Stone Mountain Volkswagen
Snellville, GA
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Excellent customer service from both the sales staff and finance department. I have since had a visit with the service department who were efficient and very thorough. I would definitely recommend this deal finance department. I have since had a visit with the service department who were efficient and very thorough. I would definitely recommend this dealership to others. More
Claudio took the time to walk us through the whole process. He was very patient, kind and understanding. My wife and I were very pleased to work him. He's highly recommended. process. He was very patient, kind and understanding. My wife and I were very pleased to work him. He's highly recommended. More
I had the best experience at Stone Mountain Volkswagen. I worked with Phillip Franco, and he was the best car dealership employee I have ever worked with. He was very knowledgeable and gave me all the inform worked with Phillip Franco, and he was the best car dealership employee I have ever worked with. He was very knowledgeable and gave me all the information I needed to know about my car without leaving any details out. I was able to walk in without any clue about what i was looking for and walked out shortly after with a brand new Jetta. More
I enjoyed my purchasing experience at Stone Mountain VW because they had the vehicle I wanted, offered a decent trade-in on my older car and made the transaction in a courteous and expeditious manner. This because they had the vehicle I wanted, offered a decent trade-in on my older car and made the transaction in a courteous and expeditious manner. This was all in large part due to my sales consultant Phillip Franco being attentive and unobtrusive; he was patient during several test drives, knowledgeable about the car, and once a decision was made to purchase, helped make things proceed as painlessly as such things can go! And he even bought me a cool key ring on his own dime! This guy is an asset to the dealership. More
My overall experience at Stone Mountain Volkswagen was excellent. Phillip Franco was very knowledgable and helpful in my search for a new car., as well as in the recent car purchases by a couple of my fam excellent. Phillip Franco was very knowledgable and helpful in my search for a new car., as well as in the recent car purchases by a couple of my family members. We are very pleased with Volkswagen and appreciate Phillips dedication to giving us the best possible service. look forward to working with him in the near future as I plan to purchase my next vehicle. More
My car buying experience with Stone Mountain VW was straight forward without all the games. Claudio was very helpful getting me into a vehicle that fit my needs and budget. We drove more models than I straight forward without all the games. Claudio was very helpful getting me into a vehicle that fit my needs and budget. We drove more models than I have in past, to find the right combination of ride and equipment. I did not feel rushed or uncomfortable at anytime during the negotiations. I am very satisfied with my purchase and would recommend Stone Mountain VW to anyone looking for an enjoyable buying experience. More
Excellent service friendly and helpful. I enjoyed working with Phillip Franco because he is very attentive and is thorough with his followups. I was pleased with my experience. with Phillip Franco because he is very attentive and is thorough with his followups. I was pleased with my experience. More
I went to buy one car for my daughter, and ended up buying two cars including a beautiful new Toureg Executive for my wife. I never thought she would be willing to trade her beloved Audi, but we both f buying two cars including a beautiful new Toureg Executive for my wife. I never thought she would be willing to trade her beloved Audi, but we both fell in love with the Toureg after test driving the new Jetta that my daughter wanted. Phillip was very helpful, nice, knowledgeable, and most of all patient. He wanted us to make a decision in our own time. We never felt any pressure, and when we were ready, he and his boss Rob, propoded a deal to us that we could not refuse with a very favorable price and financing. We came back for a very efficient and painless service appointment, and when the computer in our Toureg proved to be faulty, they did everything they could to get it right, even consulting a couple of times with the experts in Germany, and finally getting us a new computer for the car. I never had such a positive experience with any dealership before. After discussing the options with Phillip, we will be going back in the next few months to lease a VW Passat for our son Tony, and our daughter Jessica will be trading her car next year for a new VW. More
After having a bad experience with a competitor Volkswagen dealership in hopes of buying a 2013 Beetle convertible, I decided I would try Stone Mountain Volkswagen. Working with Wes Allen was a gr Volkswagen dealership in hopes of buying a 2013 Beetle convertible, I decided I would try Stone Mountain Volkswagen. Working with Wes Allen was a great experience. He was able to work with me in order to give me the price I needed for my trade-in and therefore was able to buy my 2013 Beetle convertible which I love. I've had my car 3 months now and he calls me from time-to-time to see how my car is working out for me. Everyone there is very supportive and friendly and I've had nothing but wonderful dealings with everyone at your dealership. I would definitely recommend Stone Mountain Volkswagen and Wes to other people. More