Stone Mountain Volkswagen
Snellville, GA
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I made a deal with Glenn on the telephone...came all the way over from Marietta, Georgia. The Business Manager tried to upsell me and I walked out. That is after I put car insurance on the VIN number at t way over from Marietta, Georgia. The Business Manager tried to upsell me and I walked out. That is after I put car insurance on the VIN number at the dealership. I called Glenn the next day to discuss the encounter and he said that we would call me back. He never did. I will tell as many people that I know about this experience. More
Rick Kiker is the consummate professional. He took time during the purchase to insure that the vehicle I was purchasing met all my needs and then explained every operating aspect of the car upon delivery. during the purchase to insure that the vehicle I was purchasing met all my needs and then explained every operating aspect of the car upon delivery. Approximately one week after taking ownership Rick contacted me to see if I was still satisfied with my purchase and had any unanswered questions. I would recommend him and Dwight Harrison VW without hesitation to family and friends.. Ralph Kahlan More
After searching the web for nearly 2 months for the first car of our eldest, a frustrating search non the less, Monday morning we happened on the exact car, mileage and price point we had been in search of. car of our eldest, a frustrating search non the less, Monday morning we happened on the exact car, mileage and price point we had been in search of. We immediately called Rick and told him what time we'd like to visit, he made the appointment and even called back to give me instructions upon our departure 45 miles away. I was greeted immediatley upon arrival, but not gang tackled by everyone. It seemed as if all were trained on making eye contact and asking how am I doing without being overbearing. While Rick was with another customer, the staff continued to be pleasant and informative. When Rick was done, not a wait at all, the car was ready outside to view and test drive, clean and smelling good. One trip around the block and one question about price and I was done. We looked, decided and purchased within 30 to 40 minutes top. Incredible, no hard sell, no obnoxious give and take and certainly everyone treating me, on a used car low price point, like I mattered. If the expected service wasn't enough, Rick drove the car to my house, 1 hour away. Cannot believe that level of CS. Anyway Great Job by all. More
Best auto transaction I ever made. Both gentlemen were professional and extremely helpful. They were honest and dealt fairly. It was painless and a pleasure doing business with them. Now I own a great professional and extremely helpful. They were honest and dealt fairly. It was painless and a pleasure doing business with them. Now I own a great vehicle. More
Extremely knowledgeable sales staff that took the time to describe all of the special features of the vehicle, fast efficient financing, outstanding service department. There was also no haggling over the p describe all of the special features of the vehicle, fast efficient financing, outstanding service department. There was also no haggling over the price, the best offer was the first offer. More
I found the best price for my VW here after searching all of Florida and Georgia. It was a lot cheaper for me to drive to this dealership and get the car out of state than it was to get it in my home town. I of Florida and Georgia. It was a lot cheaper for me to drive to this dealership and get the car out of state than it was to get it in my home town. I worked with Ken, who picked me up at Atlanta's airport where I returned my one way rental car. He was excellent, professional, and very communicative. I would return here from Gainesville, FL to get another VW in the future rather than work with the two dealers I tried to work with in FL. More
I love Dwight Harrison Volkswagen. The staff are very accountable and trusworthy. I bought 3 cars from this dealership due to the service department has a great reputation in service, experience and prof accountable and trusworthy. I bought 3 cars from this dealership due to the service department has a great reputation in service, experience and professional. I trust them with their service. The service department is the reasona why I bought 3 cars from Dwight Harrison Volkswagen. Ask for the service manager Kim Crooke. She is excellent and has great deal of knowledge about car maintenance. I just bought a new Volkswagen GTI from this dealder and they are fair with me for the prices. I recommended my friends to this dealership. More
We were very happy with our experience. We pretty much knew that we wanted a certified preowned VW, and had found some good options on their website. When we left the first day, my husband and I commente knew that we wanted a certified preowned VW, and had found some good options on their website. When we left the first day, my husband and I commented that it was such a good experience. We didn't feel any pressure or like the dealership was trying to pull a fast one on us. It really felt like they wanted what was going to be best for us. We came back two days later to purchase the car. We had already submitted our financial information online, and had been approved for a great rate, so it was very easy to finish the transaction. All of the paperwork was filled out and the car was ready to go. We feel like we got a really good deal, and the dealership was great to work with! More
Conditions of the sale prior to the sale were established. Once the sale was completed, and the money changed hands Dwight Harrison, himself reneged on the service stipulations agreed to PRIOR to established. Once the sale was completed, and the money changed hands Dwight Harrison, himself reneged on the service stipulations agreed to PRIOR to the money changing hands. I would walk before I bought another car from Dwight Harrison! More
The whole staff was informative, friendly and very responsive to my questions and needs. The ease of shopping cars with this dealership made me travel to Snellville from my home which is about 70 mil responsive to my questions and needs. The ease of shopping cars with this dealership made me travel to Snellville from my home which is about 70 miles. More