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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,197 Reviews

2,197 Reviews of Stone Mountain Nissan - Service Center

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November 25, 2024

Service representative was very friendly and informative. Service was super fast and very nice dealership/service area. More

by melissaellis84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max in service department
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Nov 27, 2024 -

Stone Mountain Nissan responded

Hi Melissaellis84, thank you for taking the time to leave a review for us at Stone Mountain Nissan. We're happy we could meet your expectations!

November 25, 2024

The only reason we purchased our 2nd car and have it serviced is due the the excellent professionalism from our service advisor Heath Wages. He goes over and beyond to ensure he meets 110% customer More

by rochelle.betts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Report | Print
Nov 27, 2024 -

Stone Mountain Nissan responded

Hi Rochelle.betts, thank you for taking the time to leave a review for us at Stone Mountain Nissan. We're happy we could meet your expectations!

November 25, 2024

My turn signal needed repair. Picked up car and got on the road and turn signal stopped working. I went back. Chris got the problem diagnosed and ordered the part. I will be takin More

by JOHN.ZOLKOWSKI
Recommend Dealer
Yes
Employees Worked With
Chris Richter
Report | Print
Nov 27, 2024 -

Stone Mountain Nissan responded

Hi John.zolkowski, thank you for taking the time to leave a review for us at Stone Mountain Nissan. We're happy we could meet your expectations!

November 25, 2024

I always receive great customer service when I am at Nissan Stone Mountain. Health Wage has been my advisor for years and always takes care of all my concerns. Thank you! More

by Acaffey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Health Wages and Jerry
Report | Print
Nov 27, 2024 -

Stone Mountain Nissan responded

Hi Acaffey, thank you for taking the time to leave a review for us at Stone Mountain Nissan. We're happy we could meet your expectations!

November 24, 2024

Great service. Friendly and quick. Had coupon online which was great too. I recommend highly More

by caitlinsheridan1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service people not listed.
Report | Print
Nov 26, 2024 -

Stone Mountain Nissan responded

Caitlinsheridan1026, we are very happy we could provide you with a positive experience!

November 24, 2024

Great service and always get the job done. Stone mountain Nissan is the best. Great service More

by Classsicmaka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath wages
Report | Print
Nov 26, 2024 -

Stone Mountain Nissan responded

Hi Classsicmaka, thank you for taking the time to leave a review for us at Stone Mountain Nissan. We're happy we could meet your expectations!

November 24, 2024

Service was easy and i was fast. Kay was excellent, 5 stars! I recommend getting serviced at Nissan Stone Mountain location More

by ITSMYANIQUOLE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
kay
Report | Print
Nov 26, 2024 -

Stone Mountain Nissan responded

Itsmyaniquole4, we're so glad that we were able to go above and beyond your expectations!

November 24, 2024

Fast, Friendly, good mechanics, reasonable price. I’ll come back. I tried other Nissan dealers, not good service don’t care about the customers. More

by guest91156
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Auto/Parts
Report | Print
Nov 27, 2024 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is important to us here at Stone Mountain Nissan, and positive feedback means the world to our staff, particularly the team member who assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

November 23, 2024

KG is the very best. Very knowledgeable and personable. Nissan is lucky to have him in the service center. KG is a plesaure to work with. More

by LYMI20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only worked with KG
Report | Print
Nov 25, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We hope you have a great day!

November 23, 2024

I came for service on 11/1/2024 only to find out that Heather Harrell/ Owner Loyalty Manager/Customer Relations Manager did not keep her word by applying credit to my account.. I reached out to Heather H More

by cnj0908
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maks Poznyak
Report | Print
Nov 26, 2024 -

Stone Mountain Nissan responded

Thank you for your feedback. I have made several attempts to reach you.Please reach out to me at your earliest convience. 678-252-3100 x3028 .Thank you Heather Harrell

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