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Subaru El Paso

El Paso, TX

Overview
Reviews
Vehicles
4.8
528 Reviews
Call Dealership (915) 778-1444
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1414 Airway Blvd

El Paso, TX

79925

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Showing 528 reviews

November 12, 2025

Excellent service. Longer than I expected for oil change and tire rotation atmosphere was top notch More

by Grammidozi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joy ortiz
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November 12, 2025

What ever my Subaru needs done, they do a great job! If it needs extra work done, they let me know. More

by sylviae562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto
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Nov 13, 2025 -

Subaru El Paso responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

November 11, 2025

Thaniel was very helpful and got us exactly what we were looking for! Plus, you can’t beat a 0% rate! More

by All915
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thaniel
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Nov 14, 2025 -

Subaru El Paso responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 08, 2025

I feel since joined Group 1 is not the same. Used to be my favorite dealership because they use to care about loyal customers by having great snacks while waiting for services. Today only coffee More

by Soccerfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto
Report | Print
Nov 13, 2025 -

Subaru El Paso responded

Thank you for your feedback. I’m so sorry we had a set back about our carwash situation. Please know, our car wash is now working and operating as normal. As for our snacks, these are still the same and we have not changed anything on this. We will be reaching out to further discuss and learn more. We truly appreciate your business and thank you for choosing Group 1 Subaru El Paso.   Barbara Armendariz General Manager of Group 1 Subaru El Paso barmendariz@group1auto.com

November 07, 2025

I appreciate the attention shown to me and the ease of getting an appointment. The waiting room is comfortable and the staff are friendly, More

by Driverjk0203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto
Report | Print
Nov 08, 2025 -

Subaru El Paso responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Subaru El Paso. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 06, 2025

Thanks for your support in my truck ,all staff working there is attituve with the customers.🙏 More

by Rebecca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge and Liliana
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Nov 08, 2025 -

Subaru El Paso responded

Hello Rebecca, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 28, 2025

Fast and reliable. Excellent service and support. The best choice for our needs. Highly recommended. More

by Joseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincente Hernandez, Christopher Marquez, Paul Lucero, Paco Ramirez, Kris Foster, Jesse Vasquez, group1auto group1auto
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Oct 29, 2025 -

Subaru El Paso responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 28, 2025

Very helpful from first call to delivery after repair, unscheduled transmission fault required towing from neighboring town. More

by Dan G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joy Ortiz, group1auto group1auto
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Oct 29, 2025 -

Subaru El Paso responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

October 28, 2025

Very professional in their quick response and very prompt on their service work. Recommend highly More

by CH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saloum,Boucha, group1auto group1auto
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Oct 29, 2025 -

Subaru El Paso responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 28, 2025

Excellent service for a Monday morning. Had a tire emergency on the weekend and showed up at this dealership. We were pleasantly surprised to be in and out in less than three hours. Our Ser More

by spedsyl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saloum Boucha
Report | Print
Oct 29, 2025 -

Subaru El Paso responded

Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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