Stone Mountain Volkswagen
Snellville, GA
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Perfect ! A very friendly welcome, correct service and an answer to all my (some odd) questions. The service department of VW-Stonemountain is very subservi A very friendly welcome, correct service and an answer to all my (some odd) questions. The service department of VW-Stonemountain is very subservient and helpfull. More
Satisfied longtime customer Timely ...information ... responsive ... professional ... polite ... no pressure ... listening ... attention to details ... courteous ... helpful ... Timely ...information ... responsive ... professional ... polite ... no pressure ... listening ... attention to details ... courteous ... helpful ... current materials ... resourceful computer printouts ... pictorials were visually appealing ... phone and text responses were complete and thorough ... More
Oil change The service was good. Everyone was nice as always. For the most part it was done in a timely fashion. Going to have automobile service can always be a The service was good. Everyone was nice as always. For the most part it was done in a timely fashion. Going to have automobile service can always be a hot or cold experience Tell me because you can go in for one thing and your car have a unexpected issue. But they made the experience very manageable More
Amazing and short! This trip was such an enjoyable fun experience and not too long at all compared to what I’ve heard about the car buying process. This trip was such an enjoyable fun experience and not too long at all compared to what I’ve heard about the car buying process. More
Great experience One of the best experiences buying a car that I have had. No pressure. Friendly staff. Easy to find the car we wanted and negotiate a fair price. One of the best experiences buying a car that I have had. No pressure. Friendly staff. Easy to find the car we wanted and negotiate a fair price. More
Excellent Chris A. was very helpful and attentive. The staff was very nice, awesome experience! I’ll be coming back and will recommend Stone Mountain VW to my Chris A. was very helpful and attentive. The staff was very nice, awesome experience! I’ll be coming back and will recommend Stone Mountain VW to my friends and family. More
Excellent service Victor was very honest and worked with me on my car decision process. As indecisive as I was, he did not rush me but made sure I was happy and not war Victor was very honest and worked with me on my car decision process. As indecisive as I was, he did not rush me but made sure I was happy and not wary about the decision. It was a pleasure working with him overall!! More
Outstanding Customer Service! Carlos was very professional, knowledgeable, and personable, and provided outstanding customer service. My wife and I stopped in with intent of just Carlos was very professional, knowledgeable, and personable, and provided outstanding customer service. My wife and I stopped in with intent of just looking at one vehicle, but ended up leaving with two, due to the great service from The entire team at this dealership. More
Great service but didnt like waiting area Always liked the service here but very disappointed with the waiting area....I didn't feel 'welcome' there. Only one magazine in English other than t Always liked the service here but very disappointed with the waiting area....I didn't feel 'welcome' there. Only one magazine in English other than the mechanics magazines. Alot of others but all in Korean - nice to have diversity but what about Americans, Hispanics, etc. who are also customers? I was sort of shocked about only having the one magazine. I did inquire but I was told VW orders the magazines. They used to have a ton so not sure what happened? More
Amazing Services!!! He was very kind and got me a professional sales service. In addition, the price was reasonable and amazing. I definitely recommend Sung Hong to every He was very kind and got me a professional sales service. In addition, the price was reasonable and amazing. I definitely recommend Sung Hong to everybody. More