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Subaru El Paso

El Paso, TX

4.8
479 Reviews

1414 Airway Blvd

El Paso, TX

79925

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Showing 479 reviews

August 29, 2025

Polite punctual on time repairs done right the first time. That is a short way of saying you have done everything right. More

by Hank B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector, my service advisor. And Brian the shop forman
August 28, 2025

Adviser was very helpful and professional. He took care of all of my needs as promised. More

by bacantonio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector 5 stars
August 28, 2025

The quality of Subaru vehicles speak for themselves. The people at Subaru are polite and respectful. They worked with me when I purchased a new Crosstrek, my third Subaru. More

by schook1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto
August 26, 2025

Excellent customer service and prompt response, clear answers and flexibility. My car was ready way ahead of time. More

by rosalesda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saloum
Aug 27, 2025 -

Subaru El Paso responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 25, 2025

What I appreciate about Subaru El Paso, is that, whenever I need a service done to my vehicles I can take them in without an appointment, although I can schedule an appointment but there's times I need the s More

by kingfroggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abigail , group1auto group1auto
Aug 27, 2025 -

Subaru El Paso responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 24, 2025

Fabulous service. Thank you so much Lisa and Jorge for your kindness and looking our for my best interest. More

by gailolsonchaparralnm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa, Jorge, group1auto group1auto
Aug 26, 2025 -

Subaru El Paso responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Subaru El Paso. Please don't hesitate to reach out if there's anything additional we can do for you.

August 23, 2025

Our sales agent was very knowledgeable about the several models and associated products. Very helpful throughout the purchasing experience. The showroom waiting area is nicely equipped with snacks and drink More

by SPO
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin, Jorge
Aug 26, 2025 -

Subaru El Paso responded

Hi, thank you so much for your positive comments about Group 1 Subaru El Paso! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 23, 2025

Subaru is the best. ..I have been pleased with the service department and all employees working there. I would highly recommend Subaru to anyone who wants service with a More

by mmrbatty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Ramirez
Aug 26, 2025 -

Subaru El Paso responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 19, 2025

Everything was great except when I got there nobody asked if I’d been helped for more than 5 minutes and ignored at the desk but otherwise everything was fine More

by joecool55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not known
Aug 27, 2025 -

Subaru El Paso responded

Thank you for your feedback. We are glad to hear that overall your experience was a positive one. We do apologize that you were not greeted promptly upon arrival and appreciate you bringing this to our attention. We will work with our team to ensure a more attentive welcome on your next visit. Group 1 Subaru El Paso, 915-955-8990

August 19, 2025

The service advisor Saloum was so helpful recommended with all the services I need before my long distance drive. More

by lindahuynh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saloum
Aug 22, 2025 -

Subaru El Paso responded

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

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