Stone Mountain Volkswagen
Snellville, GA
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I haven’t the enough words to explain about what Volkswagen Stone Mountain means to me. I really appreciate the treatment as family from Mr. Carlos Miranda, also the attention from Nicolas Fox and a Volkswagen Stone Mountain means to me. I really appreciate the treatment as family from Mr. Carlos Miranda, also the attention from Nicolas Fox and all the quick assistance from the financial department. Thank you all. !!! Susana Szust. More
Great Salesman and Quick Process Carlos was great, answered all the questions I had, gave me a good deal and the customer service was amazing. I would definitely recommend Carlos and Carlos was great, answered all the questions I had, gave me a good deal and the customer service was amazing. I would definitely recommend Carlos and Stone Mountain Volkswagen to my friends. Kurt also made the finance process go seamless. More
Very friendly and helpful! Yousef was great. He really helped me out of a tough spot and did all he could to help me get a great new car. Really appreciated his dedication! helped me out of a tough spot and did all he could to help me get a great new car. Really appreciated his dedication! More
So happy with my new Atlas! The service I received was exceptional! They were knowledgeable and friendly. I would highly recommend this location! :) Lori Smith is the best. She took the time to make sure exceptional! They were knowledgeable and friendly. I would highly recommend this location! :) Lori Smith is the best. She took the time to make sure I understood all I needed to know with my new purchase! More
Dealership has a massive inventory! Personnel were professional, good natured and courteous. Our sales and finance persons, knowledgeable, easy-going and very attentive before and after the sale. professional, good natured and courteous. Our sales and finance persons, knowledgeable, easy-going and very attentive before and after the sale. More
fair... took to long (1hr30m) for a tire rotation and fair... took to long (1hr30m) for a tire rotation and the only did the right side of the vehicle.. i went and brought it to the attention of service fair... took to long (1hr30m) for a tire rotation and the only did the right side of the vehicle.. i went and brought it to the attention of service agent and he saw it and he apologized and took it back to be corrected... this is the 2bd time i have a service mishap at this place...i hope they get QC mgr to minimize this situations... More
Professional, knowledgeable Working with Carlos and Javen was a pleasure. I have used this dealership for several years and continue to be amazed by the professionalism encount Working with Carlos and Javen was a pleasure. I have used this dealership for several years and continue to be amazed by the professionalism encountered. I will continue to patronize this dealership and definitely recommend it to other. More
I had an issue with my VW that I bought used elsewhere but came with a third party extended warranty. The Stone Mountain dealership dealt directly with the warranty company and took care of everything an but came with a third party extended warranty. The Stone Mountain dealership dealt directly with the warranty company and took care of everything and all i had to pay was the deductible. I was surprised at how easy the process was. More
The staff is not inviting and welcoming. My car was not ready even after I was told a day prior it was done. The rep didn't test drive the car. Once I got in the car, I realized there were still problems a ready even after I was told a day prior it was done. The rep didn't test drive the car. Once I got in the car, I realized there were still problems and waited about 2 hours to get the problem fixed. More
Leon was an awesome salesman’s. He took the time to listen to me. I extremely like the fact that he didn’t rush me. I hate when a salesman rush me. Rushing me to do something is a complete turn off in listen to me. I extremely like the fact that he didn’t rush me. I hate when a salesman rush me. Rushing me to do something is a complete turn off in my book. I am in control and knows whether I am going to purchase a vehicle or not. More