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Stone Mountain Volkswagen
Snellville, GA
2,155 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Verified Customer
August 16, 2020
Gave me the runaround I had a terrible time trying to buy a car at this location. Salespeople did not follow up as promised--neither with the pricing, phone calls, emails. I had a terrible time trying to buy a car at this location. Salespeople did not follow up as promised--neither with the pricing, phone calls, emails. Also have very high prices and hidden fees. Terrible. More
by Jane1234
Employees Worked With
George Brue, Lana Mykhaylovska, Carlos Miranda
August 15, 2020
I bought a car that I thought would leer my monthly payment and came away with 3 00 less a month and went from payoff in 2 years to 72 more months of 5 percent apprise to the 2 percent I had and never payment and came away with 3 00 less a month and went from payoff in 2 years to 72 more months of 5 percent apprise to the 2 percent I had and never missed a payment except for 2 that was a hardship when we had to move from a rental because the owner wanted to sell and when my husband was in the hospital. I love the car but now am upside down because my car which had only 38,000 miles lost its value. More
by LCPOOR611
Employees Worked With
David Schilpp, Kurt Mechling, Shelby Krug
August 15, 2020
Great visit and Lana worked with me to get the best possible price for my vehicle purchase. Would recommend to anyone. It was a good experience possible price for my vehicle purchase. Would recommend to anyone. It was a good experience More
by RCR01111
Employees Worked With
David Schilpp
August 13, 2020
The service was great when I bought my car, but when I went back to get floor mats put in they took 2 hours to put them in. On top of that they ripped my seat cover I had on the back seat because they wer went back to get floor mats put in they took 2 hours to put them in. On top of that they ripped my seat cover I had on the back seat because they were in a hurry. During the 2 hours I went outside and walked around back to see what was taking so long and my car was sitting there parked nobody was near it. When I went back inside they realized I was still there and went and got my car. I didn't realize they ripped the cover until I got home. Other then that VW is a great place to buy a car and I was in and out in about 2 hours when buying my atlas. More
by BRANDY
Employees Worked With
Carlos Miranda
August 11, 2020
nice people, great service I've bought two cars here and each time the sales, financing, and service staff have been great to work with. I had never bought a new car, or a VW p I've bought two cars here and each time the sales, financing, and service staff have been great to work with. I had never bought a new car, or a VW prior to experience with this dealership, and now I'm a fan. More
by WBH
Employees Worked With
David Schilpp, Sam Barry, Sung Hong, Lori Smith
August 10, 2020
Great experience We had a great experience again with this Dealership. Our salesperson was new but knowledgable and great to work with. Very happy with our purchase. We had a great experience again with this Dealership. Our salesperson was new but knowledgable and great to work with. Very happy with our purchase. More
by TIMDANNER23
Employees Worked With
Michael McKently, Kurt Mechling
August 06, 2020
I'm always pleased that the high quality of service hasn't changed, despite the current circumstances and I always leave with a smile and confidence that the work performed on my Jetta is done to the h hasn't changed, despite the current circumstances and I always leave with a smile and confidence that the work performed on my Jetta is done to the highest quality. More
by 5021Reckless
Employees Worked With
Curtis
