Stoneham Ford
Stoneham, MA
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No appointment required Easy and convenient for my automotive services. I bring 2 vehicles serveral times a year. I really like to no appointment needed with my busy schedule Easy and convenient for my automotive services. I bring 2 vehicles serveral times a year. I really like to no appointment needed with my busy schedule... More
Fantastic service Ford Quick Lane provided excellent service on my last visit. The technicians a very courteous and thorough. Each visit is very consistent - they do a Ford Quick Lane provided excellent service on my last visit. The technicians a very courteous and thorough. Each visit is very consistent - they do a great job More
excellent service dealer replaced my Escape battery after determining it was faulty. I am happy with the repaired car and will come here again for additional service. dealer replaced my Escape battery after determining it was faulty. I am happy with the repaired car and will come here again for additional service. More
Great service I have been to Stoneham Ford on many occasions, oil changes mainly. The service is always great, whether it's in service office or the technician doin I have been to Stoneham Ford on many occasions, oil changes mainly. The service is always great, whether it's in service office or the technician doing the work. 👍🏻 More
Great Service I could not wait in the Quick Lane (which I think is not a very efficient way to get my service done since I have had to back out of the line twice no I could not wait in the Quick Lane (which I think is not a very efficient way to get my service done since I have had to back out of the line twice now because it took too long - over 45 mins!) Joyal fit me in if I was willing to leave my car which I was. I went about my errands and came back to pick up my car later in the day. She made me a happy customer. Also, when I came back to pick up my car they had found a nail in the tire. They could have charged me for a new tire but did not and just told me to watch it. Excellent service. I would suggest that they post the estimated time to wait in the Quick Lane so a customer could make a decision whether to wait or not based on that time posted. More
Excellent car dealer Stoneham Ford treated me decently and respectfully. There were no hard sales tactics and did everything they said they would. Both the Salesman Dean a Stoneham Ford treated me decently and respectfully. There were no hard sales tactics and did everything they said they would. Both the Salesman Dean and Business Manager Adam called and emailed if there were any questions. ALL IN ALL A VERY GOOD EXPERIENCE AND WOULD RECCOMEND THIS DEALERSHIP. More
Best service Center!! The fast lane oil change process is efficient and the technicians go over my car with a Fine toothed comb. They check the tire pressure, brakes and fl The fast lane oil change process is efficient and the technicians go over my car with a Fine toothed comb. They check the tire pressure, brakes and fluids. For appointment based repairs, I have found that the gentlemen go out of their way to explain everything, and to make the repairs work into my schedule. People there are helpful, friendly, courteous and understanding. More
I have not used the service center . The vehicle is new. I have not used the service center. The salesperson was excellent, and I would highly recommend him! . The vehicle is new. I have not used the service center. The salesperson was excellent, and I would highly recommend him! More
Long Wait in Fast Lane I have been a customer for over 20 years but this was my last visit to your Fast Lane for an oil change. There are four stations but only 2 working, I I have been a customer for over 20 years but this was my last visit to your Fast Lane for an oil change. There are four stations but only 2 working, It took 1 hour 15 minutes for service. This was not the first time it's happened to me but it's definitely the last.. More
Great Service at Stoneham Ford I recently had my 2010 Ford Explorer in to be serviced at Stoneham Ford. I always bring my vehicle to this dealership as I know the quality of the se I recently had my 2010 Ford Explorer in to be serviced at Stoneham Ford. I always bring my vehicle to this dealership as I know the quality of the service is outstanding and is always done right the first time. The staff is always friendly and courteous. I also bring my vehicle in to the Quick Lane for oil changes and routine maintenance. I should say that I also bought my Explorer from Stoneham Ford as well. I would highly recommend Stoneham Ford. Bill Mills More