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Subaru El Paso

El Paso, TX

4.8
479 Reviews

1414 Airway Blvd

El Paso, TX

79925

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Showing 479 reviews

August 16, 2025

Excellent customer service with a clean, waiting area that has snacks, Wi-Fi, and a lot of plugs to charge your phone or laptop. More

by 620nina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge in the service dept.
Aug 17, 2025 -

Subaru El Paso responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 13, 2025

This El Paso Tx location is top notch! My service team member Abigale was amazing once again! The service was great from the time I dropped off my daughter’s car and was great when I pick More

by J. Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abigail and Lisa
Aug 13, 2025 -

Subaru El Paso responded

Hi Johnson, we're happy you found our staff to be so supportive during your experience here at Group 1 Subaru El Paso. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 13, 2025

I LOVE this dealership! It's always a pleasure to come here. The people are so friendly and helpful. I own my second Subaru and love it. I got excellent service on my 2023 o More

by charlottesews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector in service and Ray in sales
Aug 15, 2025 -

Subaru El Paso responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 06, 2025

I arrived without an appointment and they accepted my car and did an outstanding job. Jorge Ramirez “JR” was very helpful. He even provided a loaner for me to go home and take cate of some other business tha More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge “JR” Ramirez
Aug 07, 2025 -

Subaru El Paso responded

Hello George, we're happy you found our staff to be so supportive during your experience here at Group 1 Subaru El Paso. If you have any further questions, please give us a call. We're always happy to help!

August 01, 2025

Outstanding service by Saloum Bouchaaya from El Paso Subaru. They quickly received our vehicle and had it in for services. He kept us informed and had us on our way with a nicely wash car. Very profess More

by Canderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saloum Bochaaya
Aug 02, 2025 -

Subaru El Paso responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 31, 2025

Everyone we dealt with at the El Paso dealership was most acconmodating. Our brand spec. Rhuben Baca was very knowledgeable, polite, and patient. The sales manager worked with us to get us a good deal even t More

by anndreto
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rhuben Baca, brand specialist 5 stars, group1auto group1auto
Aug 02, 2025 -

Subaru El Paso responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 29, 2025

Javier was very knowledgeable, friendly, understanding and patience. Would definitely book appointment with him again. More

by Lageorg47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Jul 31, 2025 -

Subaru El Paso responded

Hi, we're happy to hear you had such a positive experience with Javier! Feel free to reach out to us if you need anything. Have a wonderful day.

July 27, 2025

Took my car in for its 60000 mile checkpoint. They offered me a shuttle with no hesitation. It took a short time and washed it. Fair wash, by only complaint but it with quick and to the point. Gr More

by jamiemrocha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto
Jul 28, 2025 -

Subaru El Paso responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

July 25, 2025

I have been dealing with Group 1 for a few years now and have always been treated well by all the folks I had reason do discuss my vehicle repair needs. If one did not have knowledge of an issue they found More

by ElIne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joy
Jul 26, 2025 -

Subaru El Paso responded

Hi, we always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Group 1 Subaru El Paso! We hope you have a great day!

July 22, 2025

Excellent service. Attentive not pushy. Answered all questions and were serviceable. They focused on my wants not theirs. Would recommend to others. More

by fcoestrada
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Estrada
Jul 23, 2025 -

Subaru El Paso responded

Hello, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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