Stoneham Ford

Dennis was extremely cooperative and patient with my "testing" of many cars. He allowed my son and grandson to help me decide on which vehicle to buy. So far I am happy with my purchase. I appreciate "testing" of many cars. He allowed my son and grandson to help me decide on which vehicle to buy. So far I am happy with my purchase. I appreciate the fact that Stoneham Ford did all the "running" for me (insurance info, plates, etc.) More

My experience was very good. The salesman was knowledgeable, helpful and friendly. The negotiation for a new Ford was quick and I was able to reach a price acceptable to both the sales staff and knowledgeable, helpful and friendly. The negotiation for a new Ford was quick and I was able to reach a price acceptable to both the sales staff and myself. Dealer prep and vehicle delivery was on schedule and the car was delivered with a full tank of gas and was in ' perfect ' condition. The salesman was skilled in explaining the SYNC system and the other features of the car. The Ford financing options were good and we used one of the options. More

I leased my second Ford Escape from Stoneham Ford in May. Need I say, I love the vehicle. The salesman, Chris, was a pleasure to work with. I originally wanted an white Escape...he did everything he could Need I say, I love the vehicle. The salesman, Chris, was a pleasure to work with. I originally wanted an white Escape...he did everything he could to find one for me but it wasn't meant to be. It's o.k., I really like the red one I have. It came with SYNC which is a terrific feature; every vehicle should be equipped with it. Of course, I didn't know how to set it up. Chris and Vinny did it for me. Instead of saying "read your manual" he actually made sure I was set up and able to use SYNC. Vinny should be in IT. These two men made my leasing experience a joy. Today, July 15th, I got a new phone and again couldn't set up SYNC. Went to Stoneham Ford...Chris saw me and REMEMBERED MY NAME. Again, Vinny got me set up my new phone with SYNC. I can't say enough about these two guys, they go out of their way to help you. I would recommend Stoneham Ford and these salesmen to anyone. Want a good experience with a car dealership, go to Stoneham Ford More

Bryan was very helpful, and had the answers to all of our questions. if there was something he didn't know he went out of his way to get the answer for us. i would recommend him to anyone i knew looking fo questions. if there was something he didn't know he went out of his way to get the answer for us. i would recommend him to anyone i knew looking for a ford vehicle. This has been the easiest and most pleasant vehicle shopping experience we have ever had. More

John Melkonian in Finance was my point person as he guided me from Ford Lease (2007 Mustang) to the purchase of the same vehicle. I was impressed w/his professionalism and friendly manner. In previ guided me from Ford Lease (2007 Mustang) to the purchase of the same vehicle. I was impressed w/his professionalism and friendly manner. In previous visits to Stoneham Ford for regular maintenance and service the staff Steve, Tom, and Bob were always gracious and 'to the point.' If I knew the names of the Fast Lube area I'd give them kudos as well. Thank you. A loyal and satisfied customer. Brian Walsh Burlington, MA More

They were very good in meeting my needs and helping me They were very good in meeting my needs and helping me get the car that I wanted. Also, fixed everything right away. the dealership is great to w They were very good in meeting my needs and helping me get the car that I wanted. Also, fixed everything right away. the dealership is great to work with and everyone was very accomadating. definetly would recommend the dealership. They were very good to deal with. More

From the first moment we walked into the dealership there was a feeling of low pressure and friendliness. Jeff spent a lot of time with us to help locate the right vehicle for us. I had done my homework rela was a feeling of low pressure and friendliness. Jeff spent a lot of time with us to help locate the right vehicle for us. I had done my homework relative to pricing and Doug, the Sales Manager was reasonable with respect to negotiating a deal that was fair for both parties. The overall experience was low stress and pleasant with respect to other dealerships I have visited. I would highly recommend Stoneham Ford to anyone looking to purchase a new or used vehicle. More

Purchased a brand new truck. I was immediately helped. Sales associate did not try to upsell and he did not play any waiting games. I was given fair trade in value for my vehicle based on NADA and curren Sales associate did not try to upsell and he did not play any waiting games. I was given fair trade in value for my vehicle based on NADA and current market conditions. I was able to drive vehicle without sales associate so I could talk things over with wife. All associates are customer service orientated.... A no nonsense dealership!! More