Stone Mountain Toyota
Lilburn, GA
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Shout Out to Atif! I recently purchased a brand new 2019 Toyota Camry XSE. Atif Muhammad is the sales rep that assisted me with my purchase. He was extremely helpful and I recently purchased a brand new 2019 Toyota Camry XSE. Atif Muhammad is the sales rep that assisted me with my purchase. He was extremely helpful and made my process smooth and stress free. He gave me a deal I couldn’t get anywhere else and worked with my credit and budget! I’m very pleased with his work as well as my new car!! Thanks Atif! :) More
My overall experience was great The service representative Shaun was very helpful & courteous. He went out of his way to make sure that I was comfortable by providing me with a loane The service representative Shaun was very helpful & courteous. He went out of his way to make sure that I was comfortable by providing me with a loaner car while my car was been repaired. More
Guy At Desk 2 was awesome The technician at Table 2 was welcoming and quick attending to me. Highly recommend. I always have a good experience at the Stone Mountain Toyota serv The technician at Table 2 was welcoming and quick attending to me. Highly recommend. I always have a good experience at the Stone Mountain Toyota service center. Well done More
Oil change and tire rotation Excellent service. Very nice staff. Friendly reception and updates given on the progress of work. Nice cashier too. I will definately come back to thi Excellent service. Very nice staff. Friendly reception and updates given on the progress of work. Nice cashier too. I will definately come back to this lication. More
Great experience Steven Hicks was one of the best service managers I’ve ever dealt with....super nice, caring, and knowledgeable. Excellent customer service. He will d Steven Hicks was one of the best service managers I’ve ever dealt with....super nice, caring, and knowledgeable. Excellent customer service. He will definitely be my go to guy from now on. More
Friendly first visit to this location Everyone at this location was very friendly and helpful. I felt welcomed and significant, especially by the associate that helped me with my car. I fe Everyone at this location was very friendly and helpful. I felt welcomed and significant, especially by the associate that helped me with my car. I felt more valued at this location than the one I typically go to and the wait time was not very long. I definitely would love coming again. More
My Avalon service day Normally my rep is Danielle but today I had a young lady by the letter "G". She did a great job of keeping me updated and ensuring I was okay. It was Normally my rep is Danielle but today I had a young lady by the letter "G". She did a great job of keeping me updated and ensuring I was okay. It was a long day but I survived. Due to the holiday there was a cookout from the dealership an added bonus!!! Well worth the wait. More
No pressure service I hate getting my car serviced but don’t mind going to SMT. They people are nice and don’t try to up-sell you. If you need it, they tell you, if you d I hate getting my car serviced but don’t mind going to SMT. They people are nice and don’t try to up-sell you. If you need it, they tell you, if you don’t, they won’t. They also keep you updated well. More
Good but noisy The whole process from scheduling the appointment through driving off the lot was efficient and painless. We were there for 10k mile check-up.Our ser The whole process from scheduling the appointment through driving off the lot was efficient and painless. We were there for 10k mile check-up.Our service tech (Cato/Kato???) was very nice and courteous. He even had our car washed before returning it to us! That was a really nice touch and actually saved us from making a stop and paying for a car wash, which was on our to do list for the day. The only negative thing we have to say about the experience is that it is very loud and somewhat senseory overload throughout the whole building. The waiting area has TV that we’re too loud. we stepped out side to get some peace and quiet. That didn’t happen because all of the external walls were blaring music. We stepped into the show room figuring that would be a a quiet place. Nope. Same thing loud music and sales people pushing us to buy a car. So,other than the loud, chaotic environment our experience was very positive. More
Not on a Saturday I just needed my tires rotated and I was there for two and a half hours. Way too long., I usually go to my mechanic but he was out of town. But I lear I just needed my tires rotated and I was there for two and a half hours. Way too long., I usually go to my mechanic but he was out of town. But I learned something, never again on a Saturday. They did feed me burgers and hotdogs so that was nice. More