Stoneham Ford

PLEASANT EXPERIENCE WITH RICH SILVESTRI The staff at Stoneham Ford was professional, courteous and very knowledgeable. I went to several dealers and did not feel that I was being treated fai The staff at Stoneham Ford was professional, courteous and very knowledgeable. I went to several dealers and did not feel that I was being treated fairly. In closing Rich Silvestri made me feel comfortable about the choice I made. More

Love Love Love My New Escape My husband bought his F150 from Rich Silvestri about a year ago and had nothing but great things to say about how personable and knowledgeable he was My husband bought his F150 from Rich Silvestri about a year ago and had nothing but great things to say about how personable and knowledgeable he was so when it was time for me to get into a new car we called Rich. I had my doubts, all Salesmen are created equal. We called on Saturday to let him know we were on our way down to look at the Escape Titanium. When we arrived he had the car out front running with the air conditioner on as it was a hot and humid day. We got in the car and my best experience started. Rich was all about my comfort. No pressure. This car is packed with every bell and whistle I could imagine and he knew them all. He was able to answer all my questions. He made me feel like this experience was all about me. Needless to say, today is Monday and my new car is in my driveway. This isn't about just buying a car, it's about the way I was treated by Rich and the whole Stoneham Ford Family. Thank you. More

Loving my new Ford Fiesta! I went in to Stoneham Ford after visiting / talking with several other dealerships and it's no surprise that I had to look no further. I had spoken wi I went in to Stoneham Ford after visiting / talking with several other dealerships and it's no surprise that I had to look no further. I had spoken with Lisa Canha via email during the day and she was incredibly personable and responsive to my inquiries. My contact with her is what initially made me decide to go into Stoneham Ford. When I went in, I started speaking with Rich Silvestri. I told him I was interested in the Fiesta and he quickly got everything together so that I could go on a test drive. During the drive, he made sure to explain all the features of the car and helped to make me feel comfortable. Some of the other dealerships I went to made me feel like I was a walking dollar sign, but the staff at Stoneham Ford treated me like a person. Rich took the time to listen to what I was looking for and showed me that he was willing to help me find the right car. He was friendly and not at all pushy like other dealers I had met. Gerry Carson also helped me through the purchasing process and was great to work with! I'm loving my new car. More

Great atmosphere Bryan Muse and his sales manager provide honest feedback and information ad no hassle and made me feel great about my purchase, recommend Stoneham Fo Bryan Muse and his sales manager provide honest feedback and information ad no hassle and made me feel great about my purchase, recommend Stoneham Ford to everyone , More

Very Helpful with NO pressure Rich Silvestri was the best sales person i ever ran into. No pressure sales and very knowledgeable in his field. I will be returning to that dealershi Rich Silvestri was the best sales person i ever ran into. No pressure sales and very knowledgeable in his field. I will be returning to that dealership in the future. More

HAPPY CUSTOMER! Just picked up my brand new Explorer yesterday. Stoneham Ford and more specifically, RICH SILVESTRI, were outstanding to deal with. This was my firs Just picked up my brand new Explorer yesterday. Stoneham Ford and more specifically, RICH SILVESTRI, were outstanding to deal with. This was my first car buying experience I did completely on my own (without a parent or anyone to do all the leg work for me). This was a lot easier than I thought it would be. Rich was very informative and patient. No pressure at all! I highly recommend asking for Rich if you are interested in purchasing a Ford vehicle. More

One of the best dealerships in the country Stoneham Ford is the place to buy a new Ford. And Brian Flaherty is a top notch salesman. No pressure, I told him what I wanted, we made the deal and Stoneham Ford is the place to buy a new Ford. And Brian Flaherty is a top notch salesman. No pressure, I told him what I wanted, we made the deal and I picked up my new truck the next day. The best experience I've had buying a vehicle!\ A1+++++ More

New Car Stoneham Ford Dealership employees are very pleasant to work with The salesman we had Rich Sivestri was so knowledgeable and helpful. he explained ev Stoneham Ford Dealership employees are very pleasant to work with The salesman we had Rich Sivestri was so knowledgeable and helpful. he explained everything and answered all our questions. More

We just picked up our 2014 Ford Escape Titanium. Let me just say that it is because of the friendly, no pressure environment of our salesman Rich Silvestri, that we are repeat buyers. We were interested in just say that it is because of the friendly, no pressure environment of our salesman Rich Silvestri, that we are repeat buyers. We were interested in the Explorer and the Escape, and Rich was more than patient in explaining features of both vehicles. Rich allowed us to go test drive both cars ourselves, and suggested both highway and local roads. When we returned, Rich greeted us in the parking lot and went over any questions we had, even though the dealership closed at 5pm, he stayed with us until 5:30! Much appreciated Rich. As you can guess, we are very satisfied past and present customers of Stoneham Ford. Also, just wanted to mention that Rich Silvestri came in on his day off for us to take delivery of our new Escape. Thank You Rich! Thank you to the entire Melkonian family for a great experience. More

Prior to this recent purchase, i had never purchased a new car before. The newest car i had ever owned was a '99 For Taurus, which broke down, after many dependable years, last Friday. I began my Car sear new car before. The newest car i had ever owned was a '99 For Taurus, which broke down, after many dependable years, last Friday. I began my Car search on Sunday, and that is when it ended, at Stoneham ford. My experience was great right from the start. I looked at a few cars online before coming into the dealership, but i still wasn't sure what i wanted. My salesman, Rich Silvestri, really helped make the experience great. He was very friendly and willing to help. What i really like is that he did not push me towards anything, every choice made was my own, he provided the information and guidance to make the right choice for me. The test drives were great because they almost didn't even feel like a test drives, more like a casual Sunday afternoon drives. Rich really seemed like he knew what he was doing because he was able to make the drives calm and fun, and yet still use the drive to inform me about the cars' features and allow me to get a good feel for the car. The price was great, and what was also great about it was that Manager George Benn was able to sit down with me to discuss the different financing options. He did not try to push any kind of payment on me, instead he showed me all my options and how each of them totaled. I was very nervous going in, but very excited by the time i had left. I had the keys to a brand new car less than a week after my old one broke down, and it was because of Rich Silvestri and everyone else at Stoneham Ford. More