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Stone Mountain Volkswagen
Snellville, GA
2,157 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,157 reviews
October 19, 2020
Wow. Working with Lori is awesome. A rating of 5 does not do her service as she definitely deserves a 10+. Can't say enough. So glad I was able to work with her a second time. I would tell anyone that not do her service as she definitely deserves a 10+. Can't say enough. So glad I was able to work with her a second time. I would tell anyone that is looking for a VW to come to Stone Mountain VW and ask for Lori. Her simple, no hassle, no hounding the customer sales approach is rare in the car dealership business that I have experienced. But more importantly being an African American in today's society and to be treated with so much respect and dignity was just more than words can say. More
by wansley60
Employees Worked With
Matthew Trattles, Lori Smith
October 18, 2020
I am just so pleased with the way this deal went. Deni took the time to work with my Dad via phone the day before. When I got there, he was very accommodating to my comfort. He worked the best deal I've h took the time to work with my Dad via phone the day before. When I got there, he was very accommodating to my comfort. He worked the best deal I've had ever for an awesome car... 12.68%!!! He's extra awesome. I will definitely recommend him to anybody. More
by VINTACHA
Verified CustomerEmployees Worked With
Deni Hodzic
October 17, 2020
Professional sales staff. Francisco was easy to work with and communicated clearly and often to make the buying process easy. We didn't finance through them, but they were still very willing to give us the v and communicated clearly and often to make the buying process easy. We didn't finance through them, but they were still very willing to give us the very best deal possible. We will be repeat customers next time we're looking for a used car if they have the model we are looking for. Also had great experiences with the Sales Manager, Jean Fenelson and Business Manager, Sung Hong. More
by ginalunde.rrt
Employees Worked With
Francisco Morfin, Jean S. Fenelon, Sung Hong
October 16, 2020
Repeat customer! I received outstanding customer service and a hassle free experience at Stone Mountain Volkswagen. Sales agent, Lori Smith was patient and extremely helpful throughout the process. I will and a hassle free experience at Stone Mountain Volkswagen. Sales agent, Lori Smith was patient and extremely helpful throughout the process. I will continue to be a repeat customer! More
by cw4results
Employees Worked With
Lori Smith
October 09, 2020
Irnes provided excellent service and I could not have asked for a better experience. I am a proud owner of a new VW GTI SE and would definitely return for future car buying needs. Thank you team! asked for a better experience. I am a proud owner of a new VW GTI SE and would definitely return for future car buying needs. Thank you team! More
by Shawn S.
Employees Worked With
Kurt Mechling, Irnes Masic
October 06, 2020
As always, a great dealership to find just what you want at a great price from some very friendly and accommodating people. I highly recommend starting your search for a new or used vehicle at Stone Mountai at a great price from some very friendly and accommodating people. I highly recommend starting your search for a new or used vehicle at Stone Mountain VW. More
by MRead
Employees Worked With
Kurt Mechling, Deni Hodzic
October 01, 2020
Overall, I had a good buying experience with this dealership. The salesperson was knowledgeable and helpful. Even the other employees that I did not direct contact with during the sales were courte dealership. The salesperson was knowledgeable and helpful. Even the other employees that I did not direct contact with during the sales were courteous and helpful. More
by TENDON2
Employees Worked With
Kurt Mechling, Tony McCord
October 01, 2020
I purchased 2020 Tiguan SE. Two Sales Consultants(Jae Kim & Sung An) worked hard to get me the best price. And Financial Manager(Hong) was so friendly and had professional knowledge. Their reputation I heard & Sung An) worked hard to get me the best price. And Financial Manager(Hong) was so friendly and had professional knowledge. Their reputation I heard was ture. More
by hongi815
Employees Worked With
Jae Kim, Sung An, Sung Hong
September 30, 2020
Irnes provided excellent service. This was my first real car purchase at a dealership and I couldn't have a better experience. Thank you team! car purchase at a dealership and I couldn't have a better experience. Thank you team! More
by markusgoroshin
Employees Worked With
Kurt Mechling, Irnes Masic
September 30, 2020
Never fails to impress and satisfy me, when I come in for service. I'm always confident when I drive away that I received a quality service no matter how big or small it may have been. service. I'm always confident when I drive away that I received a quality service no matter how big or small it may have been. More
by 5021Reckless
Employees Worked With
Christopher Anderson
