my vehicle needs. More

Took Car in for scheduled maintenance. Service advisor Mike was friendly and courteous. Car was serviced washed and returned to me in 1hr and 15mins. Will definitely keep going to Subaru Service advisor Mike was friendly and courteous. Car was serviced washed and returned to me in 1hr and 15mins. Will definitely keep going to Subaru of Lakeland for service. More

My car was spotless when I brought it in, when I got it back hand prints all over even though they washed it, which was a disappointment because it wasn’t dried and I ended up washing it myself back hand prints all over even though they washed it, which was a disappointment because it wasn’t dried and I ended up washing it myself More

My vehicle had a recall and needed an oil change. The process for scheduling was easy and they were ready for me when I arrived at the dealership. The entire process took about an hour, maybe less, a The process for scheduling was easy and they were ready for me when I arrived at the dealership. The entire process took about an hour, maybe less, and there were no hassles at all. The waiting area was comfortable and there were a lot of snacks provided for customers who were waiting. The person who spoke with me about my vehicle was knowledgeable, friendly, honest, and helpful (I really wish I remembered his name, but I will remember his face for sure). I didn't realize I had free oil changes, and when I asked about cost, he reminded me of this instead of taking advantage of me. I appreciated this more than I can say. So far, this dealership has been great. More