Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Stoneham Ford
Stoneham, MA
240 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 240 reviews
October 31, 2009
My experience at Stoneham Ford was the best vehicle buying experience I have ever had. I walked in and was immediately treated with respect. There were no sales tactics, no pressure and a very easy g buying experience I have ever had. I walked in and was immediately treated with respect. There were no sales tactics, no pressure and a very easy going conversation. Chris Rivest is very professional and courteous. I didn't even have to haggle over my trade in, the agreement of the price was mutual. John M. from financing was also very nice to talk to about my financial options. I would definitely recommend Stoneham Ford anytime. I am happy with my 2010 Ford Escape and I love everything about it. Respectfully Submitted: Mary M. Harmon More
by Maryma
Employees Worked With
Chris Rivest and John M., Chris Rivest
September 18, 2009
I had been searching for a 2009 or 2010 Ford Escape Limited and was having no luck at all with any dealership; all any of them could tell me was that "We have none, we don't know when any more are comi Limited and was having no luck at all with any dealership; all any of them could tell me was that "We have none, we don't know when any more are coming and we don't even know IF any more are coming." I noticed a 2010 Escape, Limited model on the Stoneham Ford online inventory, so I inquired about it through their website. I dealt with Danielle there first, she put me in touch with Chris and he put me into that 2010 Escape. Because the vehicle had just shipped from the factory when I saw it on the website, it was a little bit of a roller coaster ride since I was trying to go through the Cash for Clunkers program. I knew we might have a problem when Chris asked me to try out a vehicle that was on the lot to ensure I would get in on the incentive - but to his credit, when I declined, he said "Then I guess we'll just have to make this deal work for you." Two weeks later, I drove out of that dealership with my brand new 2010 Ford Escape Limited and I really couldn't be happier. Thanks to Danielle, Chris, John and Doug for making it happen! More
by Mijaperry
Employees Worked With
Danielle Gagnon, Chris Rivest, John Malkonian, Doug Prentice, Doug Prentice, Chris Rivest
September 14, 2009
I bought a new 2009 Ford Escape from Stoneham Ford using the online Sales information and description of the vehicle. The staff worked hard at negotiating the Cash-for-Clunkers paper work maze and we were a the online Sales information and description of the vehicle. The staff worked hard at negotiating the Cash-for-Clunkers paper work maze and we were able to perform the entire process via email, fax or telephone without ever actually meeting in-person until the vehicle was delivered to me in Vermont. Absolutely true online car shopping. I would do business with Stoneham Ford again in the future. A+. John M. Thetford, VT More
by jmosson
Employees Worked With
Chris Rivest, Nicole Masson, Aram, Nicole Masson, Aram Mooradian, Chris Rivest
September 14, 2009
Billy Pollack was extremely helpful with all aspects of the sale. He was a pleasure to work with. He answered every question and made me feel at ease about purchasing the new vehicle. All in All Stoneham F the sale. He was a pleasure to work with. He answered every question and made me feel at ease about purchasing the new vehicle. All in All Stoneham Ford is a friendly and great place to but a car from. More
by aboccelli
Employees Worked With
Billy Pollack, Bill Pollack
September 12, 2009
I went to Stoneham Ford on the recommendation of a family memeber. I dealt with Mike Warwick, the Internet Manager and it was the easiest car-buying experience I've ever had. I like the fact that they post memeber. I dealt with Mike Warwick, the Internet Manager and it was the easiest car-buying experience I've ever had. I like the fact that they post their prices online and everything is easy to understand. It's nice to find a dealership that doesn't play games! More
by dtodisco
Employees Worked With
Mike Warwick
July 24, 2009
We have given the top ratings due to our overall experience in dealing with Stoneham Ford. We first drove there from NH because they had the product we were looking for, but chose to do our busines experience in dealing with Stoneham Ford. We first drove there from NH because they had the product we were looking for, but chose to do our business with them because of helpful service and no pressure tactics. We would return. More
by BDinan
Employees Worked With
Chris Rivest, John Melkonian, Chris Rivest
April 05, 2009
The salesman and sales manager I dealt with were great! The took the time to sit and go over all the different option on the Ford Fusion so I could make an informed decision. Their service dept. is top not The took the time to sit and go over all the different option on the Ford Fusion so I could make an informed decision. Their service dept. is top notch! I had a great overall experience at Stoneham Ford and would buy there again! More
by rascaly
Employees Worked With
2
April 05, 2009
Stoneham Ford was great! I took my time in the buying process to be sure the car I was buying was the right fit for me. I was never pressured in this process, which made this a stress-free experience. Ev process to be sure the car I was buying was the right fit for me. I was never pressured in this process, which made this a stress-free experience. Everyone at the dealership was helpful, from the Sales department to the Fast lube department when it was time to come in for my first oil change. I would definitely recommend Stoneham Ford to anyone looking for a new vehicle! More
by npmasson
Employees Worked With
Larry Lamphier
May 27, 2008
Bought a new Ford Fusion i4 SEL recently and found the entire buying process enjoyable and stress free. For me it was because of the sales person (Chuck Boregard). He explained the process to me in unamb entire buying process enjoyable and stress free. For me it was because of the sales person (Chuck Boregard). He explained the process to me in unambiguous plain terms and got all the answers to ALL my questions. This is the forth Ford I have purchased from this dealer and they have kept me coming back with their service and intergity. More
by DSEngelson
Employees Worked With
Chuck Beregard
March 18, 2008
Bought a brand new Mustang GT, it was never registered before. But the car was in a total wreck before, front bumper replaced, wheel replaced and bent sub-frame. The bumper and wheel was fixed, but the ma before. But the car was in a total wreck before, front bumper replaced, wheel replaced and bent sub-frame. The bumper and wheel was fixed, but the major damage on the frame was not. I will never buy from this chain of dealership again. More
by mfo
Employees Worked With
Ken Hodgson
