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Subaru El Paso
El Paso, TX
428 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 428 reviews
May 15, 2025
Angel the salesman was 100%. His customer service was perfect. That’s the only good thing I can say. The financial person made mistakes that changed my monthly payment at the las His customer service was perfect. That’s the only good thing I can say. The financial person made mistakes that changed my monthly payment at the last minute. Over 75$ a month. The vehicle is already showing issues even though their service department supposedly checked the vehicle. Every time I was at the Dealership there are lazy employees loitering around a golf cart talking on their phones. If they engage with you they never stop their conversation on the phone. When I finally went to test drive and pick up my Vehicle. The loitering employees were behind my vehicle, and when Angel asked nicely for them to move they looked at me like I just interrupted them and grumbled while they slowly moved. Keep employees like Angel and remove the lazy slobs that litter the front of your dealership. I will be taking my Vehicle for a comprehensive inspection. We will see if Subarus mechanics are any better. More
by Jschichtl1015
Employees Worked With
Angel Ochoa
May 09, 2025
Great customer service every single time, everyone at the dealership is awesome with good attitude. Abigail help me today at she was great. dealership is awesome with good attitude. Abigail help me today at she was great. More
by Gusmd76
Employees Worked With
Abigail., group1auto group1auto
May 09, 2025
Subaru El Paso is a wonderful place to do business. Whether car shopping or maintenance visits. The staff is courteous and capable. I'd recommend them to everyone! Whether car shopping or maintenance visits. The staff is courteous and capable. I'd recommend them to everyone! More
by tstewart212
Employees Worked With
group1auto group1auto
May 08, 2025
It is a comfortable place with wonderful, attentive people and service.They make you feel like you're at home, the atmosphere feels very healthy people and service.They make you feel like you're at home, the atmosphere feels very healthy More
by carlosgayb
Employees Worked With
Edgardo Montiel, Rick Payan, group1auto group1auto
May 02, 2025
Sales staff very accommodating. .. salesman Omar Terrazas brought car to us and took our car in trade & returned later with all paperwork. These steps made the sales process easy & c .. salesman Omar Terrazas brought car to us and took our car in trade & returned later with all paperwork. These steps made the sales process easy & comfortable. More
by kenodenheim
Employees Worked With
Omar Terrazas
May 02, 2025
It was a great experience working with Edguardo from the beginning. Excellent customer service. I inquired on a vehicle online and he called me and kept in touch, texting me with vehicles and sent picture beginning. Excellent customer service. I inquired on a vehicle online and he called me and kept in touch, texting me with vehicles and sent pictures. As he said, buying a car at the end of this month is the best time to buy. Got a great deal! He was very patient test driving all the cars that I wanted to test drive. Excellent personality and excellent customer service. Working with the finance department was quick and efficient. No pressure. All around probably my best car buy experience!!! More
by Debbster Schultz
Employees Worked With
Edguardo Montiel San Luis
May 01, 2025
Amazing, courteous service, JD handled and took care of us throughout. Open and honest. Made sure that we were getting the best deal. Subaru El Paso is the place to go, for new or used cars, they know cars us throughout. Open and honest. Made sure that we were getting the best deal. Subaru El Paso is the place to go, for new or used cars, they know cars and they know people. More
by Leslie Rdz
Employees Worked With
JD Jason D
May 01, 2025
Felt so at ease at Subaru, didn’t feel rushed or forced into a purchase. Omar Terrazas and Rick in financing were super awesome. I will definitely be returning to Subaru in the future. into a purchase. Omar Terrazas and Rick in financing were super awesome. I will definitely be returning to Subaru in the future. More
by Raquel
Employees Worked With
Omar Terrazas, Rick in finance, group1auto group1auto
