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Stone Mountain Volkswagen

Snellville, GA

4.1
2,155 Reviews

3500 Stone Mountain Hwy

Snellville, GA

30078

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Showing 2,155 reviews

December 18, 2011

I made a deal with Glenn on the telephone...came all the way over from Marietta, Georgia. The Business Manager tried to upsell me and I walked out. That is after I put car insurance on the VIN number at t More

by lindaleebaia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Glenn
Jan 19, 2012 -

Stone Mountain Volkswagen responded

Our apologies that your purchase was not completed during your recent visit to our store. The verbal price we agreed upon did not change. Our business manager offered products related to financing. These products are offered to every customer as an added value, and none are required as part of any purchase.You had the right to decline any and all products and continue with the transaction. We would welcome the opportunity to discuss this matter, or assist in further automative needs.

December 07, 2011

Rick Kiker is the consummate professional. He took time during the purchase to insure that the vehicle I was purchasing met all my needs and then explained every operating aspect of the car upon delivery. More

by Kahlan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Kiker, Rick Kiker
December 06, 2011

After searching the web for nearly 2 months for the first car of our eldest, a frustrating search non the less, Monday morning we happened on the exact car, mileage and price point we had been in search of. More

by davniz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Kiker, Curt, Rick Kiker, Kurt Mechling
December 03, 2011

Best auto transaction I ever made. Both gentlemen were professional and extremely helpful. They were honest and dealt fairly. It was painless and a pleasure doing business with them. Now I own a great More

by CoxJackie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Kiker and Finance Manager on duty , Rick Kiker
November 07, 2011

Extremely knowledgeable sales staff that took the time to describe all of the special features of the vehicle, fast efficient financing, outstanding service department. There was also no haggling over the p More

by lind3237
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Kiker, Ken Bohannon, Rick Kiker
October 24, 2011

I found the best price for my VW here after searching all of Florida and Georgia. It was a lot cheaper for me to drive to this dealership and get the car out of state than it was to get it in my home town. I More

by kerrio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Bohannon
October 09, 2011

I love Dwight Harrison Volkswagen. The staff are very accountable and trusworthy. I bought 3 cars from this dealership due to the service department has a great reputation in service, experience and prof More

by judyluong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Schilpp, David Schilpp
October 07, 2011

We were very happy with our experience. We pretty much knew that we wanted a certified preowned VW, and had found some good options on their website. When we left the first day, my husband and I commente More

by melaniew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charmaine Abbot
September 30, 2011

Conditions of the sale prior to the sale were established. Once the sale was completed, and the money changed hands Dwight Harrison, himself reneged on the service stipulations agreed to PRIOR to More

by tplynch66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
dwight Harrison owner
September 20, 2011

The whole staff was informative, friendly and very responsive to my questions and needs. The ease of shopping cars with this dealership made me travel to Snellville from my home which is about 70 mil More

by vlbailey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charmaine Abbott, Richard Seamann
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