Stone Mountain Volkswagen
Snellville, GA
Filter Reviews by Keyword
By Type
Showing 2,155 reviews
Easy Buying Experience From start to finish Xavion was very helpful and made the whole process very easy! My wife and I liked how the experience was not real pushy and gav From start to finish Xavion was very helpful and made the whole process very easy! My wife and I liked how the experience was not real pushy and gave us enough time to talk things over without any pressure. Overall I would refer friends and family! More
Amazing Experience VW of Stone Mountain was an amazing experience from the time we walked through the doors the staff was helpful, professional and friendly. I was truly VW of Stone Mountain was an amazing experience from the time we walked through the doors the staff was helpful, professional and friendly. I was truly welcome. My agent Lori took the time to ask me questions, such as, what am I looking for in a vehicle? She then narrowed it down to something that will fit my budget. This was awesome because Lori really takes the time to listen to her clients. She makes you feel at home. I was ecstatic and overjoyed with the exceptional service. I’m humbled and blessed. We got a good car for our community base business; we are very satisfied with our purchase. Thank you Lori, for listening and understanding your customers needs. More
Car Service Chris provided excellent customer service. Although another mechanical issue took place during the repair of the initial problem, all was taken care o Chris provided excellent customer service. Although another mechanical issue took place during the repair of the initial problem, all was taken care of. Thanks Chris! More
No problems They did what I asked and did not try to sell me anything else...........the waiting was clean and everyone else was friendly thank you They did what I asked and did not try to sell me anything else...........the waiting was clean and everyone else was friendly thank you More
Always great. My experience at Stone Mountain Volkswagen is always great. Service staff always knowledgeable and friendly. Have had my vehicle serviced here years. My experience at Stone Mountain Volkswagen is always great. Service staff always knowledgeable and friendly. Have had my vehicle serviced here years. Would recommend Stone Mountain Vehicle. More
Service Center Christopher Anderson is the best! Very knowledgeable and friendly. Goes over and above to accommodate. Had a road trip to Chicago last week and neede Christopher Anderson is the best! Very knowledgeable and friendly. Goes over and above to accommodate. Had a road trip to Chicago last week and needed my Passat checked out before I hit the road. As usual, I waited until the last minute to take my car in but Chris made sure that I received the maintenance required before my road trip the next day. I’ve been taking my Passat to Stone Mountain Volkswagen for years. Would never take it any where else. Service department is great!!!! More
Great experience Very fast process and my Miguel was very knowledgeable. I enjoyed my experience. I purchased a Volkswagen atlas. I love my new car so much. Very fast process and my Miguel was very knowledgeable. I enjoyed my experience. I purchased a Volkswagen atlas. I love my new car so much. More
Solid service Sam was awesome. Great customer service. They only attempted to sell me the needed services. Prices were reasonable. The wait time was about average f Sam was awesome. Great customer service. They only attempted to sell me the needed services. Prices were reasonable. The wait time was about average for a Saturday. Make an appointment for quickerservice. More
Best Car Buying Experience Lynda was very helpful in setting up my appointment and connecting me to Carlos. Carlos was professional, knowledgeable during the test drives and gre Lynda was very helpful in setting up my appointment and connecting me to Carlos. Carlos was professional, knowledgeable during the test drives and great recommending options of models that I might not have considered. Rick explained the financials in detail and answered all of my questions. It was overall a super experience and the easiest in my car buying life. I love my beautiful red Tiguan and highly recommend Stone Mountain Volkswagen!! More
Oil change Had late afternoon oil change with no appointment set. Handled it fine in @1 hour. Staff was friendly and gave regular updates for when the service wo Had late afternoon oil change with no appointment set. Handled it fine in @1 hour. Staff was friendly and gave regular updates for when the service would be completed. More