Stone Mountain Toyota

Service on my Toyota I have been taking my Toyota here for a year now, because of location! Wish I had begun sooner that that. The Service Dept is great! I have been taking my Toyota here for a year now, because of location! Wish I had begun sooner that that. The Service Dept is great! More

Stained on brand new leather seats. The techs stained my leather seats in my 2018 Camry XSE. There was blue stains on my drivers side seat and oil and a greasey substance on the passenge The techs stained my leather seats in my 2018 Camry XSE. There was blue stains on my drivers side seat and oil and a greasey substance on the passenger seat. This is a very careless act that could of been avoided. I guess the techs forget this is a thirty thousand dollar car. I make the notes not them. Why would they care. My question is this would you replace the seats , the exact same seats, without trying to explain away the condition of the seats cause by your techs. I bet you wouldn’t.. More

Awesome My salesman Mr Burrell went far and beyond with his talent for me. My. deal with through within hours and delivered the next morning. I am greatly app My salesman Mr Burrell went far and beyond with his talent for me. My. deal with through within hours and delivered the next morning. I am greatly appreciated the attentiveness that I received from my salesman. He is Awesome!!!! More

Car serviced We came in to have the car serviced. Thanks to Jarvis, we found out that the battery was defective so we had that changed in addition to the oil and f We came in to have the car serviced. Thanks to Jarvis, we found out that the battery was defective so we had that changed in addition to the oil and filter. Service took some time but the waiting area was clean and air conditioned. More

Always helpful Love this dealership , everyone is always so nice and willing to help with whatever my car might need done! Ever since I bought my 2019 Yaris, I’ve fe Love this dealership , everyone is always so nice and willing to help with whatever my car might need done! Ever since I bought my 2019 Yaris, I’ve felt like I made the right decision! More

Maintenance The 2 employees I have worked with are personable and professional. The only complaint I have is the price of so called automatic maintenance is very The 2 employees I have worked with are personable and professional. The only complaint I have is the price of so called automatic maintenance is very high. I can’t rate the work until we see how the car continues to run.😳 More

Professional and Prompt service The dealership service drive was very busy when I arrived but I only had to wait a minute to be greeted by a service rep. The service rep was very pro The dealership service drive was very busy when I arrived but I only had to wait a minute to be greeted by a service rep. The service rep was very professional and completed the write-up quickly. He called me with an estimate a short time later and did not try to sell me a lot of unnecessary work. Oil change, tire rotation and some brake work we’re done before the end of the day and I was able to pick up the vehicle on the same day. Reasonable prices and great quality of work. More

Exceptional service Mr Palmer gave me Exceptional service and worked very hard to give me the rates I needed. I would highly recommend him. Go see him guys. Mr Palmer gave me Exceptional service and worked very hard to give me the rates I needed. I would highly recommend him. Go see him guys. More

Illegally charging Customers BE Very Aware. Stone Mountain Toyota is charging their customers a dealer fee on top of the listed online price which is against the law. The Georgia BE Very Aware. Stone Mountain Toyota is charging their customers a dealer fee on top of the listed online price which is against the law. The Georgia government law clearly states when dealers advertise an online price for a vehicle, the dealer fee must be included. When I brought this to their attention, they brought me into a private room to discuss so that other customers couldn't hear. They discounted my rate $899 and then had an attitude with me while we finished up the deal. Shame on them. I hope all customers read this review so that they are educated before buying a car from this facility. In the end, I received a great rate for my son's new vehicle and they learned that a woman shopping with her teenage son for his first vehicle won't be taken advantage of.. EVER! More

Maintenance Great service and great customer service as always. Worknesh my service advisor was awesome. Very professional and courteous. Explained everything rea Great service and great customer service as always. Worknesh my service advisor was awesome. Very professional and courteous. Explained everything really well so I could understand More