Stone Mountain Toyota
Lilburn, GA
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Good service I have always brought my RAV4 here for service. They are honest and not pushy to sell you other services that might not be necessary. They will give y I have always brought my RAV4 here for service. They are honest and not pushy to sell you other services that might not be necessary. They will give you recommended services, though. Read your manual and see what is needed. This way you will not spend money that’s not necessary. More
Great service and representative Randy was wonderful Very good service this is the best dealership I have ever been to. You should feel proud to know you are being represented very well Very good service this is the best dealership I have ever been to. You should feel proud to know you are being represented very well More
Double Safety Recall Today I had our van serviced for a double safety recall. Jarvis Williams did an excellent job of making sure this went well. He also arranged for Today I had our van serviced for a double safety recall. Jarvis Williams did an excellent job of making sure this went well. He also arranged for transportation. More
Great Dealership Since the new ownership has taken over I have had nothing but praise for the staff. It is a pleasure to work with the professional and courteous staff Since the new ownership has taken over I have had nothing but praise for the staff. It is a pleasure to work with the professional and courteous staff in all departments. Great leadership!! More
Awesome customer service It was 6:30 pm dealership closes at 7. My car wouldn’t start. Called to see if I could get it towed there to be looked at in th morning. Ended up taki It was 6:30 pm dealership closes at 7. My car wouldn’t start. Called to see if I could get it towed there to be looked at in th morning. Ended up taking it in myself but didn’t have a way home. Marquise my service tech told me he would write it up for the morning crew, as he didn’t start till 9am. Marquise drove me home that night. By 8 am following day, they had diagnosed my issue and the car was ready by 10! More
Recall Service Department was very helpful. Waiting area is comfortable. Wait was not bad, appeared to be very busy. I would recommend this dealership for s Service Department was very helpful. Waiting area is comfortable. Wait was not bad, appeared to be very busy. I would recommend this dealership for service. More
Great customer service in the Service Department Steven is very knowledgeable. He assisted me with an issue and made my next two oil changes complimentary. I appreciate his assistance and I will defi Steven is very knowledgeable. He assisted me with an issue and made my next two oil changes complimentary. I appreciate his assistance and I will definitely continue to make the 30 minute travel to this location for my Toyota maintenance. More
Great and fast experience! The car buying experience can be long, tedious, pushy, and manipulative; but we did not experience any of that! We were given a great deal on a nice r The car buying experience can be long, tedious, pushy, and manipulative; but we did not experience any of that! We were given a great deal on a nice ride. Our salesman, James Harper, made sure that we received more than what we reasonably asked for on our trade-in and purchase price. The negotiation was quick and left us in a better financial situation than when we arrived, which left me in a state of shock. Very grateful!!!! I will recommend Stone Mountain Toyota and specifically James Harper to family and friends. More
Good service Marquise was a very professional service adviser even though I didn’t have an appointment. He was friendly and explained service requirements well. Marquise was a very professional service adviser even though I didn’t have an appointment. He was friendly and explained service requirements well. I will ask for him on future visits. More
Happy customer I was very pleased with the service I received today. Happy to have a new set of tires! My service advisor, Marquise was very informative. I will be b I was very pleased with the service I received today. Happy to have a new set of tires! My service advisor, Marquise was very informative. I will be back again! More