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Subaru El Paso

El Paso, TX

Overview
Reviews
Vehicles
4.8
428 Reviews
Call Dealership (915) 778-1444
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1414 Airway Blvd

El Paso, TX

79925

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Showing 428 reviews

March 23, 2025

Jesus was really helpful. He showed me the cars y was interested and made me feel comfortable when I had questions about them. I recommend him. More

by Maria Dominguez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus , Jesse Vasquez
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Mar 24, 2025 -

Subaru El Paso responded

Hello Maria, we're happy you found our staff to be so supportive during your experience here at Subaru El Paso. We are always more than happy to assist you if anything else comes up. Take care!

March 18, 2025

Everything was handled professionally. All items that needed attention were addressed. Tabbitha was also very professional and made sure I was taken care of. More

by Fadayglenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tabbitha
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Mar 22, 2025 -

Subaru El Paso responded

Hello, we're happy you found Tabbitha to be so supportive during your experience here at Subaru El Paso. We do hope we can be of assistance in the future. Take care!

March 18, 2025

Excellent service nice waiting area everyone friendly and courteous, very clean restrooms , loved the free fruit, coffee, and sweets!! More

by taguilar930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto
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Mar 22, 2025 -

Subaru El Paso responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 18, 2025

Excellent customer service and your sales rep angel was very good and helpful now's his job thumbs up More

by munozdavid258
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel
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Mar 22, 2025 -

Subaru El Paso responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

March 18, 2025

Excellent service. I had no appointment they serviced my ascent in 1 1/2 hr. Solved issue with blue tooth, performed due maintenance and a complimentary wash . More

by fabiola731
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto
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Mar 22, 2025 -

Subaru El Paso responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

March 17, 2025

Good deal, fair value for my trade and a a fair price for the 2025 Forester. Our purchase experience was low pressure and we were comfortable with the entire process. More

by rhazelbaker
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hector Reyes
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Mar 21, 2025 -

Subaru El Paso responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 16, 2025

Great courtesy friendly makes us feel appreciated and we leave happy and content satisfaction will come back 😊 More

by joframac201@gm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Mar 18, 2025 -

Subaru El Paso responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 12, 2025

Reliable vehicles, clean atmosphere, long waiting time when getting vehicle service even wirh an appointment. More

by otavare12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Vasquez
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Mar 15, 2025 -

Subaru El Paso responded

Thank you for your feedback. While I’m pleased to hear you received good service, but I apologize for the long wait you experienced. Our goal is to provide efficient and high-quality service, and we appreciate you bringing this to our attention. We’re committed to improving your experience on your next visit. Lisa Peña Service Director Subaru El Paso 915.401.3241 lisapena@Group1Auto.com

March 12, 2025

I was treated with great respect You care about customers the customers and that shows a lot. More

by charlotte polando
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Perez, group1auto group1auto
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Mar 15, 2025 -

Subaru El Paso responded

Hello Charlotte, thank you; we appreciate your feedback! We can't wait to see you again, have a great day.

March 09, 2025

Great service! Very fast! Excellent customer interaction! Took care of everything. Will definitely be taking my Subaru to this dealership! More

by Papalgb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul
Report | Print
Mar 12, 2025 -

Subaru El Paso responded

Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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