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121 Reviews of Stuckey Subaru - Service Center
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January 24, 2022
TOP DEALERSHIP WITH THE BEST TEAM.. SALES, PARTS AND SERVICE IS THE BEST.. PARTS IN SPECIFIC, THESE GUYS KNOW THERE STUFF... SERVICE IS THE BEST.. PARTS IN SPECIFIC, THESE GUYS KNOW THERE STUFF... More
by devinclaycomb
June 25, 2021
Stuckey has some of the best prices and their deals are fair. But this place has fallen fast IMHO. The finance people get extremely offended and pushy when you don't opt for the over priced extended warran fair. But this place has fallen fast IMHO. The finance people get extremely offended and pushy when you don't opt for the over priced extended warranty. (Google Flood Ford ESP, their are dealers who sell them $100 over cost, or about half what Stuckey wants to charge you) The Ford service department is horrendous!! They literally have no clue how to fix anything. The service advisor John never updated me on "repairs" and I had to call every 3rd or 4th day. Reggie the service "manager" is yet to return my 2 voice mails. My $50k edge has made a clunk from the front end since new. After lying about a PCM reprogram this dealer had it 2 different times to replace REAR end components. I even suggested it was coming from the front, but I was assured I am an idiot (in so many words) and they know it's the rear. So finally a complete rear differential assembly was installed and it was "fixed". Except it still makes the noise, which another dealer did verify was coming from the front axle. Poor Ford just paid for a new rear diff on a vehicle with a bad CV joint. That's like going to the doctor for back pain and getting a heart transplant! Too bad for us Ford owners Wes is working as the Subaru service manager now. He was good to go!! I wouldn't let this place put air in a low tire for fear they'd over inflate the wrong one. More
by Jay 214
December 05, 2020
Great service and environment., Treated with utmost respect. Will certainly return for all needs. All help needed in visit. Explained the work tenderize needed and explicitly. respect. Will certainly return for all needs. All help needed in visit. Explained the work tenderize needed and explicitly. More
by pearldesert
March 02, 2020
Nissan Rouge Someone backed into my rear door and was worried about the color match being gold.. they did a great job and looked like new!! Dave really cared about Someone backed into my rear door and was worried about the color match being gold.. they did a great job and looked like new!! Dave really cared about my situation and worked out everything for me with the insurance, and rental.. Thanks Dave!! More
by Bobgsr
Employees Worked With
October 12, 2019
Very courteous and fast Today was my first time visiting Stuckey dealership, I dealt with Nick Bennett, I was very impressed with his courteousness and the staff was fast Today was my first time visiting Stuckey dealership, I dealt with Nick Bennett, I was very impressed with his courteousness and the staff was fast and thorough. I definitely would deal with them again. Thank you Nick and the Stuckey staff. Greg and Jody Williams More
by Greg
Employees Worked With
May 06, 2019
Excellent Customer Service I own a 2013 F-150 that became a problem child. It spent more time at the shop than in my garage. I decided to stop at Stuckey Ford where I was gree I own a 2013 F-150 that became a problem child. It spent more time at the shop than in my garage. I decided to stop at Stuckey Ford where I was greeted by Wes LLoyd. We talked about the issues I was having and I decided to let Wes take over. He put my truck in the hands of Dan Felton ( Best Ford Tech I have ever dealt with ) . Wes took the time to answer all my questions and returned all phone calls. He kept me up to date on the status of these major repairs and had the majority covered under warranty ! I was sorry to hear Wes was moved to the Subaru department. This was a bad move on Stuckey's part . When something works let it alone. I would like to see Wes go back to Ford Service because there is nobody there now that I can trust. I have had bad experiences with the guy who is there now at a previous employer and will not deal with him . More
by Joboo
Employees Worked With
February 14, 2019
Quick Service I was amazed at how quickly my car received "The Works". It was easy to make the appt on line and I was in and out quickly. Everyone was very friend I was amazed at how quickly my car received "The Works". It was easy to make the appt on line and I was in and out quickly. Everyone was very friendly and cheerful! More
by diver
Verified CustomerEmployees Worked With
other not listed
February 12, 2019
You Gotta Love ‘Em We think Stuckey Ford Service is second to none! No matter the circumstance of the visit, we are met with smiles and genuine concern. If a routin We think Stuckey Ford Service is second to none! No matter the circumstance of the visit, we are met with smiles and genuine concern. If a routine service takes a problematic turn, we are presented with an explanation of the situation and repair/replacement options and a fair cost assessment. We have found every department amiable and accommodating. And Matt takes a moment or two.to say hello and chat. That’s a personal touch... More
by SSNIDER47
Employees Worked With
February 06, 2019
Great work! After the negative temperatures we had last week, my car began having some issues (two-seemingly non related issues), I'm sort of a worrier, so I call After the negative temperatures we had last week, my car began having some issues (two-seemingly non related issues), I'm sort of a worrier, so I called to see if we could drop my car off that evening. Spoke with Cody, who said they would try to look at it the next day, but as they were booked, it may not be that day. I was fine with this. I was happy to say by around lunchtime the next day my car had be looked at and I was called so I knew what was wrong and to give them the go ahead to fix the issues (which I did). Within a few hours it was ready to go and my car has been running great ever since! (Cody even checked in to make sure it was all working well!) More
by Jill_Lang
Employees Worked With
Cody Erb
February 06, 2019
great team from reggie the service mgr to jenna to mechanic dan felton dans the best and the only guy i let touch my 2012 raptor thanks team from reggie the service mgr to jenna to mechanic dan felton dans the best and the only guy i let touch my 2012 raptor thanks team More
by dave1625
Employees Worked With
