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Stonebriar Chevrolet

Frisco, TX

4.0
1,137 Reviews
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9950 Texas 121 Frontage Road

Frisco, TX

75035

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Showing 1,137 reviews

January 25, 2026

Great experience at Stonebriar Chevrolet! I brought my vehicle in for service and was impressed by how quick and painless the process was. They got me in and out much faster than I expected, More

by Krish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
January 20, 2026

They will lie to get a sale and back up nothing. 5 days after my car broke down even with a CPO and extended warranty. Took 2.5 months to fix and lot of headache. More

by tdlcannon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dan Irwin, Dayana Loya
January 07, 2026

The finance lady added maintenance protection plans, tire protection plans, roadside assistance plans for a total of 8000$ and did not divulge this information nor did she ask for prior approval. Do not go More

by Mohangovind88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brittany delgange
Jan 08, 2026 -

Stonebriar Chevrolet responded

We regret to learn about your concerns, and we understand your frustration. Your experience does not reflect the transparent and honest service we strive to provide every customer. We take these matters seriously and would appreciate the opportunity to review what happened during your visit. Please contact our Customer Service line at 214-472-5535 so we can address your concerns directly and work toward a resolution.

January 03, 2026

Stonebriar service department did a excellent job in taking care of my service. Trey Anderson the surface rep was efficient and kept me up-to-date on the progress of my car. I would highly recommend Sto More

by sallyanderson1518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Anderson
December 29, 2025

I will certainly continue to use Stonebriar Chevrolet for my 2025 Chevrolet Blazer as long as the Service Department Advisors maintain the highest level of customer service. More

by JBORREGO11761
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Anderson
December 28, 2025

Please hire more knowledgeable and hardworking vehicle technicians. We appreciate technicians who work hard to repair our vehicles and who is proud and care about their work. More

by MZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Satterwhite
December 21, 2025

I ended up purchasing the vehicle under false pretenses. When I signed the initial offer, I clearly stated in writing that I did not agree to any optional add-ons. The salesperson, “Tony”, stated that there More

by Lino
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anthony “tony”
December 16, 2025

This place has the worst service department that I have ever encountered in 60+ years. They never call back when they say and after you call them, their response is we are still evaluating the issure(s). More

by aee1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Everyone in the service department.
December 11, 2025

sales was very good service department was very good the advisor would give me updates when she got them very pleased with stonebriar chevrolet More

by gearclay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
cameron pae
Dec 17, 2025 -

Stonebriar Chevrolet responded

We are happy to hear about your positive experience with both our sales and service teams. It's wonderful that you found our sales process helpful and that our service department met your expectations. We're particularly pleased that your service advisor kept you well-informed throughout the process with regular updates. Your satisfaction means everything to us, and we truly appreciate you taking the time to share your experience.

December 10, 2025

I’d like to say that Jeff was extremely professional and very understanding of our situation while we were in Plano for a soccer tournament. The entire visit was stress-free—aside from the fact that shuttle More

by ffabian71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Dec 17, 2025 -

Stonebriar Chevrolet responded

We are happy to hear about your wonderful experience with our team during your visit to Plano. It's fantastic that Jeff provided such professional service and showed genuine understanding of your unique circumstances. We're pleased that your visit was stress-free and that you felt well taken care of throughout the process. Your feedback about the Saturday shuttle service is valuable, and we appreciate you sharing that detail with us. We look forward to serving you again. Thank you for choosing Stonebriar Chevrolet for your automotive needs.

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