Stone Mountain Volkswagen
Snellville, GA
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Job not complete as requested I dropped my car off Thursday night and was not notified it was ready Friday. I called Saturday no one could help me due to my service advisor being I dropped my car off Thursday night and was not notified it was ready Friday. I called Saturday no one could help me due to my service advisor being out of the office. Picked my car up on Monday afternoon and all my service request are not done. I even asked prior to picking the car up if everything had been completed Monday morning and was advised all request done. I now have to schedule another trip to VW this is such an inconvenience. More
Excellent experience at Stone Mountain VW The team at Stone Mountain VW made buying a new VW an absolute breeze. Easy terms and high trade in value. Mouhamed and Jaren were a pleasure to work The team at Stone Mountain VW made buying a new VW an absolute breeze. Easy terms and high trade in value. Mouhamed and Jaren were a pleasure to work with. I would not hesitate to to future business with this dealership. Best prices around. More
Professional and friendly Sam Barry in service is top notch. My only disappointment is with the pricing. In the past I’ve had work done elsewhere and the price has been a thi Sam Barry in service is top notch. My only disappointment is with the pricing. In the past I’ve had work done elsewhere and the price has been a third or less than what the dealer has quoted me. As much as I like the folks at the dealership, I can’t afford to have all my repairs done there. More
Chris took good care of our servicing requests Chris took good care of us from start to finish. He was thorough in explaining what was needed. He is consistent and very professional. We appreciate Chris took good care of us from start to finish. He was thorough in explaining what was needed. He is consistent and very professional. We appreciate the explanation of details. It is important to know that we are receiving the best possible service. More
Happy Friendly service advisors, nice waiting room, clean bathroom. Chris always takes care of service concerns, I always go to him at the dealership. I l Friendly service advisors, nice waiting room, clean bathroom. Chris always takes care of service concerns, I always go to him at the dealership. I love my Beetle Bug. More
Made the deal Had a great experience with Lori ! She was very professional ! Nice young lady and was not pushy ! We had bought a Tiguan before wanted smoother ride Had a great experience with Lori ! She was very professional ! Nice young lady and was not pushy ! We had bought a Tiguan before wanted smoother ride with more room and got the new atlas with tech and four motion the se is the most bang for the buck for sure ! Thanks for the professionalism ! I would recommend Lori Smith to anyone in the market for a Atlas or other VW Product ! More
Stone Mountain Volkswagen buying experience is always great! I am a repeat customer at Stone Mountain Volkswagen. The buying experience had always been professional, and the service department is good too. I pla I am a repeat customer at Stone Mountain Volkswagen. The buying experience had always been professional, and the service department is good too. I plan to buy here again next time. Mouhammadou Khouma was the sales person. He was very helpful, knowledgeable, and professional. He went out of his way to make the buying experience successful. Kurt Mechling handled the financing. He was thorough and quick. Over all, it was a good experience. More
Quick and addressed all concerns Quick service; Sam called and gave me the status of my Passat during the service. Sam also gave me a solution to a none warranted item. Great Job!!! Quick service; Sam called and gave me the status of my Passat during the service. Sam also gave me a solution to a none warranted item. Great Job!!! More
Awesomeness Chris was my agent. He was transparent and extremely helpful. From now when I visit your service centre I’ll seek him out for assistance! This gentlem Chris was my agent. He was transparent and extremely helpful. From now when I visit your service centre I’ll seek him out for assistance! This gentleman was wonderful! More
Great car! Great price! Great service! Lori was fantastic to work with. She was able to find the perfect vehicle for me. She was knowledgeable and understood exactly what I needed in an SUV Lori was fantastic to work with. She was able to find the perfect vehicle for me. She was knowledgeable and understood exactly what I needed in an SUV. More