Stone Mountain Volkswagen
Snellville, GA
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Great Salesman provides Excellent Service! Mouhamed called me out of the blue about the SUV I was looking for and he located it in another state. He immediately had it shipped to the dealership Mouhamed called me out of the blue about the SUV I was looking for and he located it in another state. He immediately had it shipped to the dealership, and it was the exact one I was looking for with the interior and exterior features. Mouhamed was very nice, respectful, helpful, and professional. Mouhamed made the buying experience less painful, and was an absolute pleasure to work with. More
Excellent pre-owned purchase experience I have to say of all the used and new car purchases over my driving life (7 cars) this by far was the smoothest and quickest transaction. Deni (sale I have to say of all the used and new car purchases over my driving life (7 cars) this by far was the smoothest and quickest transaction. Deni (salesperson) and Rick (finance) we’re both A++ and did everything they could to get me into my “new” used TDI as efficiently and quickly as possible. Highly recommend! More
Amazing Car Buying Experience The VW Team was great and my Salesman was awesome! The whole process was short, quick and easy. We slimmed down the vehicle choices that I wanted, tes The VW Team was great and my Salesman was awesome! The whole process was short, quick and easy. We slimmed down the vehicle choices that I wanted, test drove 2 options and then wrapped up the financing. Everyone was genuinely concerned about what I wanted as a consumer. Everyone was very professional and friendly- I would definitely recommend VW to everyone! More
Friendly staff and quick work They identified my problem quickly and got it fixed. Staff communicated well and they even had my car washed for me when I returned to pick it up. They identified my problem quickly and got it fixed. Staff communicated well and they even had my car washed for me when I returned to pick it up. More
Excellent Experience Lori Smith was professional, knowledgeable and patient throughout the buying experience. She always went the extra mile to ensure that every part of t Lori Smith was professional, knowledgeable and patient throughout the buying experience. She always went the extra mile to ensure that every part of the purchasing process went smoothly! More
Incredible experience! I had to bring my 2018 Tiguan SE in for an oil change and my check engine light was on. Even though the service center was down two mechanics that day I had to bring my 2018 Tiguan SE in for an oil change and my check engine light was on. Even though the service center was down two mechanics that day, they worked me in! I even had a personal driver to and from my house while they worked on my car. Within a few hours, I received a phone call that my car was ready to be picked up. When I got to the dealership, I found out that my car had been DETAILED! Washed inside and out just as part of the service! Chris was the man that helped me and Dan was my driver! Both were incredible and I am so grateful to be a part of such an awesome dealership! Would recommend over and over again! More
Trading in lease Sung Hong was super knowledgeable and friendly to work with. Very straight forward and low stress, he even taught me Korean words while we waited :) Sung Hong was super knowledgeable and friendly to work with. Very straight forward and low stress, he even taught me Korean words while we waited :) More
50k sergice VW has always excelled in the service arena. Accommodating, efficient, prompt, and reasonably priced. Sam has always been super friendly and helpful. VW has always excelled in the service arena. Accommodating, efficient, prompt, and reasonably priced. Sam has always been super friendly and helpful. Very happy customer. More
Quick and simple As soon as I walked in, I was greeted by a sales representative and treated with respect. Lori was patient, understanding, detailed, fast, and extreme As soon as I walked in, I was greeted by a sales representative and treated with respect. Lori was patient, understanding, detailed, fast, and extremely considerate of what I wanted and needed out of a vehicle and my leasing options. I wasn't planning on signing a deal that day, but how could I not under such circumstances? I would recommend this dealership and Lori to anyone that asks. More
First Time Buyer I drove 4 hours to get to Stone Mountain VW, and it was definitely worth the drive. This was my first time purchasing a vehicle, and they made the pro I drove 4 hours to get to Stone Mountain VW, and it was definitely worth the drive. This was my first time purchasing a vehicle, and they made the process simple and stress free. Everyone I encountered at the dealership was very professional and friendly. I would definitely recommend this dealership. I had a great experience. More