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Stone Mountain Toyota
Lilburn, GA
946 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 946 reviews
August 22, 2015
Great Experience Jim Major was an awesome, knowledgeable, and friendly employee. Customer service was great and outstanding. Kudos to the highest goes to Mr.Jim Major. Jim Major was an awesome, knowledgeable, and friendly employee. Customer service was great and outstanding. Kudos to the highest goes to Mr.Jim Major. Go Jim More
by cherylp4456
Employees Worked With
Jim Major
August 19, 2015
Deceptive Practices I purchased a 2005 Honda Civic from Stone Mountain Toyota on June 25, 2015. Although being told that the vehicle was in proper working condition, ther I purchased a 2005 Honda Civic from Stone Mountain Toyota on June 25, 2015. Although being told that the vehicle was in proper working condition, there proved to be some major pre-existing coolant system problems. The vehicle was frequently leaking coolant and overheating … which was initially noticed only two (2) days after purchase of the vehicle. The upper radiator hose was defective, the lower radiator hose was loose and defective; the radiator was cracked, there was a defective cooling fan relay; and the coolant reservoir tank was damaged. As a result, my wife had to endure the inconvenience and danger of being temporarily stranded in heavy traffic and hot weather. Furthermore, we had to pay close to $800 for repairs. Selling a vehicle which currently has pre-existing problems without the customer’s knowledge is unethical. Mr. Richard Terrell stated that he would refund 50% of the repair cost. However, he has failed to honor his agreement. More
by Victor S.
Employees Worked With
Richard Terrell, Lance Ross, Joshua Schlipp
August 17, 2015
Excellent Service I'd like to start by saying that both Jim Major and Colleen Kelly were outstanding in their efforts to find the perfect vehicle for me! Great buying e I'd like to start by saying that both Jim Major and Colleen Kelly were outstanding in their efforts to find the perfect vehicle for me! Great buying experience, and I was very pleased overall. More
by Keith
Employees Worked With
Jim Major, Colleen Kelly
August 12, 2015
Excellent Customer Service!!! My experience was exceptionally awesome... Chris gave great customer serivce, he was friendly and he gave nothing but honest feedback. He also answere My experience was exceptionally awesome... Chris gave great customer serivce, he was friendly and he gave nothing but honest feedback. He also answered all questions thoroughly. More
by Tayslams
Employees Worked With
Chris Johnson
August 10, 2015
Awesome Purchasing Experience! My car purchasing experience was very easy, not like the last time I purchased a vehicle which took way too long because the dealership was not willin My car purchasing experience was very easy, not like the last time I purchased a vehicle which took way too long because the dealership was not willing to negotiate on anything. Working with Jim was pleasant and very memorable! More
by sdavis
Employees Worked With
Jim Major
August 10, 2015
Great 1st time Experience As a first time car buyer I was unsure of what I was getting myself into. When my old car unexpectedly died I knew I only had a limited time to get a As a first time car buyer I was unsure of what I was getting myself into. When my old car unexpectedly died I knew I only had a limited time to get a new one or spend hundreds of dollars on rental cars. Thankfully once I stepped onto the Dealership Jim Major immediately put my mind at ease and helped me find the exact car I was looking for. Once we found the right car Jim, Colin Sherrer, and Richard Campbell worked out the perfect deal for me that gave me the perfect car for the perfect amount. Within two days the guys over at Toyota Stone Mountain were able to help me go from worried about how I was going to get to work to showing up in my brand new 2015 Toyota Tacoma PreRunner. I will definitley be back in the future for any auto purchase I may need. Thank you to everyone at Toyota Stone Mountain. More
by Robertv727
Employees Worked With
Jim Major, Colin Sherrer, Richard Campbell
July 31, 2015
Award winning service I am the proud owner of a 2015 Toyota Venza. I was greeted by Jim Major upon arrival. It took him all of about 45 minutes to make me the deal I wanted I am the proud owner of a 2015 Toyota Venza. I was greeted by Jim Major upon arrival. It took him all of about 45 minutes to make me the deal I wanted. Exactly at the monthly payments I wanted. I would never shop anywhere else for such an important purchase. This my friend is my 2nd purchase fron Stone Mountain Toyota. Traded in my 2007 to ya to camry with 193000 plus miles and got an amazing offer for it!!!! SMT definitely is the place to shop......... More
by Latana
Employees Worked With
Jim Major
July 27, 2015
Jim Major is the best! I had a really great experience here. Everyone was really friendly and courteous. They were probably the fastest car buying experience that I have e I had a really great experience here. Everyone was really friendly and courteous. They were probably the fastest car buying experience that I have ever had. Jim Major was also a great Sales Person. More
by Bethanneq
Employees Worked With
Jim Major
July 27, 2015
Satisfied Customer! I was very happy with how easy the car buying process went and I am satisfied with the deal!I would recommend my friends and family here! I was very happy with how easy the car buying process went and I am satisfied with the deal!I would recommend my friends and family here! More
by RWright11
Employees Worked With
Jim Major
July 26, 2015
Incredible Service! A very good friend recommended I go to Stone Mountain Toyota, even though the location is 50 miles away from my home. After this purchase, 50 miles w A very good friend recommended I go to Stone Mountain Toyota, even though the location is 50 miles away from my home. After this purchase, 50 miles was time and mileage well sent. Lance Ross started helping me to narrow my search to just the car I need. No over selling or pressure to buy more than I can afford. He really focused on getting me the best deal for the best car. While at the dealership, he walked me through the purchase as if we were old friends. I can say now I do count him as a friend, just for the way he worked with me to get things right. I'm glad I traveled the 50 miles, and when I am ready to replace my second car, I'll be driving it again just to work with Lance, Richard and Steven again. More
by M. Gerl
Employees Worked With
Lance Ross, Richard Campbell, Steven Crane
