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Stone Mountain Volkswagen
Snellville, GA
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First Time Buyer All staff memebers were really helpful with getting me into my car of choice; all questions were answered in a highly professional manner and detail e All staff memebers were really helpful with getting me into my car of choice; all questions were answered in a highly professional manner and detail explanations were given thru each step of the purchasing experience; dealership only ran credit score on banks they had told me about before running my credit (2 request in total), highly appreciate the honesty. Came here on recommendation of a friend who had previously purchased a vehicle here and will deffinetly recommend to any one; planning on returning to purchase here in the future More
Stone Mountain makes it happen Stone Mountain VW has done an excellent job from sales to finance and customer service. Mason from sales didn't try to SELL me the car but rather HELP Stone Mountain VW has done an excellent job from sales to finance and customer service. Mason from sales didn't try to SELL me the car but rather HELPED me buy a car which I had searched high and low for throughout VW dealerships nationwide. The were very transparent except for I wish that before the paperwork was created, I would have liked to be able to review an itemized quote for the various fees. I understood that some fees were not able to be calculated until a deposit was made. The documents were overnighted and I was able to signoff on an awesome deal. Stone Mountain VW even included a nice finishing touches like door protection film. I highly recommend VW for the best price, customer service. More
Great support for purchase of new car We worked first online and then face-to-face with Mohammad Al Tamimi and were very impressed with his responsiveness, customer orientation and great p We worked first online and then face-to-face with Mohammad Al Tamimi and were very impressed with his responsiveness, customer orientation and great personality. We bought a new car from him and would highly recommend both him and the entire dealership. More
Loved It!! I was able to get my first car today with the help of Sung Hong-- he was super nice!! Finance manager Joseph Park was super nice too! I was able to get my first car today with the help of Sung Hong-- he was super nice!! Finance manager Joseph Park was super nice too! More
Purchased 2016 Jetta as replacement for TDI sportwagen All the employees were very helpful. We didn't make formal appointments, but were taken care of by other employees. All of the sales team seem to wo All the employees were very helpful. We didn't make formal appointments, but were taken care of by other employees. All of the sales team seem to work well together. Good experience, would recommend the dealership. More
Had a Pleasant experience with both salesides associates. Had a wonderful experience working with both sales Associates. They were very helpful and friendly. I would recommend this dealership to anyone lookin Had a wonderful experience working with both sales Associates. They were very helpful and friendly. I would recommend this dealership to anyone looking to purchase a Volkswagen. More
Phillip and his boss are the best ! Phillip worked with us. He didn't just shy us away because we were young but he treated us as valued customers. The owner was wonderful as well in ass Phillip worked with us. He didn't just shy us away because we were young but he treated us as valued customers. The owner was wonderful as well in assisting Phillip to make sure that my husband and I walked away in a nice and practical car for us to maintain. Joseph was also great in making sure that we understood the financial responsibility aspect of purchasing the car. They did so well that we recommended the dealership to other family members as well now our family is slowly becoming VW drivers 😊 More
Outstanding Service My salesman was Mohammad Al Tamimi. He was very knowledgable about all of the vehicles, and made buying a new car a very pleasant experience. I will d My salesman was Mohammad Al Tamimi. He was very knowledgable about all of the vehicles, and made buying a new car a very pleasant experience. I will definitely do business with this dealership again! More
Wayne is the BEST! Every person I came across was friendly and helpful. Wayne made my first new car buying experience great. He had extensive knowledge on every detail o Every person I came across was friendly and helpful. Wayne made my first new car buying experience great. He had extensive knowledge on every detail of the cars I looked at. Over all, out of every dealership I've been to I would say Stone Mountain VW has been the best. More
Thank you Brad Bowen and Stone Mountain VW!! I purchased a 2017 VW Passat R-Line from Brad Bowen on 11/10/16 and I couldn't have asked for a more helpful, kind, or honest person to guide me throu I purchased a 2017 VW Passat R-Line from Brad Bowen on 11/10/16 and I couldn't have asked for a more helpful, kind, or honest person to guide me through the process of purchasing my first vehicle. I had been in contact with him several weeks prior to my purchase, and not once did he ever pressure me or make me feel like I needed to buy NOW NOW NOW. I actually blew off 2 appointments I had with him (I know!), and I thought for sure i'd be black-listed from the dealership, but to my surprise he acted like it never happened. He checked in with me and gave me weekly updates on incentives they were running on the particular vehicle I was interested in, and answered EVERY question I had with confidence. He took a personal interest in MY first vehicle purchase without the pressure and haggling you expect from a car sales man. When I was ready, so was he, and it will forever be one of the most rewarding experiences I have ever had. THANK YOU Brad Bowen and Stone Mountain VW! More