
Subaru El Paso
El Paso, TX
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Service staff including service manager where combative, argumentive and degrating in answering why the service bill didn't include a coupon. argumentive and degrating in answering why the service bill didn't include a coupon. More
Went for 90,000 service. Check in was pleasant and fast. Staff friendly, efficient. Check out just as easy. Facility clean. Very pleasurable experience. Will continue to get Check in was pleasant and fast. Staff friendly, efficient. Check out just as easy. Facility clean. Very pleasurable experience. Will continue to get my Subaru Outback serviced there. More
Went in for service with an appointment and have to say it was quite a wait for my services to be completed. I believe the car was ready 45 minutes sooner, but only was rung up when I started to lose my pa it was quite a wait for my services to be completed. I believe the car was ready 45 minutes sooner, but only was rung up when I started to lose my patients after 4 hours. I say that it was ready sooner since I looked at my cars GPS position and found it in the same spot when I was cashed out 45 minutes later. The complementary car was included a hand towel of my own purchase being used to clean the car. I didn’t discover that until I was off the property and heading halfway home and discovered it was wet from use. I don’t have a sunroof so it wasn’t a leak in the vehicle. Services rendered well, however speed might have been an issue and use of my own property to wash my car as well. More
Gilberto was very accommodating. I needed to get my tire fixed and also had to pick up my parents at the airport. He got the tire fixed and me out on time. Plus I got a complimenta I needed to get my tire fixed and also had to pick up my parents at the airport. He got the tire fixed and me out on time. Plus I got a complimentary car wash. NICE! More