Strawberry Road Auto Sales
Pasadena, TX
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I beg anyone considering purchasing a vehicle from this “dealership” to thoroughly research before you do. We can’t say enough bad things about their service, level of professionalism, and just downright s “dealership” to thoroughly research before you do. We can’t say enough bad things about their service, level of professionalism, and just downright scam. They sold us a truck that needed a whole new transmission and began having issues the minute my husband left the lot. We have over $6000 in car rental fees and a vehicle that is undrivable. We tried to get them to fix the vehicle per their “warranty” that we were told to purchase, and of course it covered nothing. They never even had the car inspected prior to selling it, but scrambled when we asked for it. They never returned our calls and continued to lie to the BBB about our experience. We will NEVER stop smearing their name. David Estrada is an absolute SCAM of a man, and I beg you not to purchase your vehicle from this rip off company. We are now suing them. More
Worst experience I have ever had with a car dealer. They lied, switched paperwork, showed a false carfax. I said I specifically did not want a car that had been wrecked and he assured me they do not s They lied, switched paperwork, showed a false carfax. I said I specifically did not want a car that had been wrecked and he assured me they do not sell cars like that, showed me a false carfax and refused to stand by the "warranty" they promise. More
I had a four minute call with their salesman. I got him to say they would honor the price that was advertise on the consumer reports magazine's website. He hemmed and hawed but did say that they I got him to say they would honor the price that was advertise on the consumer reports magazine's website. He hemmed and hawed but did say that they would. So I next asked him what the all-in out-the-door price was going to be? He said to give him 5 minutes to get the preliminary figurers together and that he would call back. He never called back in 5 minutes, he never called back at all. I guess he just didn't want me for a customer. So? More
Car buying can be stressful but JP made the experience quite enjoyable. He was professional and knowledgeable. He made sure that I was happy with my purchase and helped ensure that I received a great deal quite enjoyable. He was professional and knowledgeable. He made sure that I was happy with my purchase and helped ensure that I received a great deal. JP was considerate when it came to talk numbers, remarkable at getting any minor repairs taken care of, and extraordinary at customer services. More
Under no circumstances should you do business with this dealer. They use extremely shady and unethical practices, some of which may be illegal. Recently I attempted to purchase a vehicle for a good price dealer. They use extremely shady and unethical practices, some of which may be illegal. Recently I attempted to purchase a vehicle for a good price they had advertised. They attempted to force me into an extended warranty for $6800 which is not only an outrageous fee, but something I did not want. They refused to sell me a car without it. STAY AWAY. Backdooring a deal is a bait and switch technique. More
DO NOT TRUST THIS PLACE!Rip off and will keep your money.They don’t even want to give me my warranty check that they’ve received 2 months ago…Read your contracts before signing anything!RIP OFF PLACE money.They don’t even want to give me my warranty check that they’ve received 2 months ago…Read your contracts before signing anything!RIP OFF PLACE More