Stone Mountain Volkswagen
Snellville, GA
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5000 check up. Great experience in the service department. Really enjoyed the experience. Love our Jetta, first VW we had leased. Definitely recommend to everyon Great experience in the service department. Really enjoyed the experience. Love our Jetta, first VW we had leased. Definitely recommend to everyone to visit at STVW. More
Bad Tire pressure light for tire was illuminated and I had to add air to right rear tire. Tire continued to lose air. Stevie was so helpful. pressure light for tire was illuminated and I had to add air to right rear tire. Tire continued to lose air. Stevie was so helpful. More
Efficient, organized, seamless service Stevie is a great service advisor - always welcoming - service visits are always afforable, efficient, and a step above with personalized care. Will Stevie is a great service advisor - always welcoming - service visits are always afforable, efficient, and a step above with personalized care. Will continue to bring my 2014 Beetle here and recommend this service department highly to friends ♥️ More
Frustrating A service that I was told it would take 3-5 business days took 2 1/2 weeks. Don’t return calls or call with updates, car wasn’t touch the first week t A service that I was told it would take 3-5 business days took 2 1/2 weeks. Don’t return calls or call with updates, car wasn’t touch the first week that was there and what I was told was “that’s why you have a loaner”. Really??? Anyways, car was returned with terrible workmanship, not inspected before giving it back to me. Took it back and the second time was much better service, hence the 3 stars review, otherwise it would had been less. Even when it was returned the last time I had to clean black silicone off the sunroof top and liner that it was left there. More
Good Experience We visited on a Sunday and were satisfied with the ability to move the process along without delays even though it was Sunday. We left with a positive We visited on a Sunday and were satisfied with the ability to move the process along without delays even though it was Sunday. We left with a positive feeling and a new Atlas. More
Great Service Sam Berry was very informative and helpful. He explained what was going on with my vehicle, made suggestions and got it done. I also enjoyed having th Sam Berry was very informative and helpful. He explained what was going on with my vehicle, made suggestions and got it done. I also enjoyed having the pleasure of waiting at home while my vehicle was being serviced curtesy of your drop off pick up service. More
Great experience! I bought my vehicle from here in April . Tony and all of the associates there were very helpful. I would definitely buy from here again. I bought my vehicle from here in April . Tony and all of the associates there were very helpful. I would definitely buy from here again. More
It was a great time Service length was a little longer than I anticipated and there was a discrepancy with whether or not I could make an appointment but the service itse Service length was a little longer than I anticipated and there was a discrepancy with whether or not I could make an appointment but the service itself was well done at a very reasonable price and all staff involved were friendly and courteous More
Very happy our sales rep Jack Storz was very knowledgeable and answered all our questions. His follow through to my time line drew me into the dealership. He wa our sales rep Jack Storz was very knowledgeable and answered all our questions. His follow through to my time line drew me into the dealership. He was patience with me as I wanted to look at other vehicles but ended up buying the first one. I will definitely return to this dealership for future needs Thank you Dawn More
Diane is a rock star!! I have tried to fix my car with other mechanics. Good mechanics. But nobody could fix it correctly. Diane within 1 day fixed my vw cc from a bad harn I have tried to fix my car with other mechanics. Good mechanics. But nobody could fix it correctly. Diane within 1 day fixed my vw cc from a bad harness I probably messed up when I pulled the engine out. I would have never figured it out. Words can not Express how experienced and affordable this dealer is. I mean I've read the reviews but seeing is believing. they know this car and the problems it has. They can fix it correctly the first time and wont have any issues. More