Stone Mountain Toyota
Lilburn, GA
Filter Reviews by Keyword
By Type
Showing 946 reviews
Quick oil change and air vents cleaning Fast response in scheduling service. I problems so far. Will continue to use. The only suggestion I would like to make is to add a quick car wash af Fast response in scheduling service. I problems so far. Will continue to use. The only suggestion I would like to make is to add a quick car wash after service. That would be much appreciated. More
Cylinder misfire I called for a "check engine" light. Got an appointment for 7 am the next day. Randy and Quang worked to understand and diagnose my 2002 Tacoma issues I called for a "check engine" light. Got an appointment for 7 am the next day. Randy and Quang worked to understand and diagnose my 2002 Tacoma issues.They had me fixed and addressed some other issues on my 346,000 truck and I was back on the road by 1:00 pm. GREAT SERVICE. More
Transmission Flush My family and I have been seeing Randy and the Toyota dealership for several years now and we have never been less than fully satisfied with the custo My family and I have been seeing Randy and the Toyota dealership for several years now and we have never been less than fully satisfied with the customer service and quality of work with each appointment. We will continue to get our car serviced at the Stone Mountain Toyota until given a significant reason to attend a new dealership More
Recall Service Randy was great! Super helpful and very accommodating. What should have taken a few hours ended with a needed rental. Very quick with providing rental Randy was great! Super helpful and very accommodating. What should have taken a few hours ended with a needed rental. Very quick with providing rental. Helpful with all questions I had. More
Great! My experience at Stone Mountain Toyota was great! They worked with me on helping me find the perfect car! I would definitely recommend them to family My experience at Stone Mountain Toyota was great! They worked with me on helping me find the perfect car! I would definitely recommend them to family and friends! More
oil change Cato D. Sirronta was very professional and is awesome he got my wife in and out. She was very happy how everything went..... Cato deserves a raise!!! Cato D. Sirronta was very professional and is awesome he got my wife in and out. She was very happy how everything went..... Cato deserves a raise!!! More
My experience was overall good The waiting period for an airbag replacement was too long I had to wait for 4months. However the employee I worked with was very friendly and professi The waiting period for an airbag replacement was too long I had to wait for 4months. However the employee I worked with was very friendly and professional. His name is Randy and also I had a nice rental car during the service. More
Great experience Jarvis was very friendly and helpful. Great experience for service. I was greeted right away when pulling into the service area which is very importan Jarvis was very friendly and helpful. Great experience for service. I was greeted right away when pulling into the service area which is very important More
Randy Penland was extremely helpful and courteous. Randy was extremely helpful and courteous throughout the process and provided excellent customer service. He provided a quick check in and while I wa Randy was extremely helpful and courteous throughout the process and provided excellent customer service. He provided a quick check in and while I was waiting, he came out after an hour and asked me if I wanted a free rental and to return the next day since the service was going to take a while. I really appreciated his quick follow up and thoughtfulness toward my time. More