Stone Mountain Volkswagen
Snellville, GA
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Excellent They did an excellent job on my car. Rachael helped me out a lot she’s great. she was very friendly and got all my issues with my car fixed. They did an excellent job on my car. Rachael helped me out a lot she’s great. she was very friendly and got all my issues with my car fixed. More
Sung Jae was an enthusiastic and informative salesman. Sung Jae was aggressive and would not let me forget about test driving the Tiguan. I was well pleased. The Financing dept. exceeded my expectations Sung Jae was aggressive and would not let me forget about test driving the Tiguan. I was well pleased. The Financing dept. exceeded my expectations. More
Repairs Thank you all for such hospitality, patience, and care for my car this past week. I absolutely love my 2012 VW Jetta & I have always bragged about how Thank you all for such hospitality, patience, and care for my car this past week. I absolutely love my 2012 VW Jetta & I have always bragged about how the service & maintenance have never been an issue. This past Sunday my check engine and EPC lights came on, as well as my car’s hesitation to accelerate. The online scheduling was easy to navigate & the customer service I received was phenomenal. I am so thankful for the daily shuttle rides to and from my school, the explanations of services, and the thoroughness of a complete job well done! I am very busy and always on the road to one place or another, thank you all sooo much for your care and attention. More
Always have a great experience at Stone Mountain VW. They have been taking care of me since 2005 and now my kids by from them also. They have been taking care of me since 2005 and now my kids by from them also. More
Chris was his name Well my experience for the first time was great. I had a minor problem and it was fixed as well as other minor recalls with no problem. I had my car b Well my experience for the first time was great. I had a minor problem and it was fixed as well as other minor recalls with no problem. I had my car back the next day even with them being slightly busy they will do there best to get you in and out. More
Excellent service Very fast service with explanations of work and expert recommendations Would not hesitate to recommend to others. Stevie gave me updates regularly Very fast service with explanations of work and expert recommendations Would not hesitate to recommend to others. Stevie gave me updates regularly keepon me apprised of the progress of the work More
Great service and sales person. Lori was very responsive and worked with management to make the deal happen. Also processed paperwork before I arrived. In and out in 45 mins. Awesome. and worked with management to make the deal happen. Also processed paperwork before I arrived. In and out in 45 mins. Awesome. More
Very disappointed customer You and your service team have inconvenienced me and my family for the past four days. This entire process is messed up and you want me to rate you. I You and your service team have inconvenienced me and my family for the past four days. This entire process is messed up and you want me to rate you. It will be a cold day in xxxx before I return to your establishment. You truly do not value someone’s time and resources. I will never recommend anyone to your location. More
Purchased a 2019 golf alltrack The dealership was upfront about most of the process. What I did not like was that they were not offering me the discount with my choice of financing The dealership was upfront about most of the process. What I did not like was that they were not offering me the discount with my choice of financing and that you have to use their higher APR financing to get Max price. Overall a good experience tough. I wish there was a disaimer about the detail. More
Very helpful Thomas was very nice and helpful. As a salesperson he will guaranteed you the best service possible I will recommend this dealership to friends and f Thomas was very nice and helpful. As a salesperson he will guaranteed you the best service possible I will recommend this dealership to friends and family More